Reception

Reviews of Hotel Golden Milano

3 out of 5
Hotel Golden Milano
Via Carlo Goldoni 84, Milan, Città Metropolitana di Milano

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 64 reviews" "
Rating 8 - Good. 20 out of 64 reviews" "
Rating 6 - Okay. 8 out of 64 reviews" "
Rating 4 - Poor. 5 out of 64 reviews" "
Rating 2 - Terrible. 6 out of 64 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Dewi

Liked: Cleanliness, staff & service, amenities
The room although very clean was very small, but that was still fine for the price in Milan. The problem was the thin walls: I was not able to sleep as two German ladies checked into the room adjacent to mine at 11pm. The very next morning at 5 am two guys checked in on the same floor and made such a noise while being drunk and having loud arguments. I ended up moving out and losing the last prepaid night.
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
terrible soundproofing, very small triple room
Well located, but our triple room was far too small. Average bathroom. The same building has a 2 stars hotel and 3 stars hotel, same ring bell. We booked for the 3 stars, but not sure we got it. Walls are so thin that during the night we could hear our neighbours coughing and even their mobile's vibrations!
Stayed 1 night in Dec 2023

2/10 Terrible

James

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible elevator. No help from the staff to deal with our baggage. The name of the hotel is no where on the bldg.
Stayed 1 night in Oct 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service
/
Stayed 3 nights in Sep 2023

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but very clean and fit our needs perfectly. We were able to walk to various restaurants for dinner, as well as the Duomo. The building felt secure and in a safe area. Our only complaint was that the room listing said 'city view,' but we were unable to open or even look out of our window.
Stayed 2 nights in Sep 2023

2/10 Terrible

Chunh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
I recommend about this hotel, bad service and the hotel to noisy all night early morning’s the noisy. I can’t sleep. The hotel fall a way from centre everywhere you go take the bus going. The person at hotel not friendly at all. I like the hotel in Rome, they are nice people although they are don’t speak English very well but they are nice.
Stayed 3 nights in Aug 2023
Response from SALVATORE on 22 Aug 2023
Dear Customer,Our structure is 1.5 km from the Duomo (MILAN CENTRE) 20 minutes on foot.Bus stop number 54 100 meters from the hotel which takes you directly to the DUOMO in 10 minutes.SUSA underground stop 150 meters from the hotel which takes you directly to the CITY CENTER in 5 minutes.In each room there is all the useful information, as well as having a reception open 24 hours a day to request all the useful information.Best regards

8/10 Good

Angie

Liked: Cleanliness, staff & service
We stayed for two nights. The hotel was convenient and easy to find and the desk staff were helpful. The room was a bit dark and simple but perfectly adequate for our purposes.
Stayed 2 nights in Jul 2023

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were nice and welcoming! Our room was clean, no noise from the hotel but some outside noise could be heard. Very good links to the metro, 10 mins from the Duomo!
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, the room was spacious and clean!
Stayed 1 night in May 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!!
This hotel was such a great find!! It is a small hotel but there is nothing I would complain about. The room was spacious, the bathroom was big enough and was stocked with necessities. The shower is a little small, but it works just fine! The staff was friendly and helpful and there was transportation all around us. It is a bit far from city center to be able to walk but the front desk would call us a taxi that came within 5 minutes. Milan had a design show going on the week that we were there and hotels near the city center were hard to find. I was perfectly happy here and would recommend it!
Stayed 2 nights in Apr 2023

4/10 Poor

Marilyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is very helpful however the room's furnishings and bedding were very poor quality and methane smell coming from the bathroom made for an unpleasant stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Rahaf

Stayed 3 nights in Feb 2023

6/10 Okay

Linda

Liked: Cleanliness
Stayed 2 nights in Jan 2023

8/10 Good

Andrzej

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel is on the budget side and such is its arrangement and facilities. Don't expect excessive luxury when you pay that little. Walls are thin and voices from neighbour rooms may be intrusive. But the service quality is much beyond the price that one pays for it. Late night check-in - no problem. Leaving your luggage after check-out - whenever you wish. Location is fairly good - not too far away from public transport. A restaurant and a bar is just around the corner. The neighbourhood is quiet - no traffic noise whatsoever.
Stayed 2 nights in Nov 2022

10/10 Excellent

Honey Van Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient
Stayed 1 night in Jun 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service
Good price Hotel for Milan
One of the receptionists was very pleasant. They stored our luggage for us as we left Milan for a couple of days before returning. Basic breakfast. Hard to get to, if you don’t get a taxi, until you learn to figure out public transport then very easy.
Stayed 1 night in Jun 2022

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Marcos

Stayed 1 night in Oct 2021

8/10 Good

Paulos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as described in the descrition. The only difference was the TV. It was very small in our room. However, the cooperation of the receptions and the service persons was good.
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

Hazem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from staff on 17 Aug 2019
grazie mile

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This place is more like a dorm than hotel. It is one floor of a gated building where you have to have yourself buzzed in. It was very clean. However, the room I got was next to the so-called lobby. You can't sleep outside midnight and 8am. You don't get a soap, but two small shampoo pouches which you can mistake for little ketchup bags.
Stayed 2 nights in Aug 2019
Response from staff on 9 Aug 2019
Thank you very much for taking the time to write a review about our hotel, your comments make us really happy. We are very pleased with the above regarding attention to our customers and our structure. We make every effort to ensure that our employees provide only the best service, and we are glad that BI were able to appreciate our hospitality during your stay. with best wishes "

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
The explanation for check-in was rough insufficient and rude. 1. The main gate of this hotel is locked at night. But, the staff did not mention it and I could not enter the gate until other customer luckily came and input the number to unlock. 2. When I was waiting for my turn for ckeckin, I found a free city map and tried to pick it up. But, the staff told me stop and wait until he explains with irritated expression. But, he never explained it and rushed us into our room once he finished the checkin process. 3. Facility No refrigerator, no toothbrush.
Stayed 2 nights in Jun 2019
Response from staff on 28 Jun 2019
Thanks for your feedback. We apologize for any problems you may have during your stay. This, of course, is not the review we would like to read, and I assure you that I will take note of all your comments. If possible, I would like to further deepen your experience in order to understand how to improve our structure and service offered to you and other guests.

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel è situato in un'ottima zona di Milano, ben servita dai mezzi pubblici e nelle vicinanze c'è la linea M4 della metropolitana che rende la struttura molto comoda per chi deve raggiungere l'aeroporto di Linate ed altresì per raggiungere zona Duomo (fermata San Babila).
Stayed 1 night in Apr 2024

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel perfecto para estar en Milano
Una experiencia inolvidable, muy buen servicio, gente muy simpática y siempre han sido de gran ayuda para todo. Me he sentido como en casa. Muy bien ubicado, muy limpio y sobre todo muy acogedor.
Stayed 4 nights in Dec 2023

8/10 Good

Andreas

Stayed 1 night in Sep 2023

10/10 Excellent

Hanna

Stayed 1 night in Sep 2023

8/10 Good

christelle

Stayed 2 nights in Sep 2023

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silenzioso e curato
Hotel situato su più piani di un palazzo con ascensore. Ogni piano ha una piccola area lounge molto curata, tranne l'ultimo. L'ambiente è molto silenzioso e le camere curate. Ho avuto la fortuna di soggiornare all'ultimo piano dove risiede la sala colazione. Colazione semplice, ma buona.
Stayed 1 night in May 2023

10/10 Excellent

Marcelo C

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel muito bom, mais tive um problema com um recepcionista que tive até que gritar com ele, aí foi substituído e foi muito atencioso, dica nunca abaixe a cabeça caso você não entenda a língua, pois eles estão ali para nós atender, agora sobre o hotel muito confortável, café da manhã excelente com muitas variedade, transporte perto é fácil, estacionamento é pago 15 euros por dia.
Stayed 1 night in May 2023

6/10 Okay

Eva-Britt

Stayed 7 nights in Apr 2023

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Hôtel très agréable, bien placé, le personnels et très accueillant et professionnel
Stayed 3 nights in Apr 2023

10/10 Excellent

Simone

Stayed 1 night in Mar 2023

10/10 Excellent

Réka Viktória

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

4/10 Poor

Valeria

Stayed 1 night in Jan 2023

8/10 Good

Hsuan Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

borely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes habitaciones

10/10 Excellent

Grazia

Stayed 1 night in Oct 2022

10/10 Excellent

Teresa

Stayed 1 night in Sep 2022

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

GILBERTO

Stayed 1 night in Jun 2022

10/10 Excellent

Márcio Pereira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hospedagem. Oferece tudo que promete. Café da manha bom. Recomendo.
Stayed 1 night in Jun 2022

4/10 Poor

Kévin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
L'accueil n'a pas été correct en nous parlant comme des enfants et nous montrer que l'ascenseur fallait bien le fermer. Et le check pointe était plus chère que prévu et très loins du centre ville 20 25mn à pied en transport en commun revenais à la même durée fuite d'eau dans la salle de bain au niveau de la douche.
Stayed 2 nights in Jan 2022

2/10 Terrible

Bruno

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Partiamo dall'accoglienza molto fredda su una su una mia richiesta(avere la camera alle ore 11)risposta stizzosa,la camera ha un bagno senza bicchiere per gli spazzolini e un lavandino microscopico la tv non trasmette i nuovi canali in hd ,il muro ammuffito da perdite precedenti.La pulizia fatta in 5 minuti di orologio.
Stayed 2 nights in Oct 2021

8/10 Good

SYLVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de qualité
Chambre spacieuse , bien équipée avec une belle salle de bain privée. Ménage fait tous les jours. Linge de toilette renouvelé tous les jours. Petit déjeuner simple mais correct. Personnel jeune disponible .
Stayed 8 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
Correspondant aux photos, grandes chambres et climatisation ! La personne qui nous a acceuillis a reclamer dans l'immédiat des sous alors que la chambre etaient deja payée. On nous a rien indiquer. Suprise au moment d'aller se coucher.. les draps n'etais pas propres !!!!!!!
Stayed 1 night in Aug 2021

10/10 Excellent

Jere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli kaupunkimatkailuun
Erittäin hyvä hinta-laatu suhde. Hotellin henkilökunta ystävällistä. Joukkoliikenteellä keskustaan kohtuullinen matka. Rauhallinen alue, melua ei kuulunut hotellihuoneeseen. Mannermainen aamiainen tuli yllätyksenä että oli niinkin makea.
Stayed 7 nights in Aug 2021