The worst place I have ever stayed. The staff were so rude I have never experienced anything so bad. This is not a five star hotel the service is less than 2 stars and it is not clean. We complained about the rude staff and on the day we were leaving they made us wait fourth minutes to get our luggage, the taxi was outside and they refused to get our luggage. In the end we had to shout to get the key back and go up with the trolley and take it ourselves. It really was bizarre how rude, unprofessional and nasty the staff were. I have stayed in several hotels I. Turkey and never had experienced anything like this.
All inclusive was a joke, the drinks are from a machine... The pool was cold and when you enter they ask you to buy a cap... In any respectable place if the rule is to have a cap they provide you with one free of charge. But not this place! & they didn't give us towels when we went to ask they were dirty! Nothing here was nice. And even the nice things were made bad by the way the staff treated us. When we arrived late at night we waited an hour for check in & were exhausted, the reception didn't even offer us a drink. It is not a five star hotel, it is not classy, or clean or neat or professional. Please avoid it at all costs and the all inclusive is not worth it at all.
The worst place I have ever stayed and I have been to over 140 hotels worldwide, some had no stars at all but fair much better than this. I've never had such a terrible experience. Ridiculous.