Search Hotels with Swimming Pool in Merrimack

"We had ants in our suite - in the bathroom at first - and we brought this to the attention of the front desk. We were guaranteed a partial refund. Nobody came to clean any parts of the suite despite going back to let the front desk know the ants had now spread to the main living area. We stayed for two nights and the ants were there from the very beginning! Despite following up with the front desk multiple times, manager via phone, and hotels.com, I was NEVER issues any refunds. The 'breakfast' that is included is abysmal, as well. There were NO plates available and staff simply shrugged and walked away. The selection of items was awful, the juice machine was broken, no to go cups available for coffee, and there were multiple parties that had pets sitting in the main area and by the food stations."

"I checked in to a room and within an hour, another guest walked into my room with card access. When I addressed this with staff, they blamed the previous guest for not turning in their key when they requested a room change. I was told their policy was the guest would leave their key in the room when they leave which I find to not be appropriate since they more placed responsibility on the previous guest. There are several opportunities in which the key can be deactivated including when I actually check into the room. I felt blaming the other guest of this mistake and placing responsibility on the previous guest was unprofessional with a lack of care regarding guest safety and I strongly recommend a change in protocol."

"Everything was great and the staff were very accommodating"

"It’s average"

"It was clean, quiet and for our purposes perfect. If you are vacationing there is nothing to do, we were in for a family event in the area so it was close to everything in Tewksbury. There is a cracker barrel right there with wonderful staff. The breakfast is very good and they have coffee and tea avail day and night. Everything is well maintained."

"staff lovely and helpful"

"The room was very clean and larger than I expected. The kitchen was complete with a full refrigerator, sink, and dishes. It was quiet, and breakfast was great. I would stay here again, unquestionably."

"Thank you"

"Hi, my stay at Double Tree/Hilton Andover overall was good. The Hotel itself was was lovely, neat and clean. The spacious room was very neat and clean. I had trouble sleeping with such soft pillows, even when placing three pillows on top of each other. Also traveling with a seeing/walking impared person, it was difficult to enter the Hotel with the circular entry door. Only one person can fit in the small circular space. I couldn't help her exit this type of door. The entry door on the side, is heavy to maneuver when carrying bags and assisting an impared person. "