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Good hotel for convenient stays to Milan city centre. Only downside is the hotel only has air conditioning on specific days of the year - we were roasting and the staff were not sympathetic at all. Simply said that’s what it’s like in Italy. Not the best and would stay elsewhere next time.
Henna
Stayed 2 nights in May 2024
Response from Elena Costa - Quality Soul on 12 May 2024
Dear Henna,Thank you for choosing Nh Milano Congress Centre.We are really sorry to see your stay with us did not completely meet your expectation.We hope you can change your mind and come back to visit us in the near future.Kind Regards.
8/10 Good
Spencer
Travelled with partner
7 Apr 2024
There were no public stairs, my wife doesn’t like using lifts and the only stairs in the whole building were used by the staff and weren’t clearly signposted. Not good enough in the event of an emergency
Great place to stay when seeing a concert at the forum across the street, which is a short walk.
Gregory
Stayed 1 night in Nov 2023
10/10 Excellent
Verified traveller
Travelled with group
23 Sept 2023
Liked: Amenities
Easy parking, clean, comfortable beds, loved the breakfast! America needs to take lessons from NH Hotels!
Verified traveller
Stayed 1 night in Sep 2023
Response from Elena Costa - Quality Soul on 29 Sept 2023
Dear Betty, Thank you for your kind review. We appreciate your comments and we are happy to see you like your stay with us.We hope you will come back soon.Kind Regards.
A good option is if you do not mind staying a bit far from downtown attractions. Excellent cost/benefit compared to other options researched. Good breakfast.
Umberto
Stayed 1 night in Sep 2023
Response from Elena Costa - Quality Soul on 29 Sept 2023
Dear Umberto,Thank you for leaving you comments. We appreciate your evaluation. It is really important for us to know that our guest had a great stay with us.Hope to see you soon.Kind Regards.
Ok hotel; convenient for local businesses and obviously the convention centre.
Rooms are nice enough; comfy bed; good shower; WiFi quick enough for most things.
Aircon was the biggest issue - was very poor in my room, and rooms of my colleagues - rooms were therefore hot and stuffy (wasn’t particularly hot outside - maybe 30’C). Nothing reception could do when we queried.
Marcus
Stayed 2 nights in Jun 2023
Response from Elena Costa - Quality Soul on 21 Jul 2023
Dear Marcus,Thank you for your kind review.We are glad to see you enjoy your Experience in our hotel.We are sorry for the problem you reported regarding the air condition. We take note about your comments in order to verify and solve the problem.Hope to see you soon.Kind regards.
8/10 Good
Jerome
25 Jun 2023
Liked: Cleanliness, staff & service
Superb staff (attentive helpful and effective ) but room safe didn't work and the shower head fell apart and the water pressure was feeble smallish rooms but decent place with good staff
Jerome
Stayed 1 night in Jun 2023
Response from Elena Costa - Quality Soul on 21 Jul 2023
Dear Jerome,Thank you for sharing your Experience with us.We are sorry you had some maintence problem in the room. We took note about them. All guest comments are really important for us in order to take promp action.See you soon.Kind regards.
Response from Elena Costa - Quality Soul on 16 Jun 2023
Dear Guest,It is always a pleasure to read such an enthusiastic review from our Guests! We are very glad to know that You enjoyed Your stay! We hope to host You again soon!Best regards
Good food at the hotel restaurant. Also, the nearby shopping mall provides more dinning options. The signage for the hotel should be more visible and clearer increased and clearer along the foot paths. Perhaps it could work with Google Map to make sure that the people on the foot are not to be directed to the nearby Building CC (Convention Center)
Yanmin
Stayed 1 night in May 2023
Response from Elena Costa - Quality Soul on 1 Jun 2023
Dear Yanmin, Thank You very much for Your excellent evaluation. We are glad to know that You appreciated your stay in Nh Milano Congress Centre. In particular we are happy to see that You enjoyed Your meals in our restaurant. We hope to see You soon!
6/10 Okay
Alan
Business traveller
20 Apr 2023
Liked: Cleanliness, staff & service
Alan
Stayed 3 nights in Apr 2023
Response from Elena Costa - Quality Soul on 16 Jun 2023
Dear Alan,thank You for the time You dedicated us to evaluate Your experience in our Nh Milano Congress Centre, and for such a precious suggestion. Every feedback from our Guests is important for us in order to maintain and improve the quality standards we want to achieve, as we always want to deliver only memorable experiences. We hope to have a second chance in the future, welcoming You back soon!
Very good location, the metro is 2 minutes away so is a shopping centre. The staff are lovely and breakfast offers a very good variety. The rooms are nice but there is no coffee making facilities in the room and there was no iron and had to go into another room to iron a dress. The window shutters are very noisy and if you are unlikely for people in near rooms to use during the night you will hear them loudly in your room.overall a good stay and I would recommend
Elena
Stayed 1 night in Mar 2023
Response from Elena Costa - Quality Soul on 27 Apr 2023
Dear Elena,Thank you for your kind review.We are glad to know that Your experience with NH Milano Congress Centre was a memorable one. We are looking forward to welcoming You back again.Kind Regards.
Property was nice and in a convenient location. Would of like a microwave in the room but other than that nice and clean property with friendly staff
LaTerra
Stayed 2 nights in Mar 2023
Response from Elena Costa - Quality Soul on 27 Apr 2023
Dear Guest,We appreciate your comments a lot.It is always a pleasure to read such an enthusiastic review from our Guests! We are very glad to know that You enjoyed Your stay! We hope to host You again soon!Best regards.
The property was really nice but there was no air conditioning nor iron.
Mohaboub
Stayed 3 nights in Nov 2022
4/10 Poor
Verified traveller
Business traveller
11 Nov 2022
Disliked: Room comfort
AC did not work (pumped warm air in when set to cool room. Security light shine through windows without blinds across the bed. Managed just one hour of sleep.
We stayed here for 3 nights for a concert at the Forum and it was super convenient having the concert venue, shopping mall and train so close. You are 10 minutes train from Milan and the mall has all the food and amenities you could ask for. What sets this hotel apart is the staff - they were exceptional. They went out of their way for us and it was truly appreciated. The hotel itself is nice and the rooms are comfortable - but small. The one issue with our room 454 was that it was near the inner hallway for room cleaning staff. With that we heard the rolling carts, banging and people talking first thing in the morning. Everything else was fantastic and we would definitely recommend this hotel for those looking to save some money by not staying in Milan and still having a quality stay with amenities in the area.
It’s amazing .. early check in after 300 km drive .. no question asked .. very helpful n friendly front desk staff .. bonus !!!! There’s a big shopping mall within walking distance !! I’ll definitely stay at this hotel again next time I’m in Milano
Staff were friendly. Hotel in good location wasn't hard to find and conveniently 5 minutes away from the Metro and a food and shopping Mall 5 mins away, which came in very handy. Clean, nice bathroom. Very nice stay!
Mya
Stayed 2 nights in Sep 2019
Response from Front desk, on 16 Nov 2019
Dear Mya,
thank you for sharing your review.
Regards,
Clean, comfortable hotel, perfectly located for the conference center and adjacent companies. Rooms are large and beds comfy. Staff are freindly and helpful.
Kenneth
Stayed 3 nights in Sep 2019
Response from Front desk, on 16 Nov 2019
Dear Kenneth,
thank you for sharing your review.
Regards,
Location is great, easy parking, next to metro station and shopping centre. The restaurant food tasted good and buffet breakfast was so nice!
Staffs were nice, room was clean and comfortable.
Verified traveller
Stayed 2 nights in May 2019
Response from Front Office Nh Milano Congress Centre on 2 Jun 2019
Dear guest,
thank you for sharing your Nh experience.
Regards,
The location of hotel is convenient. parking is free, train station is just 5mins away by walk, shopping centre is right next to hotel. Hotel has a restaurant and bar, it’s serving dinner and the buffet breakfast is excellent !!
Room is clean, comfy and spacious.
Verified traveller
Stayed 1 night in May 2019
Response from Front Office Nh Milano Congress Centre on 29 May 2019
Dear guest,
Thanks for staying with us. We appreciate your feedback!