Search Hotels Near Mary Immaculate Ecclesiastical Parish, Cisternino

"On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management."

"Fantastic stay! The rooms were incredible and the pool area was very luxurious. Very quiet and ideal for a few days as a break from travelling around the region. Would highly recommend "

"Absolutely stunning property the farmhouse finished to a very high standard with exceptional pool and ground areas The food is all locally sauced or grown on the grounds exceptional cakes for breakfast the evening menu is changed daily with local dishes a speciality staff are amazing nothing too much bother will definitely come back "

"This property was beautiful. Housekeeping staff was excellent! Breakfast was delicious with many options including scrambled eggs, pancakes, mixed fruits, juices, and pastries! Grazie! Will definitely stay here again! "

"We had a fabulous few days in the Prugno apartment and can’t recommend it highly enough. Everything was perfect, from the greeting at arrival where we were shown around, the beautiful apartment equipped with everything you could possibly need, and the gorgeous terrace and garden area. The situation is ideal for visiting the many sights in the area, but wonderfully quiet to return to at the end of the day and just chill. In fact it was so nice we spent one day just lazing around and making use of the also beautiful swimming pool. On top of everything else there was a lovely little welcome pack with a number of local delicacies to try. We shall be recommending to family and friends and will definitely stay again when in the area. Best place ever, well done for creating such a perfect retreat."

"Excellent service. If you want a quiet and relaxing place in the country side, this is the place. If you want to have the Italian family experience, this is the place. "

"Everything was good ,it’s isolated place do you have to organize meals . Breakfast was modest but good "

"The Trulli is beautiful. A great location and a stunning .setting. the staff were wonderful and my little.trulli bedroom was stunning. Great bed, hot showers and a pool... Bliss "