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Emerald Garden International Hotel

3.0 star property
Travelers find both relaxation at the spa and energizing activities like tennis on-site at this property, which offers practical amenities including self parking.

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The Emerald Garden International Hotel is in a lively area with convenient airport shuttles and laundry facilities. Enjoy Indonesian cuisine at two restaurants, and relax at the outdoor pool area with a separate children's pool, sun loungers, and umbrellas.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Emerald Garden International Hotel

  • Property highlights
  • You can look forward to an airport shuttle, a terrace and laundry facilities at Emerald Garden International Hotel. Treat yourself to a massage at the on-site spa. Enjoy Indonesian cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a health club.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • An outdoor tennis court, a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Tour/ticket information, luggage storage and wedding services
  • Room features
  • All 158 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and hairdryers
    • 32-inch LCD TVs with cable channels
    • Coffee/tea makers and desks

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The price is ₹4,110
₹6,658 total
includes taxes & fees
21 Jun - 22 Jun
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Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Emerald Garden International Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Emerald Garden International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emerald Garden International Hotel?

Self-parking is free at this property.

What time is check-in at Emerald Garden International Hotel?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at Emerald Garden International Hotel?

Checkout is at noon.

Does Emerald Garden International Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Emerald Garden International Hotel located?

Situated in Medan, this spa hotel is within 1 mile (2 km) of DeliPark Mall Medan and Grand City Hall. Tjong A Fie's Mansion and Plaza Medan Fair are also within 2 miles (3 km). Medan Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

8.4

Cleanliness

7.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is generally clean and good.

The stay is awesome. But the hand shower head water pressure is very low. The management should look into it. Breakfast so so.....
Verified

4/10 Poor

Shukri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kakitangan kurang mesra
Verified

6/10 Okay

THEVATHAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

improve the rooms condition and change type of foo

the food option should more especially main course and most of is chill, even myself enter restaurant by 9.30m. required much better chef of improved the chef food preparation. improve the hot water condition little hot not as per expectation.
Verified

6/10 Okay

aisyah

Liked: Cleanliness

Small Room

Reserved for executive deluxe room but iy feels like a superior standard room
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelzimmer an sich entsprechen westlichen Standards dieser Klasse, also empfehlenswert. In Indonesien muss man bei 4 Sternen schonmal vorsichtig sein. Frühstück ist eher auf indonesische Küche ausgerichtet, kaum continental breakfast. Restaurant mit Raucher und Nichtraucherbereich. Komplett rauchfreie Restaurants findet man in Indonesien aber auch kaum.
Verified

6/10 Okay

JCHOU

Liked: Cleanliness, staff & service

ただ宿泊するだけならｺｽﾄﾊﾟﾌｫｰﾏﾝｽのあるﾎﾃﾙ

改装後の為部屋の清潔感には問題ありません。朝食も価格にしては種類が豊富です。 日本人にはNHKﾜｰﾙﾄﾞしか視聴できない為少し不便なのと、夜1時ぐらいまで、ｸﾗﾌﾞの音楽が聞こえてくるのと 早朝ﾓｽｸから音が聞こえる為、音が気になる人にはｵｽｽﾒできません。
Verified

10/10 Excellent

Yunarto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay at emerald garden

It was very great room. I feels so comfort over there. And also really close to the place i make an appointment.
Verified

8/10 Good

Panyawat

Liked: Staff & service

Good and value for money

The room and bath room is quite clean , not superb as 5 stars hotel. Breakfast has not much variety. WIFI in the room and hotel area is not so strong and always weak. But overall is good, acceptable for 3-4 stars !
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay with little defect

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort