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"Little Savoy in Runaway Bay, St. Ann was a major disappointment. The property appears poorly maintained and in serious need of renovation. The hot water was unreliable, the toilet did not flush properly, the mattress was extremely uncomfortable, and the sheets were old and worn. Cleanliness was also a major issue, with roaches in the bathroom, dirt under the sink and in the closet, and even dog feces near the patio/dining area. Check-in was frustrating, as I had to wait outside in the rain for quite some time before being let in. The only positive part of my stay was the massage service, which was very good. Runaway Bay is a beautiful area, but this property needs to close temporarily, clean thoroughly, renovate, and improve guest service. Unfortunately, I would not stay here again."

"Clean renovated room, super friendly helpful staff, quiet atmosphere. Air conditioning was super good."

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "

"Location and healthy breakfast showcasing local produce. Great staff."

"Overall I enjoyed the beautiful property, my room was gorgeous, and the swim up bar was pretty awesome too. However, the property was huge and some of the main elevators were down during most of my stay. I had to walk to an elevator that was working or take the stairs to the 6th floor. Even if I walked to a working elevator it felt like a half a mile. The amenities say you get a bottle of spirits each day of your stay. When I noticed my spirits was not replenished the next day I called the desk to be told it is a one time deal. Disappointing but the all-inclusive made that better."

"Cardiff was excellent to me. the food was great the customer service was out if this world excellent. No where in Jamaica have i gotten such great customer service. i enjoyed my stay and planning to do it again in december when i visit."

"Property was amazing, staff amazing, we had Pops as a driver and he’s highly recommended to request he knows so much about Jamaica and it’s almost like a tour driving to and from the airport Only thing I have is only 1 restraint open for dinner, they could rotate the menus or have more specials, same thing every night Besides the food we will be back for sure, so relaxing and beautiful environment!!!! 5 stars!!"

"Yes. Very clean "

"I would never recommend this property. It is dated and worn out. The food was terrible and yet somehow everything tasted the same. We couldn’t even try some of the restaurants on property because they were either closed or no reservations available. The 2 hot tubs we saw were filthy and damaged. Snorkeling from the beach was literally the only redeeming quality for this resort. This experience was so bad that I wouldn’t trust any Couples Resort moving forward. If you are looking for a quiet and romantic experience, this is not the property for you…LOUD music every single night late into the night. The beach was dirty. There really was nothing good about this place aside from what we got to see while snorkeling just beyond the beach area. "