Dear Mrs. Kristin Rumsey your deposit was sent to your credit card the same day you did the check out .The entrance of the hotel is secure and every guest who stay with us , have his or her own code to enter in the property. We maintain the gate closed to make the property more private and safe for all our guests of the hotel. We have a Lobby and you arrived to the hotel after midnight; consequently, you received a code to enter in your room right a way. you did not have wait for any receptionist to open your room. The next day we talked to you and you tell us that everything with the room was perfect. We wish you the best to you and your family.

Thank you for sharing your feedback with us, although we are disheartened to learn of your assessment as "terrible." We were expecting your arrival eagerly and waited until 11:00 pm to facilitate your check-in. Unfortunately, you did not appear, and we were unable to accommodate you.If there were any issues that contributed to your decision not to check in, please do let us know. Your satisfaction is our top priority, and we sincerely hope to have the opportunity to better serve you in the future.Best regards,Stardust Hotel Management

Dear Mrs. Kathryn: It was a pleasure to have you stay with us at Stardust Hotel. We liked to learn that you had a perfect time and you also enjoyed the area of South Beach. We would like that you repeat the experience and come to swim the warm waters of Miami Beach. There are also many events happening in the area and the surrounding attractions such Wynn wood and bayside tourist need to visit. Wish you and your family the best. Stardust Management.

Dear Mrs. Sarah Anderson,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience during your stay at our hotel.We are especially pleased to learn that you found our staff to be amazing. Providing exceptional service is one of our top priorities, and it is always gratifying to receive such positive feedback.Additionally, we're glad you appreciated our convenient location, with proximity to shopping and the beach. We understand the importance of accessibility to these amenities, and we're thrilled that this added to your overall enjoyment.We look forward to welcoming you back on your next visit. If there's anything specific you'd like to share or if you have any further suggestions, please don't hesitate to reach out.Warm regards,Stardust Hotel Management

Dear Juana thanks for the review. It is true we do not have a pool however we are one block from the ocean and this privilegde location make us special. Beside the location, Stardust Hotel has big size rooms and the cleanliness is a mayor factor in our hotel. We hope to see you in the future and we wish you the best.

Dear Mrs. Maria: It was a pleasure to have you stay at Stardust Hotel. We liked that you loved the size of the room and that you found the room comfortable. We would like to have stay again at Stardust Hotel. We hope that you will come to us in the near future. Have a wonderful time in your next destination. Stardust Management.

Dear Jacqueline it was a pleasure to have you stay with us at the stardust hotel. We are glad that liked the location, the cleanliness and service from the entire staff. Please we hope to see you soon and we Wish you the best. Stardust Management.

Dear Mr. Jonathan Horn,Thank you for taking the time to share your review with us. We're thrilled to hear that you enjoyed your stay at our hotel and found the location to be perfect for the beach! Providing our guests with a convenient and enjoyable experience is one of our top priorities.If there is anything specific you loved about your stay or anything you think we can improve upon, please do not hesitate to share it with us. Your feedback is invaluable as we continuously strive to enhance our services and exceed our guests' expectations. Thank you again for choosing to stay with us, and we look forward to hosting you again soon!Stardust Hotel Management

Dear Sean We are happy to learn that you found the room clean, comfortable and you slept nice and you liked the area of South Beach. It is true that we ask people not to put too much toilet paper inside the toilet because it can plug the toilet. Please have an splendid day in your next destination and we hope to see you in the near future.

Kevin thanks a lot for the review we liked that you loved to stay with us and you liked the area of South Beach. Please have a wonderfull time me in your next destination and come soon to Stasust Hotel. We want to pamper you and your family as well.

Dear Mr. Mark Stevens,Thank you for sharing your experience of your recent stay at Stardust Hotel.Regarding the toilet paper issue, our front desk agent kindly and adequately explained during your check-in that, due to the water pressure problem in South Beach, both hotels and restaurants in the area have had to implement an alternative solution for toilet paper disposal. We understand that this may seem unusual to some guests, but it is necessary to ensure our plumbing system functions smoothly. We have placed baskets close to the toilets for the convenience of our guests.As for the wait time in our lobby, we appreciate your understanding. During busy check-in periods, we strive to attend to all guests promptly. Our records and security camera footage confirm that your wait time was indeed less than 5 minutes, and we thank you for your patience. We do understand that South Beach can be hot, especially during this time of the year, and we are continuously looking for ways to improve the comfort of our guests during their brief wait.Your feedback is important to us, and it allows us to make necessary improvements to enhance our guests' experience. We truly value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.If you have any further concerns or questions, please do not hesitate to reach out to us directly.Have a wonderful day.Stardust Hotel Management

Dear Kirsy: thanks for the review we liked that you enjoyed the comfort of the room, the cleanliness and the silence of the area that made your stay very pleasant. We hope to see you again in the near future and we wish you the best. Stardust Management

Dear Mr. Orhan Akal,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and are pleased to hear that overall, you had a pleasant experience.We apologize for any inconvenience caused by the discomfort you encountered with the bed and bedsheets. Guest comfort is of utmost importance to us, and we regret that we fell short in meeting your expectations in this regard. We will certainly take your feedback into consideration as we continuously strive to enhance the comfort and quality of our accommodations.We are glad that despite this issue, you still had an enjoyable stay with us. We value your patronage and hope to have the opportunity to welcome you back in the future, ensuring that your stay is truly comfortable in every aspect.Thank you once again for your review, and please do not hesitate to reach out to us if there is anything else we can assist you with.Warm regards,Stardust Hotel

Dear James it was a pleasure to have you stay at the Stardust Hotel. We love that you liked the location of the hotel. We are located in the heart of art Deco District, one block from the Ocean and closed to the main tourist attractions in South Beach. The Staff such as Blas and Susy and the rest of the personnel gives 100% attention to the needs of the guests and we would like you to come again and enjoy the life in South Beach and the areas of Miami as well. Please take good care of yourself and have fun in your next destination.

Mr. Peter thanks for the review we are happy to learn that you had an splendid time with us. We are closed to ocean drive and to the mayor areas of tourism in South Beach and we have easy access to other zones such the Wynwood walls and the Bayside market place. Please come and enjoy with us again Thanks a lot Stardust Management.

Dear Mr. Patrick we are very happy that you felt comfort and secure in the room during your business/leisure trip to Miami Beach. We learned that you had a fantastic time in the area of South beach and that enjoyed the room at Stardust hotel. We would like to see you in the near future and we wish you and your family the best.

Dear Raj Thanks for the review we are happy to learn that all of you are having a good time at the Stardust Hotel. Please come soon. Have a wonderful time in your next destination. Stardust Management.

Mr. Abraham,1)First of all, don't forget to mention that you entered the room with more people than allowed2)You were told to throw the toilet paper into a trash can next to the toilet. The cleaning service was done in your room the day after your arrival.3)Regarding the bed, putting more people than allowed in the room makes your stay not comfortable because the rooms are prepared for the comfort of the corresponding number of occupants4)Regarding the area where the hotel is located (Collins Avenue and 9th Street) it is the busiest area of Miami Beach for tourism due to its attractions both day and night. It is an area visited by people from all over the world.5)Regarding the refund of the Security Deposit, the reason is what we have been mentioning since the beginning of this message. The reservation was paid for 4 people and 5 entered the room. This means “Extra People fee”Stardust Hotel

Dear Mr. Jesse thanks for the review we feel good that you enjoyed your stay with us at the Stardust Hotel. Please we would like to see you in the near future. Have a wonderful time in your native city. Keep in touch with us.

Dear Guest: It was a pleasure to have all of you at Stardust Hotel. We loved that you liked the location of the hotel in relation to the closed landmark avenue Ocean Drive. We liked that you felt comfortable in the room and the you liked as well the cleanliness of the room. We hope to see you again in the near future and we wish you the best.

Dear Mr. Mason: It was a pleasure to have you at Stardust Hotel. The current weather and the location, the cleanliness and the the size of the rooms are the reasons why people choose Stardust hotel. we hope to see you in the near future.

Dear Mrs Jeanelle it was a pleasure to have you both at Stardust Hotel We learned that you had an incredible time with us You like the cleanliness. The size and the location of the room. We were happy that you enjoyed the night life of South Beach and you had a relax bedtime at the hotel. Please come again in the near future and have a good time in your next destination.

Dear Mr. Trevor It was a pleasure to have all of you at Stardust Hotel. i am glad to know that the room that was assigned to you, it was not noisy and your family slept well. we are happy to learn that you found the room clean and secure at night. We are happy to learn that you found the room closed to the beach and the main tourist places this city has to offer. We would like to see you in the near future. Have a wonderful time in your native city. Stardust Management

Dear Mrs. Tracy: It was a pleasure to have you at Stardust Hotel We loved that you found your room clean and secure. Stardust Hotel is one block walking distance from the ocean and the parking lot is 2 blocks away from the Stardust hotel. Please come again we would like to receive you.

Dear Mrs. Kathy, it was a pleasure to have all of you at the Stardust Hotel. We love that you liked the clean room and the location of the hotel in relation of the ocean. We are very close to restaurants, shopping stores, and the beach. We hope to see you in the near future. We wish you the best. Stardust Hotel Management.

Mr. Todd, it was a pleasure to have you at the Stardust Hotel. We are glad that you liked our location, safety, and our staff attention. Regarding the toilet paper, as you were informed, there is a problem with the water pressure in all of this area of South Beach and you noticed that not only us but also other hotels and restaurants require people to use a basket close to the toilet. As it is mentioned through Expedia.com our check time out is at 11:00 am. As you were informed, we need the room empty at 11:00 am due to we have to prepare our rooms to receive new guests in the afternoon with clean rooms.

Dear Mrs. Michelle it was a pleasure to have you at Stardust Hotel. We are happy to learn that you had an splendid time with us and that you enjoyed your room to the maximum. We hope to see you again in the near future and we wish you the best for your next destination.

Dear Mrs. Grace: It was a pleasure to have all of you staying at the Stardust Hotel. We love that you liked the cleanliness and the size of the room; it is spacious. It is true that we have a little cat named Chichi and she the queen of the palace and we love her very much. We hope to see you in the near future and we wish all of you the best.

Dear Mr. David It was a pleasure to have you stay at Stardust Hotel. We loved that you liked the cleanliness and the comfort of the room. Our staff always strive to provide useful information so our guests make the best decisions in order to explore the area of South Beach and Miami. We are happy that you liked the location of the hotel closed to the ocean and closed to the tourist places this city has to offer. We hope to see you in the near future and we wish you the best.

Dear Mr. SERGE Thank for staying with us at Stardust Hotel. We like that you enjoyed your stay and we hope to see you in the year future and we wish you the best.