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Reviews of Beacon Hotel South Beach

3.5 out of 5
Beacon Hotel South Beach
720 Ocean Dr, Miami Beach, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 1167 out of 2358 reviews" "
Rating 8 - Good. 542 out of 2358 reviews" "
Rating 6 - Okay. 281 out of 2358 reviews" "
Rating 4 - Poor. 173 out of 2358 reviews" "
Rating 2 - Terrible. 195 out of 2358 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Nothing! Its ran by cin artists! Thieves! Scammers!
Stayed 2 nights in May 2024
Response from Beacon Management on 27 May 2024
Dear Jonathan,We sincerely apologize for any inconvenience you have encountered throughout your stay. Please feel free to reach us directly for any questions or concerns. We hope you allow us a second opportunity in the near future.

10/10 Excellent

barley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ii like the friendly staff thats always 💯 concerned about your stay and is ready to assist. The beach was right across the street providing easy access. What i didn't like maybe because it was my first memorial day weekend i had to walk two blocks to get my uber
Stayed 4 nights in May 2024
Response from Beacon Management on 26 May 2024
Dear Barley,Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the quaint unique style of this hotel and the location was in the heart of South Beach so we got to really enjoy the fun vibes of Miami.
Stayed 1 night in Apr 2024
Response from Beacon Management on 26 May 2024
Dear Kristin,Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Beacon Management on 27 May 2024
Dear Vivian,Thank you for your review and feedback. We look forward to hosting you again in the near future.

8/10 Good

Jessica

Travelled with family
Liked: Staff & service, amenities
This was a last minuet stay & it worked out. Beach was across the street. Staff was amazing. Hotel is old and in need of updates other then that it was nice. Food at the hotel was expensive way to expensive so beware of that
Stayed 6 nights in May 2024
Response from Beacon Management on 26 May 2024
Dear Jessica.Thank you for your review and feedback I will share your comments with the appropriate department as we appreciate your honest feedback. We hope to get the chance to welcome you back in the future.

8/10 Good

Taren

Travelled with partner
Liked: Staff & service, amenities
Rust on bed and light. Housekeeping didn’t clean the room thoroughly before and during the stay. Overall a good experience with location, and amenities
Stayed 2 nights in May 2024
Response from Beacon Management on 26 May 2024
Dear Taren,Thank you for your review and feedback. We are delighted to see you have enjoyed our prime locations and amenities. I will share your comments with the appropriate department as we appreciate your honest feedback. We hope to get the chance to welcome you back in the future.

2/10 Terrible

Emiliana Arely trejo

Disliked: Cleanliness, staff & service, property conditions & facilities
HORRIBLE PLACE TO STAY
Stayed 3 nights in May 2024
Response from Beacon Management on 25 May 2024
Dear EmilianaThank you for rating your experience with us. We are disappointed to see your previous stay did not go as planned. We sincerely apologize for any inconveniences you have encountered throughout your stay. We hope you allow us a second opportunity in the near future.

8/10 Good

Jason

Travelled with group
Great customer service and great location.
Stayed 3 nights in May 2024
Response from Beacon Management on 25 May 2024
Dear Jason.Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

2/10 Terrible

shant

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Never again !
Stayed 1 night in Feb 2024
Response from Beacon Management on 25 May 2024
Dear Shant,Thank you for rating your experience with us. We are disappointed to see your previous stay did not go as planned. We sincerely apologize for any inconveniences you have encountered throughout your stay. We hope you allow us second opportunity in a near future.

6/10 Okay

Conrado

Liked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Beacon Management on 25 May 2024
Dear Conrado,Thank you for taking the timeout to rate your experience with us. We sincerely apologize for any inconvenience you have encountered throughout your stay. We hope you allow us a second opportunity in the near future.

10/10 Excellent

Tomasz, CHICAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not your average Mariot or Hilton. This hotel is totally different and unique. Super friendly Staff. Chiara is super nice and very helpful person. Amazing sunrise in our oceanview room. Great breakfast selection. Amazing late night fun. Will come back every time when visiting South Beach. Thank you!
Stayed 1 night in May 2024
Response from Beacon Management on 23 May 2024
Dear Tomasz,Thank you for your review and feedback. We look forward to hosting you again soon for another memorable experience.

6/10 Okay

Hevere

Liked: Cleanliness, staff & service
None
Stayed 2 nights in May 2024
Response from Beacon Management on 23 May 2024
Dear Hevere,Thank you very much for taking the time to rate your experience with us. We hope we will better impress next time.

10/10 Excellent

Gulchehra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 1 night in May 2024
Response from Beacon Management on 23 May 2024
Dear Gulchehra,Thank you for your review and feedback. We look forward to hosting you again soon for another memorable experience.

8/10 Good

Manuel

Overpriced on expedia and they have their own $40 service fee a day for the amenities that you have to pay in full once you check in while also applying a $100 hold on the card.
Stayed 5 nights in May 2024
Response from Beacon Management on 23 May 2024
Dear Manuel,Thank you for taking the time to leave us a review. Your feedback is so valuable to us. We will go ahead and share it with the right department. We hope we will better impress next time.

10/10 Excellent

Karan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stage were very friendly and professional especially the receptionist on first day at the check in, he was very polite and friendly, thank you, Tashkor Edirim Afandi
Stayed 1 night in May 2024
Response from Beacon Management on 20 May 2024
Dear Karan,Thank you for your review and feedback, we look forward to hosting you again for another memorable experience.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot on Ocean Drive
Stayed 5 nights in May 2024
Response from Beacon Management on 19 May 2024
Dear David.Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

10/10 Excellent

gibrian

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in May 2024
Response from Beacon Management on 19 May 2024
Dear Gibrian,Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

10/10 Excellent

LeAndre

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Ok. Toilet had stains on it I left my clothes in the top drawer. Kept calling, guess I’m not getting my clothes back
Stayed 1 night in May 2024
Response from Beacon Management on 23 May 2024
Dear LeAndre.Thank you for your review and feedback, we will follow up with the right department. We look forward to hosting you again in the near future.

10/10 Excellent

Akjol

Liked: Cleanliness
Stayed 6 nights in May 2024
Response from Beacon Management on 20 May 2024
Dear Akjol,Thank you for your review and feedback, we look forward to hosting you again for another memorable experience.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Beacon Management on 19 May 2024
Dear Yvonne,Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

2/10 Terrible

Don, El Paso

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Beacon Management on 20 May 2024
Dear Don,Thank you for rating your experience with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are sorry your visit did not live up to your expectations and hope you will give us another opportunity to regain your trust.

6/10 Okay

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was good, did their best to accommodate requests.
Stayed 2 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear Fiona,Thank you for rating your experience with us. We look forward to hosting you again shortly, confident we can better impress you.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a solo trip and Beacon was a great option! Staff was great as always and always enjoy the complimentary breakfast! I also love the easy access to the beach.
Stayed 3 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear Rebecca,Thank you for your review and feedback. we look forward to hosting you again for another memorable experience.

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying at the beacon! The staff was very welcoming and Francisco was very professional.
Stayed 4 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear Dante,Thank you for your review and feedback. we look forward to hosting you again for another memorable experience.

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option right on Ocean Drive. Clean, comfortable, great service.
Stayed 1 night in May 2024
Response from Beacon Management on 16 May 2024
Dear Marcelo,Thank you for your review and feedback. we look forward to hosting you again for another memorable experience.

8/10 Good

Delia

Liked: Staff & service
Stayed 4 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear Delia,Thank you for your review and feedback. we look forward to hosting you again for another memorable experience.

4/10 Poor

Imari

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear ImariThank you for rating your experience with us. We look forward to hosting you again shortly, confident we can better impress you.

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great location and ambience
Stayed 1 night in May 2024
Response from Beacon Management on 16 May 2024
Dear Bruce,Thank you for your review and feedback. we look forward to hosting you again for another memorable experience.

10/10 Excellent

Toya, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Oscar at front desk helped us before arriving with our disabled Mom. We had early check-in. 1sr floor disability room that was beautiful and comfortable Breakfast included was yummy. Staff amazing overall a wonderful stay we will be back this summer. Thanks again
Stayed 2 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear Toya,Thank you for your review and feedback. we look forward to hosting you again for another memorable experience.

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.Staff were great we had the best room the view was zmazing
Stayed 6 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear Roger,Thank you for your review and feedback. we look forward to hosting you again for another memorable experience.

4/10 Poor

Denise

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The good: The location was amazing!!!!The front desk staff and concierge were fantastic. The restaurant staff and service were great. The bad: The rooms are small. We requested to be moved from our first room because my husband was too tall and could not stand up completely in the bathroom (6’3). The next room the ceiling in the bathroom was higher. The overhead light for the room did not work. The telephones don’t work. Our room was not swept at all during our stay (Thursday-Sunday), and the location is across the street from the beach! Definitely was not worth the price! Would not return.
Stayed 3 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear Denise,Thank you for your review and feedback. Please accept my sincerest apologies for any inconvenience you have experienced. I have forwarded your comment to the right department for review. We hope you allow us a second opportunity in the near future.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Response from Beacon Management on 16 May 2024
Dear WilliamThank you for your review and feedback. we look forward to hosting you again for another memorable experience.

6/10 Okay

Charles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A big hotel with large rooms, with small, but adequate toilet/washroom facilities. HOWEVER be wary of hidden charges. I booked through EXPEDIA, and what I paid them, was not the final charge. The hotel charges you $40 for service, per room when you book in at the counter. This should be factored in when you book. I’ll contact Expedia about this, but it should not happen. The hotel itself, provided you are not looking for a view, is ideal.
Stayed 1 night in May 2024
Response from Beacon Management on 16 May 2024
Dear Charles,Thank you for your review and feedback. Please accept my sincerest apologies for any inconvenience you have experienced. I have forwarded your comment to the right department for review. We hope you allow us a second opportunity in the near future.

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of hidden fees associated with this booking please be aware of convenience fees holds and no refunds ! The price is not worth the benefits.
Stayed 2 nights in May 2024
Response from Beacon Management on 16 May 2024
Dear James,Thank you for your review and feedback. Please accept my sincerest apologies for any inconvenience you have experienced. I have forwarded your comment to the right department for review. We hope you allow us a second opportunity in the near future.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so humid inside, the bedding felt wet.
Stayed 1 night in May 2024
Response from Beacon Management on 16 May 2024
Dear Timothy,Thank you for your review and feedback. we look forward to hosting you again for another memorable experience.

10/10 Excellent

Tim

Stayed 1 night in May 2024
Response from Beacon Management on 26 May 2024
Dear Tim.Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

10/10 Excellent

Jenny

Stayed 3 nights in May 2024
Response from Beacon Management on 26 May 2024
Dear Jenny.Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

6/10 Okay

Keonie

Travelled with group
Liked: Cleanliness, staff & service
The property has no pool!!!!! The rooms are small. Moved to new room it had smell couldn't be removed with clorox, candle or spray. Phone not work in room or internet. Staff friendly and water pressure great. Francisco housekeeping awesome the ladies not helpful. We came with group and overall we had a good time.
Stayed 3 nights in May 2024
Response from Beacon Management on 6 May 2024
Dear KeonieThank you for your review and feedback. So sorry for the issues you encountered during your stay. We would love the chance to welcome you back again as we are confident that we can better impress you.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Beacon Management on 25 May 2024
Dear Hector.Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.

8/10 Good

CHUNWU

Travelled with family and small children
Liked: Cleanliness, staff & service
Space seems too small and our room has not even a chair or desk
Stayed 4 nights in Apr 2024
Response from Beacon Management on 6 May 2024
Dear Chunwu.Thank you for your review and feedback. We look forward to hosting you again shortly.

4/10 Poor

GLENDA

Travelled with family
Disliked: Property conditions & facilities
Rooms are very out dated. Don't do the "free" breakfast! It's a buffet style & I got food poisoning. Loaction is excellent.
Stayed 1 night in Apr 2024
Response from Beacon Management on 6 May 2024
Dear Glenda.Thank you for your review and feedback. So sorry to hear about the issues you encountered during your stay. I would love to get the chance to welcome you back again for a 10-start stay.

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
I was disappointed in my overall experience. The art deco history is what attracted me to the building in the 1st place but I was not expecting amenities from the art deco era! 1. No ice machine! I wanted to make a drink and had no ice to enjoy it. That’s a big negative. 2. No microwave! I had some leftover dinner which was really good BTW and had no means of reheating it. 3. No freezer in the mini fridge. It wasn’t a deal breaker but when there are no ice machines then having a freezer would have been nice. and went to the front desk to asThe rooms had small refrigerators but no freezer inside so I
Stayed 5 nights in Apr 2024
Response from Beacon Management on 6 May 2024
Dear Caroline.Thank you for your review and feedback. As we continue to enhance our property, we will be sure to consider your review. We hope to host you again in the near future.

6/10 Okay

Earl

Travelled with group
Liked: Cleanliness, staff & service, amenities
Need microwaves & bigger rooms
Stayed 4 nights in Apr 2024
Response from Beacon Management on 6 May 2024
Dear Earl,Thank you for your review and feedback. We look forward to hosting you again shortly.

8/10 Good

Meghna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Beacon Management. on 6 May 2024
Dear Meghna,Thank you for your review and feedback. We look forward to hosting you again shortly.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Beacon Management on 23 May 2024
Dear Steve,Thank you for your review and feedback. We look forward to hosting you again soon for another memorable experience.

10/10 Excellent

Gokturk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great Italian restaurant, great breakfast and room had a wonderful view. I would love to stay here again!
Stayed 1 night in Apr 2024
Response from Beacon Management on 1 May 2024
Dear Gokturk,Thank you for your review and feedback, we look forward to hosting you again shortly.

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from Beacon Management on 1 May 2024
Dear Mona,Thank you for your review and feedback, we look forward to hosting you again shortly.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beacon Management on 6 May 2024
Dear KristinThank you for your review and feedback. We look forward to hosting you again shortly.

10/10 Excellent

Chinina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good experience at the Beacon clean, good breakfast, fine dining and great rooms.
Stayed 3 nights in Apr 2024
Response from Beacon Management on 30 Apr 2024
Dear Chinina.Thank you for your review and feedback. We look forward to hosting you again in the near future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beacon Management on 19 May 2024
Dear Patricia.Thank you for your review and feedback. We look forward to hosting you again for another memorable experience.