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Convenient option in Coral Gables with lots of dining options and walkable area
Philippe
Stayed 1 night in May 2024
Response from Stephanie on 8 May 2024
Dear Philippe,Thank you for your beautiful review.We are excited that you had an excellent stay with us and enjoyed our central location in Coral Gables directly on Miracle Mile.We are looking forward to welcoming you back soon.
Dear Sonia,Thank you for your 5-Star review.We are excited to hear that you had an excellent stay with us and are looking forward to welcoming you back soon.
Good morning, Thank you for letting us know. There are some self-parking garages around. These are public. Nothing to do with the hotel. Have a nice day.
10/10 Excellent
Marcos, The Woodlands
Travelled with family
14 Apr 2024
Liked: Cleanliness, staff & service
We were attending a University of Miami induction day for our son. This hotel is 10 minute drive from UM in the heart of coral gables so at walking distance you have a lot of dinning options.
Marcos
Stayed 2 nights in Apr 2024
Response from Michelle on 14 Apr 2024
Thank you Marcos for staying with us. We hope you visit us real soon. Thank you for the amazing review.
10/10 Excellent
Roberto, WESTON
12 Apr 2024
Roberto
Stayed 5 nights in Apr 2024
Response from Michelle on 13 Apr 2024
Thank you for staying with us Roberto. Hope to see you back real soon.
6/10 Okay
michael
12 Apr 2024
Liked: Cleanliness, staff & service
michael
Stayed 1 night in Apr 2024
Response from Stephanie on 13 Apr 2024
Dear Michael,I am sorry to hear that you did not have an excellent stay with us.If you like to share your feedback with us, please call us.
Great service and accommodations. Friendly staff and personable management. We will definitely consider staying here again.
Galina
Stayed 2 nights in Mar 2024
Response from Stephanie on 1 Apr 2024
Dear Galina,Thank you for your beautiful review.We appreciate you recognizing our staff service and spotless guest rooms.We are looking forward to welcoming you back soon.
Quaint and spotless, with excellent customer service. Good location. Highly recommended
esther
Stayed 1 night in Mar 2024
Response from Stephanie on 31 Mar 2024
Dear Esther,Thank you for your 5-Star review.We appreciate your highlighting our cleanliness and customer service.Looking forward to welcoming you back soon.
"An unforgettable one-night stay at this hotel was made even more exceptional with a surprise upgrade to a presidential suite. With nothing to fault, the experience was flawless. "The hotel's great location offers plenty of dining choices, making it a top pick for a luxurious and convenient getaway."
Douglas
Stayed 1 night in Mar 2024
Response from Stephanie on 27 Mar 2024
Dear Douglas,Thank you for your stunning review.We are excited to hear that you had an excellent stat with us and are looking forward to welcoming you back soon.
The junior suite was spacious and reasonably well decorated. The front desk lady at the time of check-in was matter of fact and not very welcoming. The bartender in the lobby bar was very friendly and polite. The housekeeping staff was very noisy when working the corridor outside our room. The location was great!
Shayan
Stayed 2 nights in Mar 2024
Response from Stephanie on 25 Mar 2024
Dear Shayan,Thank you for your review.I am excited to hear that you enjoyed our spacious rooms and our location.Please accept my sincere apologies for the noisy housekeepers and the bad experienced at the front desk. We will address it with the team right away.
4/10 Poor
Luis
Travelled with family
24 Mar 2024
They tall me my room is going to be until 4 Pm
Luis
Stayed 1 night in Mar 2024
Response from Stephanie on 24 Mar 2024
Good Morning,Thank you for your review.We are sad to hear that you did not have an excellent stay with us.
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
Beautiful property, great location, wonderful
Staff. Would return for sure!
Kimberly
Stayed 1 night in Mar 2024
Response from Stephanie on 5 Mar 2024
Dear Kimberly,Thank you for your beautiful review.We appreciate you recognizing our wonderful staff, location, and property.Looking forward to welcoming you back soon.
10/10 Excellent
Tiffany
3 Mar 2024
Tiffany
Stayed 3 nights in Feb 2024
Response from Hotel Colonnade Coral Gables on 23 Mar 2024
It is with great pleasure that we received your perfect score. We are looking forward to host you again in the near future.
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
Some of the staff were very lackadaisacal.Asked why they charged me an additional $50 on.my credit card after the initial check in charge of $250 ,was fobbed off.The maids showed up at 4pm and I told them.not needed. Signage poor and easy to get confused in the labyrynth of rooms and floors.Zero concierge service.They assume you know all about Coral Gables and its offerings.Need a local map and also an internal map of the hotel.
john
Stayed 2 nights in Feb 2024
Response from Stephanie on 24 Feb 2024
Dear John,Thank you for leaving a review for us.Please accept our sincere apologies for the service shortfalls at the front desk, we have addressed your feedback.Thank you for suggesting some additional information, we are having a book with information in the making.
Staff here could not have been more helpful or welcoming. The room was very nice, well-equipped, exactly as advertised. We will definitely come back.
John
Stayed 2 nights in Feb 2024
Response from Stephanie on 20 Feb 2024
Dear John,Thank you for your beautiful review.We are excited to hear that you enjoyed out beautiful appointed guest rooms.Looking forward to welcoming you back soon.
Dear David,Thank you for your 5-Star review.We are excited to hear that you had an excellent stay with us and are looking forward to welcoming you back soon.
Great hotel away from the crowds of south beach. Quiet area and hotel. Nice pool and seating outside to relax. Staff was very welcoming and friendly. I would stay again.
Charlotte
Stayed 3 nights in Feb 2024
Response from Hotel Management on 12 Feb 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
6/10 Okay
tiffany
11 Feb 2024
tiffany
Stayed 1 night in Feb 2024
Response from Stephanie on 13 Feb 2024
Dear Tiffany,Thank you for your review.If you like to share more detailed feedback to allow us to improve, please feel free to call or e-mail me.
Beautiful hotel. Lovely art. We enjoyed exceptional service from the woman at the front desk.
Denise
Stayed 1 night in Feb 2024
Response from Stephanie on 11 Feb 2024
Dear Denise,Thank you for your amazing review.We are excited to hear that you enjoyed the excellent service at the front desk.We are looking forward to welcoming you back soon.
10/10 Excellent
Lona
10 Feb 2024
Lona
Stayed 1 night in Feb 2024
Response from Stephanie on 23 Mar 2024
Dear Lona,Thank you for your 5-Star review.We are excited your had an excellent stay with us and are looking forward to welcoming you back soon.
10/10 Excellent
Patricia
8 Feb 2024
Patricia
Stayed 2 nights in Feb 2024
Response from Stephanie on 9 Feb 2024
Dear Patricia,Thank you for your stunning review.We are excited to hear that you had an excellent stay with us and are looking forward to welcoming you back soon.
The staff at the hotel were very accomodating, the dining options were great and its a really unique building.
Carrie
Stayed 2 nights in Feb 2024
Response from Stephanie on 6 Feb 2024
Dear Carrie,Thank you for your stunning review.We appreciate you recognizing our amazing staff and are excited to hear that you enjoyed our dining options and beautiful building.Looking forward to welcoming you back soon.
6/10 Okay
gregory
6 Feb 2024
Liked: Cleanliness
gregory
Stayed 2 nights in Feb 2024
Response from Stephanie on 7 Feb 2024
Dear Gregory,Thank you for leaving a review for us.I am sorry to hear that we did not exceed your expectations. I would love to hear how we could improve, please feel free to call the hotel or e-mail us and ask for Stephanie (General Manager)
I was placed in the room about a mile from the elevator. It was interesting the first time, but the second and a third time it was not. The hotel is really big, they put me in the room at the very end of the hallway. Frankly everything else was very nice.
Peter
Stayed 2 nights in Jan 2024
Response from Stephanie on 5 Feb 2024
Dear Peter,Thank you for your review. I am excited to hear that you enjoyed your stay with us.Please accept my sincere apologies for the long walk to your room.
Everything was great except for staffing at Aragon cafe. Extremely slow surface with food served cold
Christina
Stayed 3 nights in Feb 2024
Response from Stephanie on 5 Feb 2024
Dear Christina,Thank you for your 5-Star review.Please accept my sincere apologies for the slow service in Aragon Cafe, we will work with the team to increase the staffing.
Dear Jessica,Thank you for your beautiful review.We are excited to hear that you had an excellent stay with us and are looking forward to welcoming you back soon.
10/10 Excellent
Marcos
3 Feb 2024
Marcos
Stayed 2 nights in Jan 2024
Response from Stephanie on 23 Mar 2024
Dear Marcos,Thank you for your 5-Star review.We are excited your had an excellent stay with us and are looking forward to welcoming you back soon.