Search Hotels in Mission Hill, Santa Cruz

"Shower was beyond filthy. It was full of toilet paper. Possibly a drain back up. Which happens but was not cleaned obviously. None of the outlets worked. Staff was nice and apologetic but offered no compensation. "

"Excellent staff, ocean front rooms great spot for couples or families! Dinner and Breakfast at Jack O’Neill restaurant ocean front views for both wonderful stay!"

"The room was substandard."

"If your assigned room 220 ask for a different room. Very noisy, we couldn’t sleep. Overall the hotel is nice, but the restaurant and bar close a little early."

"Quiet. Grounds well kept. "

"The Hyatt is perfectly located! Close to food, downtown, the beach and boardwalk, Mystery Spot. My family and I were able to walk to most places or just have to take a quick drive. Having 24 hour valet was convenient for coming and going, especially as a family with littles. The heated pool and jacuzzi was an absolute hit for day and nighttime use. Breakfast every morning was a relief and one less thing to have to worry about. Room was clean and didn’t feel overcrowded with 2 adults and 2 littles. All in all, we had a great stay. Totally going to stay here again. Oh, last thing, the staff was timely, friendly, and attentive! "

"They greeted us with a Birthday card abd goodie bag for my son which he really enjoyed! Our room was clean and nice. We had a great time and the boardwalk is only 3 min away walking. On our check out day on Sunday we were able to leave our car parked while we enjoyed a walk to the warf. Overall great place to stay! "

"The ballroom was being renovated but it was still a wonderful place to visit with the brook running through it. I enjoyed the history of the place. The staff was amazing. The family owned diner was charming and had fabulous food. "

"It's a fine place to stay if you only need to sleep. The ground level can be noisy. We had people yelling right outside of door around 2am. Hearing someone scream "I'm going to kick your ass" isn't entertaining when it sounds like they're right outside your window. The room didn't feel very well ventilated. It felt damp, like it needed a dehumidifying fan. It's really close to the boardwalk, which is why we chose to stay there. It's not fancy but it works "