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"None of the bars are staffed for the volume of people they have to take care of. The food was OK restaurants that you expected to be more off. The menu are also buffets so what’s the point of that even though other resorts that belong to the same ownership or next to each other, you’re not able to use any of the other facilities if you stay at the Santa Fe."

"Loved it!"

"The rooms were very clean, the staff everywhere were so friendly! They all worked very hard, and yet always happy and so willing to treat you like royalty! My only small complaint were the amount of birds around the outdoor tables at the buffet, I know a hard thing to control, but if dishes were left to long, the birds would swarm! I also noticed them on the servers station on the water jugs ect. But I must say, the food was excellent! We were there with our family, including a 15 and 16 year old, tuff age, but they found not any others in there age group, possibly the time of year? We were there after spring break. Overall, an amazing place, and we plan on returning!"

"This hotel is my favorite. It is near a mall, restaurant and more."

"We love staying there it’s small and quaint and very well placed"

"Great time"

"The location is fantastic, super walkable with tons of great locations in Zona Romantica to visit nearby. The staff are very friendly and helpful. The rooms are a little dated sure but my bed was comfortable and thats all that matters to me. My biggest takeaway is that if you want beachfront in the heart of Zona Romantica, the pricepoint of Playa Los Arcos can't be beat. Thoroughly enjoyed our weeklong stay."

"N"

"Everything was great! Only stayed one night but would definitely stay longer next time. Staff were all very great!"