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Reviews of Melaleuca Lodge

3 out of 5
Melaleuca Lodge
Cnr Princess Highway & Brunt Road, Beaconsfield, VIC

Reviews

6.8
Rating 10 - Excellent. 53 out of 288 reviews" "
Rating 8 - Good. 81 out of 288 reviews" "
Rating 6 - Okay. 89 out of 288 reviews" "
Rating 4 - Poor. 38 out of 288 reviews" "
Rating 2 - Terrible. 27 out of 288 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Corey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

MERE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap accommodation so wasn't expecting much. Room & bathroom were very smelly, I know its an old place. You get what you pay for. Man at reception very friendly.
Stayed 1 night in Feb 2024

6/10 Okay

William

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property has really generous sized rooms and good parking and is back off the road and reasonably quiet. However, the property appears neglected and rooms are 'unloved'. We had to move the couch to be able to sit and watch TV. It immediately became obvious that the couch hadn't been moved and the area underneath hadn't been vacuumed for a long time. Also under the rim if the toilet bowl hadn't been cleaned for a long time and a venetian blind was falling to bits. All of this is a pity because it could be a great property. We did sleep well!
Stayed 1 night in Feb 2024

4/10 Poor

Stuart

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very dated and requires renovation. We booked two rooms, family room was ok. The other room had major cobwebs. Smoke alarm in the drawer with a hole in the ceiling where it used to be. Unpainted patched walls and graffiti in the cupboards. Would not recommend
Stayed 2 nights in Feb 2024

8/10 Good

allan

Liked: Cleanliness, staff & service
Nice close to shops staff friendly
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It’s a No
Very dirty carpets, drapes & fabrics.. butts outside in a full ashtray and smelly bins
Stayed 1 night in Jan 2024

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This motel is very run down, broken taps, dripping showers, stained carpet, ripped curtains, stains and marks everywhere, kettle didn’t work, guess you get what you pay for!
Stayed 2 nights in Jan 2024

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is in need of repair and refurbishing. Walls had holes, bathroom had cracked tiles, toilet did not flush properly, shower had no water pressure. We had a spa room but didnt want to use it as it looked unclean and very old. The bed was extremely hard and uncomfortable. We will not be staying here again and do not recommend it.
Stayed 1 night in Jan 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room in our motel
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Phil

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Duc

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Belinda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
a pleasant stay, Philip island is about penguins, which are not at hotels anyway.
Stayed 1 night in Dec 2023

4/10 Poor

Kaye

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was ok but room needed plenty of maintenance.
Stayed 1 night in Dec 2023

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhe bed was like sleeping on a rock. Supplied a small sachel of shampoo and no conditioner. No breakfast flyers or local attraction information. The show took 15min to get any hot water and had leaks from the wall around the shower head and the taps. The fan in the bathroom was noisy. The towel rail wasn't connected to the wall properly. The light over the vanity was hanging out of the wall by the wire. Will never stay there again.
Stayed 1 night in Nov 2023

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It felt very homey. Rooms are big, private.
Stayed 1 night in Oct 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
My grandson left his earbuds behind and the owner has offered to send them back. Great honest service
Stayed 1 night in Sep 2023

8/10 Good

Ramone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property needs an update. Found silverfish on the bedding
Stayed 3 nights in Sep 2023

6/10 Okay

brendan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front door loose and broken very hard to open toilet door didn’t close so was unable to lock it 1 no come to see if we needed new towels or toilettes ( was there for 10 days 9 nights )
Stayed 9 nights in Sep 2023

8/10 Good

Donna

Liked: Cleanliness
Close to highway, was abit noisy, otherwise was clean, close to shopping centres and eateries.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Liked: Staff & service
Very large room, but as an older hotel, bed and linen/ towels needed replacing. Large car parking area.
Stayed 1 night in Aug 2023

6/10 Okay

Cheryl

Liked: Staff & service
old and tired but we got what we paid for
Stayed 1 night in Sep 2023

8/10 Good

Sarah

Stayed 1 night in Aug 2023

2/10 Terrible

Nigel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting I have photos power points falling off wall one was a disgusting great colour. The Venetian blind looked like it came from a rubbish tip the microwave had rust spots on top looked old too scared to use it, the bend was cracked on a lean where you made coffee. No complimentary shampoo or conditioner only a round cake soap was on towels. The bathroom door did not close properly the bathroom door inside had been scratched by an animal maybe a dog looks old there was a hole in the door. The toilet had a brown mark on out side toilet bowl not over clean There was no coffee sugar tea milk my husband had to go to the office to get some he was given them the photos they have up are not nothing like what we had those not even a bed side lamp . MY ADVICE IS AVOID THE PLACE we paid for a disgusting place prior to strong BIG MISTAKE!!!
Stayed 2 nights in Aug 2023
Response from Reservation on 22 Aug 2023
Thank you for your comment. In fact, we are a not new motel, but we committed to provide customers a clean, tidy and warmth environment. For complimentary we provide liquid shampoo, soup, milk, coffee and tea for free, if not enough customers could let us know by anytime. We will continue to improve our service and make our customers satisfied.

2/10 Terrible

Rob

Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 5 nights in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
It did what i neede for at a reasonable price, wll go back
Stayed 1 night in Jul 2023

6/10 Okay

Lynette

Nice quiet position, bathroom needs retiling. But overall it had all we required for an overnight stay.
Stayed 1 night in Jun 2023

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023

6/10 Okay

Alan

Travelled with partner
Disliked: Staff & service
The room was clean but the facilities are very dated.
Stayed 2 nights in May 2023

6/10 Okay

Darren

The age of the property may have given a negative but the area was convenient for our visit , traffic was noisy but it was ok at night.
Stayed 4 nights in May 2023

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed 2 nights and the room was not cleaned or bed made for second night
Stayed 2 nights in May 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
There was damage in the room and no hot water in the bathroom sink. Dinning was expensive for what it was and no options for normal tastes in food. I saved money going down the road 4 minutes and getting the pizza that I wanted
Stayed 1 night in Apr 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was A1.Highly recommend. So peaceful.
Stayed 1 night in Apr 2023

10/10 Excellent

Tina-Maree

Stayed 1 night in Apr 2023

2/10 Terrible

Jacinta

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give less than 1 star I would. My mother has cancer, COPD and a cold. The fact that she was in TEARS about the quality of her room is disheartening. Rat droppings in the cupboard and floor, cobwebs everywhere and nothing wiped down. DONT GO HERE. We paid $150 for one night and this is how my sick mother got.
Stayed 1 night in Mar 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, very convenient to event attending. dining was good. only negative was proximity to traffic noise, but it is Melbourne.
Stayed 2 nights in Mar 2023

6/10 Okay

Dyson

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service
The grounds & general lay-out of the Lodge was lovely. The actual accommodation was mediocre - edge of bench was cracked, microwave was about 100 years old, and to plug it in, it had to be moved then the cord stretched across the sink to get to the power point. To use the sink, which was placed in a corner of the bench, you had to lean in at a very awkward angle. Bathroom walls scuffed; need a jolly good paint. However, the unit was spacious & had good curtaining at the front windows. The staff were friendly, & the restaurant occupying the same site was a bonus.
Stayed 5 nights in Mar 2023

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2023

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No wifi
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst looking a little jaded, rooms were quite large, reasonably clean and reception staff were quite friendly. Happy with our stay as it suited our purposes.
Stayed 1 night in Feb 2023

8/10 Good

Rhonda

It was ok
Stayed 1 night in Jan 2023

8/10 Good

Elizabeth

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Service was friendly. Room was spacious and clean. Reasonably pruced. Only negatives were, a flickering light in main room and noise from the road. In saying this, we didnt notify reception to get it sorted and its located on a busy road. So its expected to hear the passing traffic. We found it good value and will definitely book here again when we travel here the next time.
Stayed 2 nights in Jan 2023

6/10 Okay

Janine

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.

8/10 Good

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Fridge was too cold and the milk inside was frozen and our cold groceries froze too
Stayed 1 night in Jan 2023

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2022

8/10 Good

Brendan

Stayed 1 night in Oct 2022