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"Great location though the hotel itself is not exceptional. Rooms are very basic. Was given wrong room key upon arrival but was readily resolved . Not a great start to enter a room where people were inside!"

"Very lovely hotel. Staff are friendly and helpful. Large room with very comfortable bedding. Breakfast buffet is wonderful with many options in a beautiful restaurant. Dinner at the Bistro was great. Truly enjoyed staying here."

"Staff super helpful and friendly. The breakfast hearty and tasty. Location very close to all the sights. "

"Very basic accommodation but quite adequate. Buffet breakfast good. Adjacent to the train station...an advantage when having to cart baggage along cobbled streets. Easy walk into the city centre."

"Lovely, quaint property, comfortable bed, great location, friendly staff. The breakfast is well worth it."

"Stayed with a couple of friends for a weekend in Bruges. Fantastic hotel in a fantastic location. Hotel doesn't offer free parking but there is underground, secure parking just 5mins from the hotel. Highly recommend and would use again."

"The lighting was apalling! Mirrors in dark corners or bad light. Had to use a torch in the restaurant to be able to read tge menu. Everything black or dark grey which gave a very uncomfortable atmosphere. Most importantly wee were not told about tge major traffic diversion!!! It took us 2 1/2 hours from Bruges to find tge hotel!!! I used to be a regular client but this experience was apalling for such an expensive and well known chain! Also not enough tea bags or milk in the room for 2 days for 2 people. Very dissatisfied!!"

"The room is beautiful. High ceilings. Extremely comfortable bed. Beautiful decor. Very old European style. Near everything. Totally walkable. I will return to this hotel."

"No worth the price, not even a coffee machine in the room. Mattress and bedding uncomfortable. Would not stay here again."