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"The hotel itself is great, a good location, nice restaurants, clean spacious rooms, and friendly/helpful staff. We only had two challenges, one was keeping the room at a comfortable temperature, appears it is controlled by the front desk and was either freezing or a bit warm. Our other challenge was with the conceige, Gustavo, who couldn't deliver on his commitment to provide and English tour of the Bonfonti winery. At the last minute we were told the English tour would be an additional $40 after we paid an agreed price. Qhe we pushed back he said it was all sorted but when we arrived there was no English tour. Gustavo tried to compensate with a bottle of wine, which was good, but still we felt deceived. Other than that, it was all good"

"Nice small hotel in perfect location downtown. Very friendly and helpful staff, make you feel at home. Good breakfast included. Great rates compared to other hotels in the area. Highly recommended. "