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Reviews of Oceanside Hotel and Suites

3.5 out of 5
Oceanside Hotel and Suites
6084 Collins Avenue, Miami Beach, FL

Reviews

6.4
Rating 10 - Excellent. 286 out of 1003 reviews" "
Rating 8 - Good. 197 out of 1003 reviews" "
Rating 6 - Okay. 150 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 263 out of 1003 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint, was the lack of included parking. We had to park a few blocks away and leave our vehicle with some stuff in it, hoping it would still be there tomorrow. Otherwise , everything else was good.
Stayed 1 night in May 2024

10/10 Excellent

Praveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities
This place was very beautiful and located in a very convenient location with many places to eat. It's very walkable and felt safe to be honest. The only downfall I would say is the moldy smell of the room itself. This is something that should be fixed because there's nothing worst than smelling mold in a humid area. Other than that it was cool.
Stayed 2 nights in May 2024

10/10 Excellent

Keith l

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Apr 2024

8/10 Good

Ebrima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the room switched it was okay
Stayed 3 nights in May 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front office staff was Amazing!! The pool was small.. Hotel was very quiet
Stayed 3 nights in May 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2024

10/10 Excellent

Ana

Great service
Stayed 4 nights in May 2024
Response from TM, Guest Relations on 15 May 2024
Hi Ana! We're happy to know that your interaction with the staff was great. We strive for guest satisfaction. Thank you for your review and please visit us again when you are back in Miami.

6/10 Okay

alexis, Saint Cloud

Staff not very concerned for guests; asked for ice and customer service was like “oh it’s over there” and kept on with their task.. room not too clean as we found two roaches and bed was broken, also water doesn’t get too hot, sink is far from bathroom, had to walk through a restaurant to get to room, shower leaked water into bathroom floor due to lack of rubber seal. Overall it was quiet and safe feeling.
Stayed 4 nights in May 2024
Response from TM, Guest Relations on 15 May 2024
Hello Alexis, thank you for your review. While we are happy to know that your overall stay was quiet and you felt comfortable, we are disappointed to learn about your inconveniences. Please let the staff know immediately, so we can look into it further. We appreciate your feedback.

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed myself
Stayed 3 nights in Apr 2024
Response from TM, Guest Relations on 15 May 2024
We're happy to hear that you had an enjoyable stay, Donte! We welcome you to stay with us again soon.

6/10 Okay

Fer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Were rude explaining resort fee and the recieve they gave me didnt say was paying for resort fee I ask them and they say was like that. I called expedia and they said was charged for parking. No idea was was going on. But not clear at all
Stayed 2 nights in May 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from TM, Guest Relations on 15 May 2024
Hi Michelle, thank you for the excellent rating! We welcome the opportunity to host you again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great people! Right in the heart of everything
Stayed 3 nights in May 2024
Response from TM, Guest Relations on 15 May 2024
Hi Lisa, thank you for your great feedback. We’re glad you liked our convenient location and attentive staff service. We hope to host you again in the near future.

10/10 Excellent

Branden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean it was
Stayed 5 nights in May 2024
Response from TM, Guest Relations on 15 May 2024
Hi Branden! Our staff takes pride in keeping our property up to the highest standards, so its nice to know this was your experience. Thank you for writing to us. It would be our pleasure to host you again soon.

8/10 Good

Kerstin

Stayed 4 nights in May 2024
Response from TM, Guest Relations on 15 May 2024
We are happy you had a wonderful stay, Kerstin! We look forward to having you back with us soon.

10/10 Excellent

Alpha

Liked: Cleanliness, property conditions & facilities
It was a great experience for me
Stayed 3 nights in May 2024
Response from TM, Guest Relations on 15 May 2024
It's fantastic to hear that you enjoyed your recent stay with us, Alpha! We can't wait to host you again.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean and the staff is amazing, also the food and drinks in The Tavern are delicious! I'll be there again!
Stayed 4 nights in Apr 2024
Response from TM, Guest Relations on 15 May 2024
It's great to hear that you enjoyed our exceptional staff service and delicious food at our restaurant and bar, The Tavern, where all guests receive a complimentary Happy Hour signature drink. We look forward to hosting you again in the near future for another outstanding experience, Jose!

10/10 Excellent

Rene

Stayed 1 night in Apr 2024

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was clean. The on-site restaurant was very clean and the food did not disappoint! The rooms are outdated & need some repairs. My biggest complaint: We arrived very late to check in and requested alatr checkout time of 12. This would have only been one hour past the normail chekout time. The lady behind the counter was extremely rude & was already telling no before we ever had a chance to ask. For one hour extention she wanted to charge us for another day. Poor, poor customer service.
Stayed 1 night in Apr 2024

2/10 Terrible

Terrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Markus

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nightmare scenario upon check in — I was asked to pay an additional 1/3 of the entire hotel price when checking in, as the hotel claimed that Expedia did not pay a “convenience fee“ and a “resort fee.“. I refused to pay the requested amount as I produced two confirmations from Expedia that I had “paid in full.” The hotel refused to let me check in, so I was forced to spend the next 2 1/2 hours in a freezing hotel lobby on the phone to several Expedia customer service agents, acting as the middleman in this payment dispute between Oceanside and Expedia. During this time, the hotel clerk refused to allow me to check in, despite the fact that I had just landed from London and it was between 1 AM and 3:30 AM my time this fiasco played out. In the end, I had to pay the additional amounts, but persuaded Expedia to reimburse me, Oceanside never lifted a finger throughout the entire fiasco and continue to refuse to let me check in despite the fact that I had paid the amount to Expedia in full. Expedia is certainly to blame here as well. As for the property, the hotel is one of the lesser options in Miami Beach and despite the cheaper price is still not good value. I also saw at least five insects in my room.
Stayed 2 nights in Apr 2024

4/10 Poor

Hilda

Travelled with family
Liked: Amenities
Disliked: Staff & service
It was ok
Stayed 1 night in Apr 2024

2/10 Terrible

Fer

Disliked: Amenities
I was 2 uss short on the de deposit so i cant stay So well was my fault but 2 uss short I stayed before there but never again
Stayed 1 night in Apr 2024

10/10 Excellent

Aundrea

Stayed 3 nights in Apr 2024
Response from TM, Guest Relations on 15 May 2024
Thank you for your great feedback. We’re glad to have met all of your expectations for a perfect stay, Aundrea!

6/10 Okay

Megan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very nice hotel only complaint is the odor smelled very odd had to bring perfume to cover the smell
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Amenities
I loved my room and the area for the price, was perfect. I’d stay again :)
Stayed 1 night in Apr 2024

6/10 Okay

Wilky

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandra

Stayed 3 nights in Apr 2024
Response from TM, Guest Relations on 15 May 2024
We appreciate your fantastic rating, Alejandra! It would be our pleasure to host you again in the future.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and was within walking distance of the beach.
Stayed 2 nights in Apr 2024

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Walkable to the beach. If you arrive early they do not have a suitcase storage some people were comfortable leaving it in the lobby. Their restaurant food is very good.
Stayed 1 night in Apr 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable spot if in Miami. Only downfall is lack of parking. Otherwise great.
Stayed 2 nights in Apr 2024

2/10 Terrible

Mariia

Disliked: Cleanliness, staff & service, property conditions & facilities
So bad never stay here
Stayed 2 nights in Apr 2024

2/10 Terrible

Danno

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from ZB on 23 Apr 2024
Thank you for staying with us! Please let us know if anything is not satisfactory so we may have the opportunity to resolve and ensure the rest of your stay with us is excellent.

10/10 Excellent

sandy

Travelled with group
Liked: Amenities
Friendly Staff
Stayed 3 nights in Mar 2024
Response from ZB on 23 Apr 2024
Thank you Sandy! It was a pleasure having you stay with us.

10/10 Excellent

sharita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite , the property was nice! Really enjoyed the bar on property the staff was very inviting and interactive. The drinks and food were good, I would stay here again. The beach was nearby , a Walgreens was about a 5 minute walk from the hotel, a free trolley stops right outside the bar and takes you up and down the strip. Wish we would’ve thought to use it for our Walgreens trip but we found out about the trolley being free later in the day. There were other shops, restaurants and bars nearby.
Stayed 1 night in Mar 2024
Response from ZB on 23 Apr 2024
Thank you for the feedback, Sharita! We enjoyed having you stay with us and look forward to seeing you again soon.

10/10 Excellent

Shanna

Liked: Staff & service
Close to the ocean and lots of good food. Friendly and safe for solo travelers.
Stayed 2 nights in Mar 2024
Response from ZB on 23 Apr 2024
Your feedback is greatly appreciated! Thank you again for staying with us.

10/10 Excellent

Annie

Stayed 1 night in Mar 2024

8/10 Good

mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The Staff was amazing.
Stayed 1 night in Mar 2024
Response from ZB on 23 Apr 2024
Thank you for the feedback, Mark! It was a pleasure having you stay with us.

6/10 Okay

Jaya

Liked: Cleanliness, property conditions & facilities
Hotel room was cleaned but they never put toiletries so I had to keep going down to front desk to ask them for toiletries which was annoying. Otherwise, it was great.
Stayed 4 nights in Mar 2024

4/10 Poor

METIN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
To find hotel was wery dificult, The name of hotel and number of the door weren’t seen from road. Also staff were not helpfull and friendly. To find autopark also was awfulll
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Hello Metin. The original signage is more prominent as we must adhere to the preservation guidelines of Miami Beach, but our Oceanside Hotel sign is directly below. We’re disappointed you did not have an enjoyable stay. We appreciate your feedback and hope you will join us again where we can exceed your expectations.

2/10 Terrible

Wilson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There’s no parking so you have to park down the street - but that’s not the worst of it. When you walk into the building you’re basically punched in the face with the smell of urine and lemon grass essential oils to try to mask the smell. The halls smell like someone peed all over them. When you go in the room it doesn’t look that bad but the couch is literally deteriorating and when you sit on it the fake leather gets all over you. And then at night COCKROACHES started crawling out of the coffee maker and toaster. The toilet wasn’t cleaned around the base at all and looked like there were poop stains. If it wasn’t so late, I would have just packed up and went somewhere else. Literally anywhere else. I can’t believe this is rated so high on Expedia. I’m blown away by this whole experience and I’m hoping the smells don’t stick to me and my things as we leave first thing in the morning.
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Hello Wilson, we are disappointed to learn that your overall stay did meet your expectations. We consider all guest feedback and constantly assess our historic hotel to make improvements for a better guest experience.

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was across the street from the beach. Didn’t like that there was no on sight parking. it’s a very busy area so parking is very difficult
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Hi Nina, thank you for your review! Parking is not included. We offer limited self-parking for 2 per hour on a first-come-first-serve basis just a block away from the hotel. If the lot is full, there are other paid options nearby. Our apologies for any inconvenience. We hope you will return for another stay soon.

10/10 Excellent

Francyelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good for the price. All staff members was nice, the room was clean. It had a happy hour of drinks free, pretty nice . The only con is : no parking included. We have to park by the street or parking lots. In gerenal this hotel worths a lot if you're trying to save in your travel.
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Hi Francyelle! We are happy to hear that our staff provided nice service, you enjoyed our complimentary Happy Hour, and our great rates. We appreciate your review and we welcome the opportunity to host us again for a future stay.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Thank you for your great feedback, Suzanne. We’re glad to have met all of your expectations for a great experience and we welcome you back soon!

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staffing they where great I would definitely come back here to stay if I ever come back to Miami thank you so much to all the staff
Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Hello Mercedes, we are happy that our staff provided such attentive service to make your stay more pleasant! It would be our pleasure to host you again for a future stay.

10/10 Excellent

Carizma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Hi Carizma, thank you for the excellent review! We welcome the opportunity to host you again soon.

8/10 Good

mark

Stayed 3 nights in Mar 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Shajib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5 min walking distance to beach was the best feat, also the transportation.
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much space and very good facilities and equipment for a a very reasonable price. For us as students, it was one of the only affordable offers in Miami beach. Highly recommended!:)
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 21 Mar 2024
Hi Benjamin! It's nice to hear that we provided affordable rates and very good facilities. Less money for the stay, more money for Miami adventures. We hope you will visit us again soon.