Skip to main content

Hotel Cupules

2.0 star property
Business travelers find the perfect balance between work and downtown exploration at this well-connected hotel near Yucatan's convention hub

Choose dates to view prices

Hotel Cupules places travelers near the Yucatan International Convention Center, perfect for business and leisure. Guests value practical amenities like free in-room WiFi for connectivity and a 24-hour front desk for assistance anytime.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

You may also like

Ad

Hotel Kocai Izamal

Izamal
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
9.8 out of 10, Exceptional, 19 reviews
The price is ₹3,802
₹4,581 total
includes taxes & fees
1 Jun - 2 Jun
Hotel Kocai Izamal
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Front of property
Hotel Mucuy
Mérida Centro
  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk
7.6 out of 10, Good, 147 reviews
The price is ₹2,315
₹3,178 total
includes taxes & fees
24 May - 25 May
Hotel Mucuy
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Cupules pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Cupules?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM.

What time is check-out at Hotel Cupules?

Checkout is at noon.

Where is Hotel Cupules located?

Located in García Ginerés, this hotel is within a 15-minute walk of Park of the Americas and Yucatan International Convention Center. Paseo de Montejo and Monument to the Fatherland are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

7.2

Good

7.2

Cleanliness

7.6

Amenities

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 25 out of 77 reviews
Rating 8 - Good. 21 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 12 out of 77 reviews

Reviews

Verified

8/10 Good

DAVID ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Irma

Disliked: Staff & service, amenities, property conditions & facilities
Hotel room was run down, bedside table was hanging off, room wall had a big splotch of cement and unpainted, closet had alot of broken cement and bathroom toilet was leaking the whole time we were there. The room smelt clean and someone was always available to attend to you. Not sure if it’s just our room, but it was really run down.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Galo

Disliked: Staff & service, property conditions & facilities
Bed was dirty, sheets had lipstick and ants, bathroom had lots of mold and signs of water leakage from upper floor, door latch unsafe, general feeling of lack of maintenance and cleaning. In general it was filthy. Fortunately I got my money back and did not stay the night but I had do look for another alternative at 10 pm after this awful experience.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-Ojo con los cobros duplicados- Reservé por Booking y antes del check-in noté un cargo en mi tarjeta. Al llegar, me dijeron que solo era una retención y no se me descontaría, así que pagué el total del hospedaje directamente en el hotel. Sin embargo, al salir, el cargo sí se hizo efectivo, y terminé pagando de más. Solicité el reembolso con todos los comprobantes, incluso por WhatsApp me confirmaron que me lo harían, pero después me dejaron en visto y nunca lo resolvieron. El cargo fue hecho por la empresa hotelera, pero se deslindaron totalmente. No escribo con coraje, solo para advertir: si notan un cobro previo, exijan que se descuente del total. Yo reservé por $430 y acabé pagando $600. Mucho cuidado con estos detalles para evitar pasar por lo mismo.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Oscar

Disliked: Cleanliness, property conditions & facilities
La ubicacion bien pero las instalaciones mal, wc tapado, lavabo sale poca agua, las puertas malas las cerraduras, paredes con humedad, publicidad engañosa, las fotis no corresponde a lo que te ofrecen.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
A la hora de dormir luego hay mucho ruido bajan y suben las escaleras muy fuerte y eso molesta
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno y recomendable

Lugar limpio y comodo
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Carolina

Liked: Cleanliness, staff & service, amenities
Lo necesario para pasar la noche
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

👍

En general estuvimo bien. Sabía que no es un hotel de la mejor calidad, pero para una noche, una sóla persona, estuvo bien.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ACCESO AL HTEL ES SOBRE UNA AVENIDA CONOCIDA DE MERIDA Y EL TRATO DEL PERSONAL ES MUY AMABLE
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

MANUEL E

Ha sido accesible la ubicación
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hospedaje desde que uso esta aplicación

Todo deteriorado, sin servicio de mantenimiento por muchos años, se nota, humedad en baño paredes de la habitación, cuarteaduras en las paredes, de verdad terrible. No debería estar en ninguna aplicación. Lo peor es que la aplicación no permite cargar las fotografías de evidencia en el rubro de "agregar foto"
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Frances

Liked: Staff & service, amenities
Muy tranquilo y cerca del centro internacional de convencionesz
Stayed 7 nights in Dec 2024
Verified

2/10 Terrible

Rosa Elena

Disliked: Cleanliness, property conditions & facilities
no pude durmió tranquila mente y al último entro un ratón Dios mío estoy asustada que no pude descansar mil descul pero yo no lo recomiendo
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Markel

Liked: Cleanliness, staff & service, property conditions & facilities
Te atienden bien.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

ROGER

Liked: Staff & service
El aire acondicionado suena mucho, había moscos y moscas en la habitación, en el baño había cabellos en la ducha. En la ducha no señala cuál es el jabón de cuerpo y cuál el shampoo.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Maria Camila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenían mi habitación . Horrible servicio
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

José Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene muy buena ubicación
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Aarón

Liked: Staff & service
Disliked: Cleanliness
Requiero facturar y nunca me envían mi factura las 2 veces que me he hospedado
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Diana

Disliked: Staff & service, property conditions & facilities
Primero, me timaron con el precio, me dieron un precio en ésta app y me terminaron cobrando más. A duras penas te dan papel para el baño y toallas. Ni un jaboncito, un shampoo, nada. Hay moteles con más cortesías. El A/C goteó sobre nuestras cosas, y le falta mantenimiento porque hacía más ruido que enfriar. Entiendo que sea una propiedad vieja pero es el colmo. El check in es nada más te doy la llave y allá está tu cuarto. El check out entregas llave y ya. Nada alrededor para comer/compras rápidas. Las camas son cómodas, eso sí. Mala experiencia en general y eso que solo lo usé para llegar y dormir. El precio es elevado para lo que ofrece/el mtto
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Ramon

Liked: Property conditions & facilities, room comfort

Buen lugartransportr cerca tranquilo y buena

Lugar amplio aunque una de las Cama incomoda Regadera oxidada Closet con residuos de construcción Huecos varios de a/c Personal parco de palabras
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

OSCAR IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena y que es muy céntrica!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

FABIOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción!!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atencion
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Maria Cristina

Liked: Staff & service, amenities
Es un hotel que tiene buena relación costo beneficio. Falta mantenimiento a las instalaciones, sin embargo para llegar a solo dormir es confortable. Ofrecen café muy rico de cortesía.
Stayed 3 nights in Feb 2024