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"We had a great time!! Staff was excellent!! We would definitely go back there! Highly recommend!"

"Nice place."

"We had an excellent stay here. It’s quiet, the beach is stunning and clean, staff was exceptional. Shout out to Javier, Cesar, Alan, and Leo! The food was fantastic, we did go to a nearby restaurant called riviera grill that we’d highly recommend. Thanks for having us!"

"Fresh breakfast menu everyday, excellent food and all amenities were included and everything was perfect."

"Rooms were amazing with such a beautiful view…. The staff was amazing and the food was delicious!!! Definitely well worth it!!! And will come back!! "

"Very clean room and hotel well maintained."

"The staff was excellent and helpful when asking questions. They had a great atmosphere and vibe everyday I was there. I would stay there again 👍"

"We just did a week at Krystal Grand Nuevo Vallarta, and we loved it. Our group included my wife and our three kids (7-12), our friends: a couple with two kids (5-10), and my dad and his partner (both in their mid-70s). The resort layout, the food, the beach, the staff, and the price point are what will bring us back. Gold (Expedia) wristbands: My most significant takeaway after arriving was that because we booked through Expedia, we received gold wristbands, which got us (from what I can tell) the same practical benefits as Altitude members, despite that we had booked a basic family room. We got private check-in in the Altitude lounge (no lineup at front desk), 24/7 access to said lounge, and our luggage delivered/retrieved from the lobby to our rooms when we needed it. We also were able to get reservations at the a la carte restaurants for every night except the last one, which was fine with us. The staff were attentive, friendly, and had good English. Our room had a couple of minor issues that were remedied in short order. The shower drain needed to be unclogged, maintenance guy showed up in less than an hour. When we asked chairs for our ground floor patio, they were delivered quickly, as was a rollaway bed for our biggest kid. One room-related issue (which is a super minor one) was that we didn’t have a clothesline to dry wet swimsuits in the shower. In summary, we had an excellent trip at this resort, and we wish we could have stayed for longer. We will be back!"

"Rooms were great, staff was awesome and food was top notch"