3 outdoor pools
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Reviews of Sanbonani Resort Hotel and Spa

4.5 out of 5
Sanbonani Resort Hotel and Spa
Stormvoel Way, Mbombela, Mpumalanga

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.6/10

Cleanliness

6.6/10

Staff & service

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jul 2023
Response from Michelle Conlon on 1 Sept 2023
Thank you for choosing our hotel - we look forward to welcoming you back to Sanbonani in the very near future.

4/10 Poor

Alejandro

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor guest care
The accommodations were very nice. Unfortunately there were daily electricity outages. The resort made no effort for guests to be cared for during outages, which happened three times a day for a minimum of 2 hours at a time. Everything is electric. Foreigners are not accustomed to these problems and are stranded in the dark with no resources. The resort needs to find a way to care for their guests during outages.
Stayed 5 nights in Jan 2023
Response from Michelle on 13 Jan 2023
Good day AlejandroThank you for taking the time to review our property. We understand that foreign guests are not accustomed to frequent power outages and apologise for the inconvenience. We hope to correct this in the near future and look forward to welcoming you back to Sanbonani in the very near future.

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Michelle on 29 Sept 2022
Thank you for taking the time to review our hotel. We look forward to welcoming you back in the very near future

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Stay
My stay was excellent overall. The only area where I think it needs a bit of focus is the restaurant/food! That really fell below my expectations.
Stayed 2 nights in Sep 2022
Response from Michelle on 5 Sept 2022
Thank you for taking the time to review our property, we are grateful for your feedback and will ensure that our restaurant exceed your expectations on your next visit.We look forward to welcoming you back to Sanbonani in the very near future.

10/10 Excellent

Lucas Silva