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Reviews of Be Mate Via Tivoli

Be Mate Via Tivoli
Via Tivoli 4, Milan

Reviews

9.8

Exceptional

Rating 10 - Excellent. 82 out of 93 reviews" "
Rating 8 - Good. 8 out of 93 reviews" "
Rating 6 - Okay. 2 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really like the space and accommodation of this apartment hotel. Also its very close to major attractions and nice neighborhoods.
Stayed 2 nights in May 2024

10/10 Excellent

Tori

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place, from the location to the room to the staff, was exceptional. It is located right on the Metro line in a beautiful area full of restaurants and shops, the room was pristine and stylist, and the staff was kind and communicative. I will stay here next time I am in Milan.
Stayed 1 night in Apr 2024
Response from Happy E., Front Desk Manager on 28 Apr 2024
Dear Tori, Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review rating us the top score; It makes us smile and feel confident that our path is the one to follow and pursue excellence. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions.Thank you very much for your kind words about our staff, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Konstantin

Liked: Cleanliness, property conditions & facilities
Hidden gem, very good value for money, very clean and kind staff. Thank you for the pleasant stay!
Stayed 1 night in Jan 2024
Response from Nicoleta B., Guest Services on 28 Jan 2024
Dear Konstantin,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location, Milan is a great city and we’re glad you could appreciate our location and enjoy the best of our city. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We can’t wait for your next visit, or here or in any other Be Mate! Best Regards and see you soon

10/10 Excellent

ALIET

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything excelente also the the front desk girls are so amazing. Thank a lot
Stayed 3 nights in Dec 2023
Response from Eva L., Guest services on 11 Jan 2024
Dear Aliet,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We can’t wait for your next visit, or here or in any other Be Mate! Best Regards and see you soon

10/10 Excellent

Bassam

Travelled with family
Liked: Cleanliness, room comfort
Our family visit to Milan
Great place to stay for family. The apartment is fully equipped and the team is super friendly and helpful. Always greet with a smile and any question around locations.. always comes with great recommendation.
Stayed 3 nights in Dec 2023
Response from Nicoleta B., Guest Services on 22 Dec 2023
Dear Bassam,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read you appreciated our service, the facilities and our apartment. Milan is a great city and we’re glad you could appreciate our location and enjoy the best of our city. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We can’t wait for your next visit, or here or in any other Be Mate! Best Regards and see you soon

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and friendly hotel service
Stayed 1 night in Dec 2023
Response from Eva L., Guest services on 3 Jan 2024
Dear Jorge, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and feel confident that our path is the one to follow to pursue excellence. We are very happy that the services provided met your expectations. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli.We look forward to your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate! Best regards,

10/10 Excellent

Gladdys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay and staff was insanely nice and accommodating. The place itself is modern, clean and centrally located. The bed was very comfortable as well and the apartment itself was quite spacious. If ever I find myself in Milan, I would definitely stay here again.
Response from Eva L., Guest services on 26 Feb 2024
Dear Gladdys,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location which gives you quick access to Milan's major attractions and shops you may need during your stay. Milan is a great city and we’re glad you could appreciate our location and enjoy the best of our city.Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We can’t wait for your next visit, or here or in any other Be Mate! Best Regards and see you soon

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great room and most importantly the team make you feel very welcome! Highly recommend.
Stayed 3 nights in Dec 2023
Response from Nicoleta B., Guest Services on 7 Dec 2023
Dear John,We would like to thank you for having shared your experience with us on Expedia.com. Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review rating us the top score. We're also glad to read you did like the location as Be Mate is strategically located in the heart of Milan. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We hope to receive you once again on a future occasion and looking forward to your next visit, we send our best regards. Kind regards,

10/10 Excellent

Corinne Martha Vold

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Eva L., Guest services on 10 Nov 2023
Dear Corinne, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and feel confident that our path is the one to follow to pursue excellence. We are very happy that the services provided met your expectations. We look forward to your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate!

10/10 Excellent

Christina

Liked: Cleanliness, room comfort
Perfect stay
This hotel was amazing. Great location and the staff was fantastic. We truly enjoyed our 3 night stay here. I highly recommend it. We were greeted with amazing smiles and lots of happiness. The staff are very in tune to your needs and are very eager to make your stay the best there is. And it was!!!!!
Stayed 3 nights in Oct 2023
Response from Eva L., Guest services on 9 Oct 2023
Dear Christina,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location which gives you quick access to Milan's major attractions and shops you may need during your stay. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. Your Be Mate's girls send you a big hug wherever you are and we are looking forward to welcoming you soon again here or in any other Be Mate.

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, room comfort
Spacious and clean modern apartment. Only 8-10 mins walk to the Duomo. Great local restaurants nearby. Fantastic service. Eva was super responsive and helpful from day 1. We really enjoyed our stay at Be Mate and would highly recommend!
Stayed 1 night in Oct 2023
Response from Eva L., Guest services on 5 Oct 2023
Dear Cindy,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location which gives you quick access to Milan's major attractions and shops you may need during your stay. Milan is a great city and we’re glad you could appreciate our location and enjoy the best of our city.Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We can’t wait for your next visit, or here or in any other Be Mate! Best Regards and see you soon

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, room comfort
Awesome hotel in Milan
The staff was amazing. They communicated well and quickly including before check-in, during our stay, and after we checked out. They gave us recommendations on restaurants, bars, and sights to see. The suite we stayed in was great. We all slept so well in the beds and wished our stay was longer. We would definitely book a stay here again.
Stayed 1 night in Oct 2023
Response from Eva L., Guest services on 5 Oct 2023
Dear,We would like to thank you for having shared your experience with us on Hotels.com. Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review on Hotels.com, rating us the top score. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We hope to receive you once again on a future occasion and looking forward to your next visit, we send our best regards.

8/10 Good

Ahmed

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2023
Response from Happy E., Front Desk Manager on 30 Sept 2023
Dear Ahmed,Thank you very much for your stay with us and for your nice review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, the property it’s clean, confort bed, nice location!
Stayed 1 night in Sep 2023
Response from Nicoleta B., Guest Services on 16 Sept 2023
Dear Abdul,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location which gives you quick access to Milan's major attractions and shops you may need during your stay. Milan is a great city and we’re glad you could appreciate our location and enjoy the best of our city.Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We can’t wait for your next visit, or here or in any other Be Mate! Best Regards and see you soo,

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nicoleta B., Guest Services on 16 Sept 2023
Dear Michelle, Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We hope Be Mate will be your home away from home in Milan and you will give us the pleasure to welcome you back again.Kind regards,

10/10 Excellent

Kelly

Travelled with family
Had the two bedroom 1-1/2 bath. Spacious bedrooms, & clean. Very friendly reception, close to many restaurants and across the street from taxi station. Would stay again!
Stayed 1 night in Sep 2023
Response from Happy E., Front Desk Manager on 14 Sept 2023
Dear Kelly,Thank you very much for your stay with us and for your great review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions; we are very proud of our cleaning staff, who strive to offer the highest quality.Thank you very much for your kind words about our staff, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort
Best stay ever!!
Our stay was amazing!! Eva was the most kind and helpful receptionist EVER!! She made the check in and check out workout seamlessly. We LOVED this hotel and the staff especially Eva!!
Stayed 1 night in Aug 2023
Response from Happy E., Front Desk Manager on 7 Sept 2023
Dear Kimberly,Thank you very much for your stay with us and for your great review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very happy to read all the services provided met your expectations. We passed your compliments on to Eva who was very glad for your nice words and she thanks you for the mention! We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

diana

Stayed 1 night in Sep 2023
Response from Happy E., Front Desk Manager on 7 Sept 2023
Dear Diana,Thank you very much for your kind review of us.It was a pleasure to welcome you here and we are very happy to know that you had a generally great time with us and the services met your expectation.We hope to welcome you back in Milan soon and in any other Be Mate around the world. Best regards and have a lovely day!

10/10 Excellent

Tracey

Stayed 1 night in Aug 2023
Response from Eva L., Guest services on 3 Sept 2023
Dear Tracey, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and feel confident that our path is the one to follow to pursue excellence. We are very happy that the services provided met your expectations. We look forward to your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate!

10/10 Excellent

Jackie, Huntington Beach

Liked: Cleanliness, amenities, property conditions & facilities
Property was kept clean in quiet area but close to many restaurants and cafes and close to center town. Concierge call to make sure if we needed anything
Stayed 3 nights in Aug 2023
Response from Happy E., Front Desk Manager on 27 Aug 2023
Dear Jackie, Thank you very much for your stay with us and for your great review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions; we are very proud of our cleaning staff, who strive to offer the highest quality, and for the most part all the services provided met your expectations.We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

marvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing, the room is big and modern and very clean and close to everything. The staff are so helpful and accommodating. They communicate very well through WhatsApp. They went above and beyond on a daily basis. I would definitely recommend to stay here. Nicoleta & Eva are an outstanding team. This is the first time in all my travels in over 30 years I ever felt the staff went above and beyond with everything.
Stayed 3 nights in Aug 2023
Response from Eva L., Guest services on 16 Aug 2023
Dear Marvin,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location, the apartment and our service.Thank you very much for your kind words about us. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. Is overwhelmed for us to hear such an amazing feedback based on the experience you had here with us.We hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We can’t wait for your next visit, or here or in any other Be Mate! Best Regards and see you soon,

10/10 Excellent

Ram

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walkable to Cathedral and the Castle. Very close to public transportation.
Stayed 4 nights in Jul 2023
Response from Nicoleta B., Guest Services on 1 Aug 2023
Dear Ram,How pleasing it was to read your review, it made our day and makes us strive to continue delivering high quality of service and passion! Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review rating us the top score. We're also glad to read you did like the location as Be Mate is strategically located in the heart of Milan for its art and historical attractions, nice restaurants and shopping district. We hope Be Mate will be your home away from home in Milan and you will give us the pleasure to welcome you back again.Kind regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jul 2023
Response from Happy E., Front Desk Manager on 27 Jul 2023
Dear David, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and makes us confident that our path is the one to follow to pursue excellence. Thank you very much for your kind words about our staff, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. Reading reviews like yours really makes our day and reinvigorates us to continue delivery of high quality of service with passion! We look forward to your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate!

10/10 Excellent

allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service friendly very safe.
Stayed 6 nights in Jul 2023
Response from Happy E., Front Desk Manager on 27 Jul 2023
Dear Allison,Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and makes us confident that our path is the one to follow to pursue excellence. We are very happy that the services provided met your expectations. We look forward to your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate!

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Eva L., Guest services on 12 Jul 2023
Dear Sean, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and feel confident that our path is the one to follow to pursue excellence. We are very happy that the services provided met your expectations. We look forward to your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate!

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent atention, clean, near many things.
Stayed 3 nights in Jul 2023
Response from Eva L., Guest services on 11 Jul 2023
Dear Javier, Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review rating us the top score; It makes us smile and feel confident that our path is the one to follow and pursue excellence. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions.We are very proud of our housekeeping team, we strive to offer the maximum quality of cleaning and aim for perfection and to make every stay of our guests a memorable one! Thank you very much for your kind words about our staff, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, amazing location .
Stayed 2 nights in Jul 2023
Response from Happy E., Front Desk Manager on 6 Jul 2023
Dear Miguel,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review rating us the top score; It makes us smile and feel confident that our path is the one to follow and pursue excellence. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions. Thank you very much for your kind words about our staff, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best egards and see you soon,

10/10 Excellent

Karen

Stayed 2 nights in Jun 2023
Response from Eva L. on 1 Jul 2023
Dear Karen, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and feel confident that our path is the one to follow to pursue excellence. We are very happy that the services provided met your expectations. We look forward to your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate!

10/10 Excellent

Antonio, San Pedro Sula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities and great area. Personnel in the reception are very welcoming and helpful!
Stayed 1 night in Jun 2023
Response from Nicoleta B., Guest Services on 28 Jun 2023
Dear Antonio,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location, Milan is a great city and we’re glad you could appreciate our location and enjoy the best of our city. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We can’t wait for your next visit, or here or in any other Be Mate! Best Regards and see you soon

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Eva L. on 9 Jun 2023
Dear Gordon, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and feel confident that our path is the one to follow to pursue excellence. We are very happy that the services provided met your expectations. We look forward for your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate!

10/10 Excellent

CHIH-YIN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Me, my partner and 6 year old son stayed in the one bedroom apartment with windows facing the street. The apartment block is newly refurbished and very modern. Convenient to have a lift as well. Nicoleta the reception person was very helpful as well. The only thing would have been handy is laundry facilities on site. Otherwise we enjoyed staying there.
Stayed 3 nights in May 2023
Response from Nicoleta B., Guest services on 1 Jun 2023
Dear Chih-Yin,How pleasing it was to read your review, it made our day and makes us strive to continue delivering high quality of service and passion! Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review on Expedia.com, rating us the top score. We're also glad to read you did like our apartment. We strive to offer the maximum quality of cleaning and aim for perfection and to make every stay of our guests a memorable one! Thank you very much for your wonderful words and for the mention, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We look forward to your next visit, either here or at any other Be Mate! We hope Be Mate will be your home away from home in Milan and you will give us the pleasure to welcome you back again.Kind regards,

8/10 Good

Hong

Liked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in May 2023
Response from Happy E., Front Desk Manager on 16 May 2023
Dear Hong, Thank you very much for your stay with us and for your nice review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions, and you could enjoyed the best of our city. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Peter K.

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great property in a great location in Milan... highly recommended for tourists that want to stay in a Milan neighborhood with great access to the city center.
Stayed 2 nights in May 2023
Response from Happy E., Front Desk Manager on 14 May 2023
Dear Peter,Thank you very much for your stay with us and for your great review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions; Milan is a great city and we are glad you could appreciate our location and enjoy the best of our city. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Ibnu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location, Super Welcoming Host, Check In Super Easy, Rooms are amaziiiing!!! Thumbs up!!! Superb! Gotta stay more nights next time! We love it!!!
Stayed 1 night in May 2023
Response from Nicoleta B., Guest Services on 11 May 2023
Dear Ibnu,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location and our apartments.We hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via TivoliWe can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home.Best Regards and see you soon,

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place! The reception was incredibly friendly and helpful for surrounding area and offered great suggestions for dining nearby. Apartment was clean and modern with a great view of the street below! Would definitely stay there again!
Stayed 1 night in Mar 2023
Response from Happy E.,Guest Services on 29 Mar 2023
Dear Sonja, Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your rating us the top score; It makes us smile and feel confident that our path is the one to follow and pursue excellence. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions, and we are very proud of our housekeeping team, we strive to offer the maximum quality of cleaning and aim for perfection. Thank you very much for your kind words about our staff, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best Regards and see you soon,

10/10 Excellent

mykola

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Nicoleta B., Guest services on 26 Mar 2023
Thank you so much.

10/10 Excellent

Shannon

Liked: Cleanliness, room comfort
Very HAPPY!
The property was so easy to book and very communicative. Plenty of upfront instructions that made check in super easy. What’s App was answered immediately with any additional questions. Rooms were great, and the location is perfect. Happy was an excellent resource from the first time I sent her a What’s App and continued after check out. She was very helpful with additional requests we had and we are very thankful! Definitely will be our go to if back in Milan. I’ve already started looking at other Be Mate properties!
Stayed 2 nights in Mar 2023
Response from Nicoleta B., Guest services on 22 Mar 2023
Dear Shannon,How pleasing it was to read your review, it made our day and makes us strive to continue delivering high quality of service and passion! Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. We're also glad to read you did like the location as Be Mate is strategically located in the heart of Milan for its art and historical attractions, nice restaurants and shopping district. We are very proud of our team, we strive to offer the maximum quality of service and aim for perfection and to make every stay of our guests a memorable one!We hope Be Mate will be your home away from home in Milan and you will give us the pleasure to welcome you back again.Kind regards,Nicoleta B.,Guest Services

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well appointees apartment and friendly attendants. The neighborhood was easily walkable and full of quaint shops and local eateries. Trolly was a few steps from the front door and the Castello Sforzesco is an easy 7 minute walk.
Stayed 3 nights in Feb 2023
Response from Happy E.,Guest Services on 27 Feb 2023
Dear Eddy, Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions.Thank you very much for your kind words about our staff, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice property for the family. Enough space 6 guests. Close to the centre of the city - 15 min by walk.
Response from Happy E.,Guest Services on 5 Jan 2023
Dear Daniel, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and makes us confident that our path is the one to follow to pursue excellence. Milan is a great city and we are glad you could appreciate our location and enjoy the best of our city. We hope to welcome you back in Milan soon and in any other Be Mate around the world.

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean apartment with very nice staff. Happy made our stay wonderful
Response from Nicoleta B., Guest Services on 5 Jan 2023
Dear Eva, Thank you very much for your stay with us and for your great review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very proud of our cleaning staff, who strive to offer the highest quality, and for the most part all the services provided met your expectations. We passed your compliments on to Happy who was very glad for your nice words and she thanks you for the mention! We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Eran, Port Washington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great communication and location. Room was in excellent condition.
Response from Nicoleta B., Guest services on 30 Dec 2022
Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location which gives you quick access to Milan's major attractions and shops you may need during your stay. We hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We hope to receive you once again on a future occasion and looking forward to your next visit, we send our best regards.

10/10 Excellent

Yek Yu

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2022
Response from Eva L., Guest services on 10 Nov 2023
Dear Yek, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review giving us the top score which makes us smile and feel confident that our path is the one to follow to pursue excellence. We are very happy that the services provided met your expectations. We look forward to your next visit, either here or at any other Be Mate! We are your home away from home. A big hug from Be Mate!

6/10 Okay

Jose

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location. Easy check in. However, my apartment had noise issues. Also, they should improve the towels. Overall it was ok.
Response from Happy E., Guest Services on 7 Dec 2022
Dear Jose,We would like to thank you for choosing Be Mate Via Tivoli during your last trip to Milan and we do appreciate you taking the time to share your experience. We are pleased that you enjoyed our location which gives you quick access to Milan's major attractions and we are very happy to know that you had an overall good time with us.We are sorry to hear that some noise has managed to pass through our soundproofed windows, we hope that it didn't excessively hinder the enjoyment of your time with us. Regarding the towels, not being a hotel, which implies that some services, such as daily room cleaning or towel changes, are not included. However, if you had informed us, we do offer several free services and would have satisfy your request .We hope to receive you once again on a future occasion and look forward to your next visit. We send our best regards.Yours sincerely,

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and location! Be Mate is right in the Brera area of Milan, with local restaurants, bars, cafes, and shopping all in walking distance. The area is very safe and is less touristy than the Duomo center. Be Mate is right near a metro stop, so it was easy to get to Centrale for day trips. As far as distance is concerned, it was 5 mins from Sforza Castle and about 15 the city center (Duomo, etc). The rooms were VERY clean and spacious and the staff was beyond friendly (Nicolette is the best). I highly recommend this location for your stay in Milan!
Response from Happy E.,Guest Services on 7 Nov 2022
Dear Jessica, Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score; It makes us smile and feel confident that our path is the one to follow and pursue excellence. We are very happy to read that you liked our location which gives you quick access to Milan's major attractions, and we are very proud of our housekeeping team, we strive to offer the maximum quality of cleaning and aim for perfection.Thank you very much for your kind words about our staff; we passed your compliments on to Nicoleta who was very glad for your nice words as it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best regards and see you soon,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Immaculate room and stay
The room we reserved was amazing! Very modern touch with clean and well functioning items. Wi-Fi was fast unlike our stay in Rome where the connection was spotty at best. Will def recommend to friends and would likely stay again when back in Milan. Actually would rather stay in Milan than Rome now because of all the comforts and amenities. Thanks also to the manager/host, Happy who made our stay pleasant and welcoming. Cheers!
Stayed 1 night in Oct 2022
Response from Happy E.,Guest Services on 23 Oct 2022
Dear Guest, Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review rating us the top score; It makes us smile and feel confident that our path is the one to follow and pursue excellence. Thank you so much for your nice words about our apartment and facilities. We do our best everyday to satisfy all the request of our guests and try to make their stay with us and time in Milan a memorable one; we are very proud of our housekeeping team, we strive to offer the maximum quality of cleaning and aim for perfection. Thank you for the mention, it is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best Regards and see you soon,

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great location, the area around this property is perfect for shopping.
Stayed 2 nights in Oct 2022
Response from Happy E., Guest Services on 15 Oct 2022
Dear Elizabeth, Thank you very much for your stay with us and for your great review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very happy to read that you liked our location which gives you quick access to Milan's major shopping area. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best Regards and see you soon,

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely helpful staff who printed train tickets , helped with walking routes and were generally happy and there to help ! 😀
Stayed 2 nights in Sep 2022
Response from Happy E., Guest Services on 21 Sept 2022
Dear Alison, Thank you very much for your stay with us and for your great review! It is very important for our team to know that we are on the right path and that our efforts make our guests happy. We are very happy that the services provided met your expectations. Thank you very much for your kind words about our staff, it was a pleasure helping you. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best Regards and see you soon,

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location right next to metro
Stayed 2 nights in Sep 2022
Response from Nicoleta B., Guest Services on 17 Sept 2022
Dear Robert,We would like to thank you for having shared your experience with us on Expedia.com. Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review rating us the top score. We're also glad to read you did like the location as Be Mate is strategically located in the heart of Milan. We hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We hope to receive you once again on a future occasion and looking forward to your next visit, we send our best regards,

10/10 Excellent

Joseph M.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice modern, clean, and well-located property in the heart of the historic center of Milano. The staff were super friendly and helpful.
Stayed 3 nights in Sep 2022
Response from Nicoleta B., Guest Services on 6 Sept 2022
Dear Joseph,Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review, rating us the top score. It makes us smile and feel confident that our path is the one to follow and pursue excellence.We are very happy to read that you liked our location which gives you quick access to Milan's major attractions and shops you may need during your stay. Milan is a great city and we’re glad you could appreciate our location and enjoy the best of our cityWe hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. Thank you very much for your kind words about our staff. It is very important to us that our guests feel welcome and "at home" here at Be Mate Via Tivoli. We can’t wait for your next visit, or here or in any other Be Mate! We are your home away from home. Best Regards and see you soon,

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to the sights of Milan, really lovely apartment
Stayed 1 night in Aug 2022
Response from Nicoleta B., Guest Services on 17 Aug 2022
Dear Ian, We would like to thank you for having shared your experience with us on Expedia.com. Thank you for choosing Be Mate Via Tivoli during your stay in Milan! We sincerely appreciate your review on Expedia.com , rating us the top score. We're also glad to read you did like the location as Be Mate is strategically located in the heart of Milan. We hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give a high level of service and make our guests feel as if they were at home. We hope to receive you once again on a future occasion and looking forward to your next visit, we send our best regards. Kind regards,