Search Hotels Near Norman Swabian Tower, Cisternino

"The staff was great and very helpful"

"Beautiful place, friendly staff, location is ok, close to Cisternina, a small and beautiful town."

"An oasis in the countryside. Beautiful property with simple but excellent quality breakfast included. Must need a car to get around to the nearby villages. Friendly, helpful staff. "

"Beautiful property. Everything was extremely clean and well kept. Gardens were breathtaking. Staff was very nice and attentive. Ideal location to visit Puglia. "

"On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management."

"The property is a beautiful villa with a beautiful garden and comfortable, well-appointed rooms. Breakfast is amazing. We also had dinner at the property, also amazing. Highly recommended! "

"The Trulli is beautiful. A great location and a stunning .setting. the staff were wonderful and my little.trulli bedroom was stunning. Great bed, hot showers and a pool... Bliss "