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Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

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Pool
Outdoor pool
Premium bedding, in-room safe, desk, rollaway beds
Premium bedding, in-room safe, desk, rollaway beds

Overview of Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
Map
Jalan Kapten Maulana Lubis no. 7, Medan, North Sumatra, 20112

Explore the area

  • Popular LocationSun Plaza9 min walk
  • Popular LocationSri Mariamman Temple10 min walk
  • Popular LocationMedan Mall16 min walk
  • AirportMedan (KNO-Kuala Namu Intl.)49 min drive

Room options

About this area

Medan

Located in Medan, Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified is connected to the convention centre. Rahmat International Wildlife Museum & Gallery and Museum of North Sumatra are cultural highlights, and some of the area's landmarks include Tjong A Fie's Mansion and Maimun Palace.

What's nearby

  • Sun Plaza - 9 min walk
  • Sri Mariamman Temple - 10 min walk
  • Vihara Borobudur - 14 min walk
  • Tjong A Fie's Mansion - 14 min walk
  • Medan Mall - 16 min walk

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 49 min drive

About this property

Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

4-star hotel connected to the convention centre
Take advantage of free breakfast, a round-trip airport shuttle and a coffee shop/cafe at Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified. The on-site restaurant, Restaurant Benteng, features Indian cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self-parking, plus valet parking (surcharge)
  • An area shuttle, an area shuttle and a 24-hour front desk
  • Free newspapers, concierge services and a porter/bellboy
  • Guest reviews give good marks for the overall value, pool and helpful staff
Room features
All guest rooms at Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified include perks, such as 24-hour room service and premium bedding, in addition to amenities, such as late-night fare and complimentary wireless Internet access. Guests reviews say good things about the size rooms at the property.
More amenities include:
  • LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (IDR 20000 per night)
  • Return airport shuttle (surcharge) from noon to 6:00 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • Free breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant Benteng

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone
  • Restaurant dining guide
  • Safe

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Policies

Check-in

Check-in from 2 PM - 4 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 400000 per vehicle (one way)
  • Valet parking fee: IDR 20000 per night
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Santika Premiere Dyandra Convention
Santika Premiere Dyandra Convention Medan
Santika Premiere Dyandra Hotel & Convention
Santika Premiere Dyandra Hotel & Convention Medan
Santika Premiere Dyandra Hotel Convention Medan
Santika Premiere Dyandra Hotel Convention
tika Premiere Dyandra Convent
Santika Premiere Dyandra Hotel Convention Medan
Santika Premiere Dyandra Hotel Convention Medan CHSE Certified

Frequently asked questions

Is Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at on 11 Oct 2022 start from ₹2,771.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified?

Check-in is from 2 PM - 4 PM.

What time is check-out at Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified?

Checkout is at noon.

Does Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs noon-6:00 PM on request. A fee of IDR 400000 per vehicle applies.

Where is Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified located?

Located in the heart of Medan, this hotel is within a 10-minute walk of Sun Plaza and Sri Mariamman Temple. Vihara Borobudur and Tjong A Fie's Mansion are also within 15 minutes.

Can I cancel my reservation for free at Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified and receive a full refund?

Yes, Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified offers free cancellation on select room rates, because flexibility matters! Please refer to Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 67 out of 177 reviews
5 - Excellent 38%
Rating 4 - Good. 78 out of 177 reviews
4 - Good 44%
Rating 3 - Okay. 21 out of 177 reviews
3 - Okay 12%
Rating 2 - Poor. 6 out of 177 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 177 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.2/5

Eco-friendliness

3/5 Okay

Paul Steve
Travelled with group
Liked: Staff & service
Disliked: Amenities
Staff were Friendly but the Gym need maintenance. On the other hand the menu for breakfast could include varieties for continental.
Stayed 4 nights in Jun 2022

4/5 Good

Jens
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Roms quite small and the bathroom the water battery not working 100%
Stayed 1 night in Mar 2020

4/5 Good

Wan Portiah
Stayed 6 nights in Dec 2019

5/5 Excellent

NUR RAZANAH
Stayed 2 nights in Dec 2019

1/5 Terrible

Rudy
Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was disturbed 3 times by the front desk staff who was alerted by the smoke detector , they called me at 22:00, 23:00 pm and 03:00 am , asking me if I was smoking. The calls disturbed my sleep and caused me ended up sleepless . I was badly affected by the rude calls.
Stayed 2 nights in Dec 2019

4/5 Good

Chee Wan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location.All staff polite and professional. Beautifully clean and facilities well managed.Would recommend
Stayed 2 nights in Oct 2019

5/5 Excellent

Verified traveller
Stayed 4 nights in Oct 2019

5/5 Excellent

Teng
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great at this hotel.
Good and no comments. the hotel staff are very good manner and keep it up. Great job to House Keeping.
Stayed 3 nights in Oct 2019

5/5 Excellent

Verified traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019