Search Hotels Near Mercy Health Southwest Campus, Grand Rapids

"Didn't get food "

"When I schedule my stay Ipay extra for breakfast but when I went to the cafeteriaI had to pay for the food. Why I paid extra if I have to pay for it again..."

"The staff was excellent and very friendly. We had a really nice experience. The only small downside was the pool was very cold and breakfast was just OK, but I didn't expect much from a free hotel breakfast. "

"Got tub was amazing along with breakfast "

"Reserved a jetted tub room, but didn't get it, said none were avaliable. Floor in the room was not cleaned. Workout room and the pool were closed. Stayed here before and it was much better, very disappointed this time around, not sure I'd go back."

"Our first room had a sink leak; the hotel changed our room, thankfully.. but our second room had a broken bath tub that was not draining, was detached from the wall and under flooded and was flooding the floors. There was dirt on handles, and lights, our floor was wet by the window, there was smoke holes in the curtain shower, and the paint in the bathroom was seeping and pulling away and just awful looking overall. The beds were suited nicely, however the sheets smelt like they hadn’t been washed and smelt like BO…. One of the most awful places I have stayed. Would not recommend. "

"bummed that I booked a hotel with my kids in the GR area looking for a nice hotel with a pool then we showed up and the pool was being renovated. The hotel was nice overall, clean and newer, decent hot breakfast included. Noisey AC was a bit disruptive all night in the room though. "

"Breakfast was ok crowded not kept stocked "

"Pool was full of chlorine and no ventilation. Very cold water in the pool."