Property grounds

Reviews of Freehand Miami

3.5 out of 5
Freehand Miami
2727 Indian Creek Dr, Miami Beach, FL

Reviews

7.4

Good

Rating 10 - Excellent. 382 out of 1002 reviews" "
Rating 8 - Good. 257 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 134 out of 1002 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Neena

Stayed 3 nights in May 2024
Response from Reynaldo on 25 May 2024
Thank you for your feedback. We're sorry to hear that your experience wasn't up to expectations. We appreciate your comments and are working to improve.Reynaldo M, Hotel Management Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Reynaldo on 25 May 2024
Thank you for your kind words! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Reynaldo M, Hotel Management Team

10/10 Excellent

Jose

Stayed 1 night in May 2024
Response from Reynaldo on 25 May 2024
Thank you for your kind review! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Reynaldo M, Hotel Management Team

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Place
Stayed 4 nights in May 2024
Response from Reynaldo on 25 May 2024
Thank you for your kind words! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Reynaldo M, Hotel Management Team

10/10 Excellent

guoliang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not easy to find the parking place
Stayed 1 night in May 2024
Response from Reynaldo on 25 May 2024
Thank you for your feedback! We’re glad you enjoyed your stay. We apologize for the difficulty in finding parking around Miami Beach and appreciate your understanding. We hope to welcome you back soon!Reynaldo M, Hotel Management Team

10/10 Excellent

Alexander, Toronto

Liked: Amenities, property conditions & facilities
Alexandra front desk clerk was very helpful Giving me all options when checking in while being calm and professional. An assert to the hotel. Called me knowing me from first meeting informing me me room was ready. Helped other guests by maintaining calmness. I felt better after all my questions were answered.
Stayed 1 night in May 2024
Response from Reynaldo on 25 May 2024
Thanks for the awesome review! Alexandra really is a rockstar . We’re thrilled she made your check-in smooth and stress-free. We can’t wait to welcome you back for more great experiences!Reynaldo M, Hotel Management Team

10/10 Excellent

Daren Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 8 nights in Feb 2024
Response from Reynaldo on 25 May 2024
Thank you for your kind words! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Reynaldo M, Hotel Management Team

8/10 Good

Alexander

Stayed 1 night in Apr 2024
Response from Reynaldo on 25 May 2024
Thanks for the fantastic review! We're thrilled you enjoyed your stay and can't wait to welcome you back for more fun and relaxation. Cheers to more amazing memories!

10/10 Excellent

Atahan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for bigger people
Stayed 2 nights in Apr 2024
Response from Reynaldo on 30 Apr 2024
Hey Atahan! We are so happy learning that your stay was great with us at Freehand Miami. We hope to see you again soon!

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!!!
Stayed 4 nights in Apr 2024
Response from Reynaldo on 27 Apr 2024
Thank you Maria for the kind words and for taking the time to review us. We are thrilled learning that you had a great time with us at Freehand Miami. See you next time!

10/10 Excellent

Kyle, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and inexpensive
Stayed 2 nights in Apr 2024
Response from Reynaldo on 27 Apr 2024
Hey Kyle!We are thrilled knowing that you had a great time with us. We are looking forward to host your next experience at Freehand Miami. See you soon!

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reynaldo on 27 Apr 2024
Hey Isaac, thank you so much for taking the time to review your stay!We are looking forward for your next time in Miami Beach.

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
I just stay for on e night. It was great place to stay. The receptionist was a nice person.
Stayed 1 night in Apr 2024
Response from Reynaldo on 27 Apr 2024
Thanks for the shoutout! We're glad you had a great stay with us, even if it was just for one night. Our receptionist is indeed a gem! Looking forward to welcoming you back for more fun times at our place.

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel, clean, friendly. but if you have a car is hard to find
Stayed 1 night in Apr 2024
Response from Reynaldo on 17 Apr 2024
Thanks for the shoutout! We totally get that parking can be a hassle around here. Next time you swing by, we'll make sure to share some insider tips on where to park hassle-free!Regards, Reynaldo MHotel Management Team

10/10 Excellent

Kyle, Brooklyn

Stayed 1 night in Apr 2024
Response from Reynaldo on 25 May 2024
Thank you for your kind words! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Reynaldo M, Hotel Management Team

10/10 Excellent

Kyle, Brooklyn

Stayed 3 nights in Apr 2024
Response from Reynaldo on 25 May 2024
Thank you for your kind review Kyle! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Reynaldo M, Hotel Management Team

10/10 Excellent

Kyle, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for price for great location
Stayed 1 night in Apr 2024
Response from Reynaldo on 17 Apr 2024
Thanks for the stellar review Kyle! We're thrilled to hear you found our location to be excellent value for the price. See you again soon!Best regards,Reynaldo M.Hotel Management Team

8/10 Good

Nicolas

Liked: Cleanliness, amenities
Disliked: Staff & service
Happy that I had a fridge, comfy bed, view on the creek. Nice pool place. Just wish we had a coffee machine and a 24 hour bar.
Stayed 3 nights in Apr 2024
Response from Reynaldo on 17 Apr 2024
Thanks for the great feedback! We're delighted you enjoyed the fridge, comfy bed, and creek view, as well as our lovely pool area. Your suggestions for a coffee machine and a 24-hour bar are noted—we'll see what we can brew up for your next visit!Regards, Reynaldo MHotel Management Team

4/10 Poor

Raffaele

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty,bar on the place most expensive than luxury place
Stayed 3 nights in Mar 2024
Response from Reynaldo on 17 Apr 2024
We're truly sorry to hear about your experience Raffaele. Your feedback is valuable to us, and we'd like to learn more about your stay to make things right. Please reach out to us so we can discuss further and hopefully make amends for your next visit.Reynaldo MHotel Management Team

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reynaldo on 17 Apr 2024
We're sorry to hear about your experience Noah. Please reach out to us directly so we can understand what happened and work to make things right for your next visit.Reynaldo MHotel Management Team

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, I plan to hangout at freehand even after I have my apartment down the road
Stayed 3 nights in Mar 2024
Response from Reynaldo on 17 Apr 2024
That's awesome to hear Tyler! We can't wait to keep welcoming you, whether it's your home away from home or just a chill spot to hang out. See you soon!Best regards,Reynaldo MHotel Management Team

8/10 Good

Shawanda, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Reynaldo on 17 Apr 2024
Thanks for the amazing review Shawand! We're thrilled you had a fantastic experience with us. Looking forward to hosting you again soon!Best regards,Reynaldo MHotel Management Team

10/10 Excellent

Avery

Liked: Staff & service, amenities, property conditions & facilities
Amazing place will definitely stay here again. Was absolutely a great experience
Stayed 3 nights in Mar 2024
Response from Reynaldo on 17 Apr 2024
Hi Avery, We're thrilled to hear that you had an amazing experience with us! Can't wait to welcome you back for another fantastic stay!Best regards,Reynaldo M, Hotel Management Team

6/10 Okay

Dawn

Disliked: Amenities
Room was much more dirty and worn than the pictures, will stay elsewhere next time.
Stayed 2 nights in Mar 2024
Response from Reynaldo on 17 Apr 2024
We're sorry to hear that your experience didn't meet your expectations Dawn. We're currently undergoing refurbishments to address such concerns and would love for you to experience the improvements on your next visit. Please reach out to us if there's anything else we can do to make it right for you.

10/10 Excellent

Kyle, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great spot
Stayed 1 night in Mar 2024
Response from Reynaldo on 17 Apr 2024
Thanks for the shoutout Kyle! We're thrilled you enjoyed your stay at our spot. Can't wait to have you back for more fun times!Best regards,Reynaldo M, Hotel Management Team

8/10 Good

Fursan

Travelled with group
Liked: Staff & service
This hostel was not bad at all. Reserved the private bungalow with 3 others and it was a nice experience. Only thing I could recommend is to have house cleaning actually make the beds instead of just coming in the room and taking the trash out. Other than that i had a pleasant experience 7/10.
Stayed 5 nights in Mar 2024
Response from Reynaldo on 20 Mar 2024
Hey Fursan!Thanks for sharing your experience with us! We're glad you enjoyed your stay in our private bungalow. We'll make sure to pass along your feedback about house cleaning to our team. Here's to more pleasant experiences in the future! Cheers,ReynaldoHotel Management Team

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024
Response from Reynaldo on 16 Mar 2024
5 out of 5? Thank you so much Carlos. We love learning that your stay was amazing. Looking forward for your next time.

6/10 Okay

Jason

Stayed 2 nights in Mar 2024
Response from Reynaldo on 16 Mar 2024
Hi Jason, Thank you for taking the time to review your stay with us. We would love to learn more about it, feel free to reach us out at any point. Warm regards,

10/10 Excellent

Claire Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the herb garden, quiet sleeping accomodation
Stayed 4 nights in Feb 2024
Response from Reynaldo on 2 Mar 2024
Hey Claire, Thank you so much for taking the time to review your stay with us. We loved learning that you had an amazing time at the Freehand Miami. We are looking forward to host your next stay.

8/10 Good

Pedro

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Reynaldo on 28 Feb 2024
Hi Pedro, We're thrilled learning about your experience and thank you for taking the time to score your stay with us at Freehand Miami. See you again soon in the future! Cheers,

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel
Stayed 1 night in Dec 2023
Response from Reynaldo on 23 Feb 2024
Hey Dan, Thank you for taking the time to leave a review of your stay. We are looking forward to host your next visit to Miami Beach. Regards,

6/10 Okay

Andre

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Por el precio, nada mal! Cerca de todo y transporte público, playas y más!
Stayed 1 night in Feb 2024
Response from Reynaldo on 22 Feb 2024
Muchas gracias de antemano Andre por dejar tus comentarios. Esperamos verte muy pronto en tu proxima visita a Miami Beach.

10/10 Excellent

Alexandre

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Jan 2024
Response from Reynaldo on 22 Feb 2024
Hey Alexandre!Thanks a million for the glowing review! We're thrilled to hear that you had an awesome time with us!Can't wait to welcome you back for more fun and good times at Generator Hotel! Cheers,Reynaldo

10/10 Excellent

Katrina, Cedar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel rooms were clean, well designed with solid ladders, I love the lamps and plug ins at the head of each bunk and the little alcove where your head was to provide a little bit more privacy. The staff were great! The ambience was cool, cozy with good music.
Stayed 3 nights in Jan 2024
Response from Reynaldo on 22 Feb 2024
Hey Katrina!Thanks a bunch for the awesome review! We're thrilled to hear that you enjoyed our clean and well-designed hostel rooms, complete with cozy alcoves and convenient plug-ins! And our staff? They're the real MVPs! Can't wait to welcome you back for more good vibes and great music at Generator! Cheers,Reynaldo M

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago, Miami, Los Angeles.
I’ve stayed at the Freehand in Chicago and Miami. I’ve enjoyed my stays so much, I’ve decided to stay at the one in Los Angeles.
Stayed 1 night in Feb 2024
Response from Reynaldo on 22 Feb 2024
Hey Bruce, loyal Freehand adventurer!We're stoked to hear that you've enjoyed your stays with us in Chicago and Miami! Get ready for some West Coast vibes at our Los Angeles location - we can't wait to make your stay just as epic! See you soon!Cheers,Reynaldo

2/10 Terrible

Jaylen

Stayed 1 night in Feb 2024
Response from Reynaldo on 22 Feb 2024
Dear Jaylen,We're sorry to hear about your recent experience and would appreciate more details to better understand your concerns. Your feedback is crucial in helping us improve.We hope to have the opportunity to make it right during your next visit to Miami Beach. Please give us another chance to exceed your expectations.Best regards,ReynaldoHotel Management Team

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Really convenient and excellent location. Highly recommended.
Stayed 1 night in Feb 2024
Response from Reynaldo on 22 Feb 2024
Hey Fabian, rockstar traveler!Thanks a million for the awesome review! We're thrilled to hear that you found our place amazing and our location spot-on! Your recommendation means the world to us! Can't wait to welcome you back for more epic adventures! Cheers,ReynaldoHotel Management Team

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Reynaldo on 20 Mar 2024
Hi Michael, We loved learning that you had a great time with us at Freehand Miami. See you again in the near future!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant - They have a bar a pool great knowledgable staff - Ceasar is the kindest person - If you travel the globe & are in Miami consider a stay !
Stayed 1 night in Feb 2024
Response from Reynaldo on 7 Feb 2024
Michael, cheers for the good review! Thank you for taking the time to rate your stay and we are so thrilled learning that Cesar did amazing while you were visiting Miami Beach. Regards,

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location. Great restaurants around. Highly recommended!
Stayed 1 night in Jan 2024
Response from Reynaldo on 7 Feb 2024
Hey Fabian! We love hearing about your experience. We are looking forward for your next stay with us at Freehand Miami.

4/10 Poor

Alexander, Toronto

Liked: Staff & service, amenities, property conditions & facilities
The ladder to the bed is difficult and needs to be redesigned. Argumentative person in the room was bitter angry and wouldn’t stop complaining. Made a scene on a soapbox.
Stayed 1 night in Feb 2024
Response from Reynaldo on 7 Feb 2024
We sincerely apologize for the inconvenience you experienced during your stay Alexander. We are actively working to resolve the elevator issue and improve cleanliness standards for your next visit. Your feedback is invaluable, and we hope to have the opportunity to exceed your expectations in the future. Thank you for bringing these concerns to our attention.

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at Freehand Miami
The elevator was broken, the rooms are tiny and dirty. The music from the bar area is so loud that they sell ear plugs at the front desk. Hot water is lukewarm at best. Do not stay here.
Stayed 1 night in Feb 2024
Response from Reynaldo on 7 Feb 2024
We sincerely apologize for the inconvenience you experienced during your stay Julie. We are actively working to resolve the elevator issue and improve cleanliness standards for your next visit. Your feedback is invaluable, and we hope to have the opportunity to exceed your expectations in the future. Thank you for bringing these concerns to our attention.

8/10 Good

Carol, Toronto

Stayed 1 night in Jan 2024
Response from Reynaldo on 20 Mar 2024
Hi Carol, Thank you for taking the time to review your stay with us at The Freehand Miami. We would love to host your visit again!

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice pool , lots of vegetation around. Laid back atmosphere.
Stayed 1 night in Jan 2024
Response from Reynaldo on 31 Jan 2024
Hi Marc, Thank you for the kind review, and we loved knowing that you have enjoyed the Freehand Hotel vibe. We are looking forward for your next stay.

10/10 Excellent

Yesika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Reynaldo on 31 Jan 2024
Hi Yesika, Thank you for taking the time to review your stay. We are looking forward to host your next experience. Regards,

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2024
Response from Reynaldo on 31 Jan 2024
Thank you for your kind review Steve. You're welcome to stay in the future at The Freehand Hotel.

8/10 Good

Sheshan, Las Vegas

Stayed 1 night in Jan 2024
Response from Reynaldo on 31 Jan 2024
Sheshan, thank you for taking the time to rate your stay with us.

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to Alexandra & Cesar for their lovely personalities & excellent service. My favorite cozy bohemian hidden gem in all of Miami!
Stayed 1 night in Jan 2024
Response from Reynaldo on 31 Jan 2024
Hi Georgette, We are so thrilled knowing that you had a great time with us at Freehand Hotel. We will make sure that your remarks are passed to Alexandra and Cesar. Cheers,

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Is nice good
Stayed 2 nights in Dec 2023
Response from Reynaldo on 31 Jan 2024
Hi Maria, Thank you for taking the time to review your stay with us. We would love for you to stay in the future, please do not hesitate to contact us if you wish. Regards,

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fun set up and vibe, great spot. Rooms are basic, and could use a bit TLC but overall well organized.
Stayed 2 nights in Jan 2024
Response from Reynaldo on 31 Jan 2024
Thank you so much Patricia and we are so happy knowing that you enjoyed the Freehand Hotel vibe in general. We will take your comments in consideration!