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"Great place"

"The room was spotless, with a wonderful atmosphere and an incredible sense of history behind the property. A truly special stay."

"Room service very poor & electrical wire of hot water tank is without plug , no hand towel ,only 1 bath towel ,& lots of things missing in room , very poor service,, "

"The staff was amazing and accomodated all our needs"

"Excellent hotel in all aspects - cleanliness, staff, food, comfort, luxury. All 5 stars. "

"The stay was worse than terrible. We would have left immediately but finding a new place during Maha Kumbh was tough, we left after one night. Tent was built on sewage and garbage. The management and owner were extremely disrespectful. We have been asking for a refund for two months now, hotels.com is protecting this unethical place. Nothing was as advertised! The owner lacked basic etiquette on top of unhygienic conditions which the place was setup in. Unclean and thus full of mosquitoes, dirty bedding, sheets and quilts. No heat, as advertised. Fouls smell everywhere. When we asked to be moved to a cleaner area we were denied, owner snapped his fingers in my wife's face, laughed. Manager said if we left we'd receive a refund - still no refund! Amenities were not what was claimed in the advertisement, no hot water. I have video of the condition to give better perspective but cannot upload it I guess just photo allowed. These pictures are from after they claimed it was cleaned. They call it a bliss.. it’s a bliss for mosquitoes and sewage."