Search Castles in Mississippi Gulf Coast

"Had to change rooms a few times. When I reached what I thought was my final room, a man walked in our room. I called the front desk and the lack of care was alarming. I was staying w my 15yr old daughter and they basically didn’t care then told me if we wanted we could get a new key. After expressing we no longer felt safe they basically said they have no rooms and they can cancel my reservation. All while this was going on security came to my room, started opening my door and “testing the lock” without telling me so I again scared opened the door and asked what was going on and was told “we don’t have to tell you anything” very condescendingly . So I exited my rooms luggage as this felt very violating to me and my young daughter. This was not a typical “Hard Rock” experience or service. Would never stay there again. The hotel next door is was much nicer spend the money and stay there (Beau Rivage)"

"Our room was relatively clean, but it reeked of cleaning solution-so much that we could hardly stand to be in the room. Overall, the entire complex needs a good cleaning-minus the strong smell!"

"Great place to stay "

"The room was clean "

"The room that was available for us was not uo to standards. The AC was not working and they had installed a ceiling fan in the room which now I'm assuming was to make up for lack of the AC. It was unacceptable especially because of how much that room was for the night we stayed. Very disappointed with this stay! "

" Clean rooms friendly staff "

"The room was clean but had a smell of old mop water and bleach, the carpet felt wet and the bedding felt wet as well"

"Everything about the stay was very poor and for the price was about as bad as I have ever experienced in the USA"

"Beautiful, historic property with a modern twist in the New building. Very clean, comfortable bed and courteous staff. Would stay there again!"