Outdoor pool, free pool cabanas, pool loungers

Reviews of AC Hotel by Marriott Miami Dadeland

4 out of 5
AC Hotel by Marriott Miami Dadeland
7695 N KENDALL DRIVE, Miami, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 266 out of 406 reviews" "
Rating 8 - Good. 93 out of 406 reviews" "
Rating 6 - Okay. 21 out of 406 reviews" "
Rating 4 - Poor. 10 out of 406 reviews" "
Rating 2 - Terrible. 16 out of 406 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room
Stayed 4 nights in May 2024
Response from GM on 25 May 2024
Dear Victor, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Adriana Vellojin, GM

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small, fairy new hotel, located right beside Macy’s. There are more than enough elevators, parking spaces, a beautiful pool and a busy bar. Rooms are well sized, clean, and the beds just heavenly. Staff is impressively nice. Loved staying there.
Stayed 3 nights in May 2024
Response from GM on 25 May 2024
Dear Luis, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Adriana Vellojin, GM

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool
Stayed 1 night in May 2024
Response from GM on 20 May 2024
Dear Ron, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Adriana Vellojin, GM

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looooove this hotel, very nice and clean and most importantly very beautiful starting since you put a foot in it to all over the place and staff are very friendly and welcoming thanks
Stayed 1 night in May 2024
Response from GM on 19 May 2024
Dear Diana, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you on a return trip. Best, Adriana Vellojin, GM

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from GM on 20 May 2024
Dear Leah, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Adriana Vellojin, GM

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 2 nights in May 2024
Response from GM on 15 May 2024
Dear T, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Adriana Vellojin, GM

10/10 Excellent

Karen, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible to have to wade through persons who are there for a convention. The bar area becomes crowded and congested.
Stayed 4 nights in Apr 2024
Response from GM on 11 May 2024
Dear Karen, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our cleanliness and friendly service while in town. I appreciate your comments regarding the convention, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon. Best, Adriana Vellojin, GM

10/10 Excellent

Matiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ann Marie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean easy access Great breakfast Staff was wonderful. Bathroom and bed was clean
Stayed 2 nights in Apr 2024
Response from GM on 6 May 2024
Dear Ann Marie, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Adriana Vellojin, GM

10/10 Excellent

Johnelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the modern look, the smell of the hotel and the overall location of the hotel. Stafff was amazing as well.
Stayed 3 nights in Apr 2024
Response from GM on 5 May 2024
Dear Johnelle, Thank you for taking the time to share your review. We're pleased to hear that our clean and modern hotel and friendly staff made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Adriana Vellojin, GM

8/10 Good

Eugenia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The floor of the room was very dirty
Stayed 3 nights in Apr 2024
Response from GM on 2 May 2024
Dear Eugenia, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in achieving this goal. I was sorry to hear about the lack of cleanliness on the floor of the room. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Sincerely, Adriana Vellojin, GM

10/10 Excellent

James, Palmetto Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean low key hotel at usually reasonable rates. Nice pool area, work areas and free parking. Dadeland is attached to the hotel for the shopping inclined.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Dear James, What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at AC Hotel. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Adriana Vellojin, GM

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service from the front desk to the breakfast room was excellent!
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Dear Alicia, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Adriana Vellojin, GM

10/10 Excellent

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear alexandre, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Adriana Vellojin, GM

10/10 Excellent

Elizabeth, Ketchum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice…but the wake up call didn’t happen 2 days in a row…first morning missed meetings…frustrating
Stayed 3 nights in Feb 2024
Response from GM on 24 Apr 2024
Dear Elizabeth, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall, but I apologize that your wake-up calls did not go through. Thank you for your business, and please come again for a flawless stay next time. Best, Adriana Vellojin, GM

10/10 Excellent

moriah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much nicer than expected!
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Dear moriah, We are delighted that your first stay with us was worthy of five stars! Thank you for the privilege of hosting you, and we appreciate your glowing comments about your experience. We hope you find a reason to return to Miami soon! Best, Adriana Vellojin, GM

10/10 Excellent

Brenden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from GM on 15 Apr 2024
Dear Brenden, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Adriana Vellojin, GM

10/10 Excellent

Grizchelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel, easy access to the dadeland mall..
Stayed 3 nights in Apr 2024
Response from GM on 15 Apr 2024
Dear Grizchelle, It's lovely to know you enjoyed your stay and our convenient location. Thank you for your time in sharing a review and we hope to see you again. Best, Adriana Vellojin, GM

10/10 Excellent

timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique location. Because you are really in the Mall, there is no view to speak of. But it was very clean and in good condition. We had a few drinks at the bar, very nice. Good parking as well, which is not always the case
Stayed 1 night in Apr 2024
Response from GM on 13 Apr 2024
Dear timothy, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our cleanliness, bar and convenient parking while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Adriana Vellojin, GM

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from GM on 10 Apr 2024
Dear Jose, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Adriana Vellojin, GM

10/10 Excellent

Inigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent service from friendly staff, great proximity to shopping and dining, very clean rooms.
Stayed 3 nights in Mar 2024
Response from GM on 3 Apr 2024
Dear Inigo, It is terrific to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, convenient location, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will share your kind feedback. I appreciate you taking the time to write. Best, Adriana Vellojin, GM

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from GM on 2 Apr 2024
Dear Barbara, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Adriana Vellojin, GM

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 29 Mar 2024
Thank you for your review. We look forward to hosting you again. Have a fantastic week!

8/10 Good

Stephanie, Colorado Springs

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Check in staff were not very warm. But we were very happy with our room. The floors seemed untouched by cleaners near under the end tables and we saw sticky residue on the floor that a good mopping would remove. Despite the floors it was still pretty clean.
Stayed 1 night in Mar 2024
Response from GM on 27 Mar 2024
Dear Stephanie, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel and comfortable accommodations. My apologies regarding the lack of warmth at check-in and the floor condition; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Adriana Vellojin, GM

10/10 Excellent

Leslie

Stayed 2 nights in Mar 2024

10/10 Excellent

Collette

Stayed 1 night in Mar 2024

10/10 Excellent

santiago

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great option in South Miami.
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Dear santiago, Thank you for sharing your kind review with us and other travelers. It's encouraging that you find our hotel a solid option for an excellent stay. Please visit us again upon your return to Miami! Best, Adriana Vellojin, GM

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic and very accommodating! We had a wonderful time on and off property. Everything is nearby for easy access.
Stayed 2 nights in Mar 2024
Response from GM on 26 Mar 2024
Dear Robert, We are so glad you had an incredible stay with us at the AC Hotel by Marriott Miami Dadeland! Thank you for recognizing our excellent staff and the great job they do for our guests. Please come see us again anytime you return to the area. Best, Adriana Vellojin, GM

10/10 Excellent

Gelena Uy

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff
Stayed 2 nights in Dec 2023
Response from GM on 21 Mar 2024
Dear Gelena Uy, I'm so glad you enjoyed your stay with us. It is lovely that you found our staff friendly and welcoming during your time in Miami. We hope to see you again soon! Best, Adriana Vellojin, GM

10/10 Excellent

Nancy Jacqueline Avalos

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Response from GM on 21 Mar 2024
Dear Nancy Jacqueline Avalos, That is what we like to hear! It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Adriana Vellojin, GM

10/10 Excellent

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is in a great location and adjacent to Dadeland Mall. The pool is very nice and I like the little covered family lounges. The bar snd music were also a plus. The hotel was clean and the rooms were very chic. The bed was cozy. The front desk staff were all friendly and accommodating. The hotel is walking distance to quite a few restaurants and the Metrorail. I love the free parking and the ability to park our truck with trailer in the lot. We intend to return soon!
Stayed 2 nights in Mar 2024
Response from GM on 17 Mar 2024
Dear Cynthia, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Adriana Vellojin GM

8/10 Good

Susan, Potomac

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel adjacent to shopping center.
Stayed 2 nights in Mar 2024
Response from GM on 12 Mar 2024
Dear Susan, It's wonderful to hear that you loved our location, just like many of our guests! We always strive to make sure that our hotel embodies the lively and exciting vibe of the area we are located in. We appreciate your business and are grateful for your positive review. You're always welcome here, so please come back soon! Best, Adriana Vellojin, GM

4/10 Poor

Jennifer

Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Dear Jennifer, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Adriana Vellojin, GM

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. I just wish the water pressure was stronger. The hotel is in a very good location.
Stayed 3 nights in Feb 2024
Response from GM on 3 Mar 2024
Dear Ayesha, We are delighted to know that you had a pleasant stay at our establishment. Thank you for taking the time to share your experience and suggestions for our betterment. We value your feedback and look forward to serving you again in the near future. Best, Adriana Vellojin GM

10/10 Excellent

My

Travelled with family and small children, Travelled with partner
The hotel and our room was very clean, beautiful property, the staff was very helpful, friendly, welcoming and respectful. Checking in and out was super quick and easy.
Stayed 5 nights in Feb 2024
Response from GM on 29 Feb 2024
Dear My, We're happy to hear from you! It's great to know that you enjoyed our crisp and comfortable rooms as well as our friendly, efficient associates. Please plan to visit us again the next time you travel to the area. Best, Adriana Vellojin, GM

10/10 Excellent

Brenden

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
Dear Brenden, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Adriana Vellojin, GM

6/10 Okay

Marianela

Travelled with family
Liked: Cleanliness
Its ok
It was nice, not a hotel to for long stay, beds are confortable, room clean, no closet space or drawers.
Stayed 6 nights in Feb 2024
Response from GM on 28 Feb 2024
Dear Marianela, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Adriana Vellojin, GM

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024
Response from Front Desk on 29 Mar 2024
Thank you for your review. We look forward to hosting you again. Have a fantastic week!

6/10 Okay

Houston

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Housekeeping not up to Marriott standaards
I was disappointed with my stay. I hold Marriott hotels to a higher standard than other hotels. House keeping was absolutely lousy. Asked on one occasion to have our room serviced, they never arrived. On a different occasion, I asked to have the shower gel soap replenished which I asked them to do right away and in my presence which they did but they had to put the shower rug inside the shower in order to not dirty up the bathroom. The lady placed a tag outside the room with the specific request to have the shower rug replaced which went unserviced, the note was left where the housekeeper placed it.
Stayed 7 nights in Feb 2024
Response from GM on 22 Feb 2024
Dear Houston, Thank you for taking the time to provide us with your feedback. We appreciate your patronage and your opinion matters to us. We strive to meet all of our guests' needs, but unfortunately, we fell short in your case. Your input is valuable to us, and we will use it to improve our service levels and ensure consistency. We would love to have the opportunity to make it up to you and provide you with a better experience. Once again, thank you for choosing to stay with us. Sincerely, Adriana Vellojin, GM

10/10 Excellent

Lizandra

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and staff. We will be back soon.
Stayed 1 night in Feb 2024
Response from GM on 16 Feb 2024
Dear Lizandra, I know I am biased, but I feel we have the finest staff in Miami. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Adriana Vellojin, GM

10/10 Excellent

Teddy

Stayed 1 night in Feb 2024
Response from Front Desk on 29 Mar 2024
Thank you for your review. We look forward to hosting you again. Have a fantastic week!

4/10 Poor

LIDICE FAIRLENE

Stayed 5 nights in Feb 2024
Response from GM on 13 Feb 2024
Dear LIDICE FAIRLENE, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Adriana Vellojin, GM

8/10 Good

CARISSA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Direct access to the mall, beautiful clean and modern hotel. Only downside was the reception during checkin wasn’t the most friendly and housekeeping needs to knock when they see a “do not disturb” sign on the door before they enter. But overall great hotel and convenient.-
Stayed 2 nights in Feb 2024
Response from GM on 10 Feb 2024
Dear CARISSA, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, helps guide our team, who strives to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Adriana Vellojin, GM

8/10 Good

Ana Rita

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and bathroom are relatively small! Location is great!
Stayed 5 nights in Jan 2024
Response from GM on 10 Feb 2024
Dear Ana Rita, Thank you for choosing us, and we appreciate all your feedback. We hope to host you again. Best, Adriana Vellojin, GM

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lounge area on 2nd floor is really nice but wish someone was available throughout the day when we are in and out for drinks at the nice bar they have.
Stayed 1 night in Feb 2024
Response from GM on 10 Feb 2024
Dear Joanne, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. I have noted your recommendations regarding bar service. We hope to see you again upon your return to the area. Best, Adriana Vellojin, GM

8/10 Good

Constance

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a good location.
Stayed 2 nights in Feb 2024
Response from GM on 5 Feb 2024
Dear Constance, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Adriana Vellojin, GM

10/10 Excellent

Onder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 29 Mar 2024
Thank you for your review. We look forward to hosting you again. Have a fantastic week!

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay!
I chose to stay here weekend traveling to my bff's wedding in Miami. The hotel doesn't look like much from the outside, to be honest, but it's beautifully taken care of on the inside. Comfortable bed, great pillows, everything was very clean. I had an issue turning off the shower, so maintenence came up right away to help me. Then it appeared the coffeemaker had an issue, but at the same time of the shower situation, maintenence took care of the coffeemaker. I felt like they really cared, and were very responsive. I would stay here again.
Stayed 2 nights in Jan 2024
Response from GM on 2 Feb 2024
Dear Larissa, Thank you for sharing your review and recommendation of our great hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a truly fantastic experience. I’ll be certain to pass along your compliments. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Adriana Vellojin, GM

10/10 Excellent

Raul

Stayed 2 nights in Jan 2024
Response from GM on 2 Feb 2024
Dear Raul, It was kind of you to take the time to review our AC Hotel. I’m glad you enjoyed your visit and had a flawless experience. We appreciate your choosing us and hope to host you again. Best, Adriana Vellojin, GM