Premium bedding, down duvets, individually furnished, desk

Reviews of The Sapphire Comfort Hotel

3 out of 5
The Sapphire Comfort Hotel
Margao-Panaji Highway, Opp. Kadamba Bus Terminus, Margao, Goa

Reviews

6.4
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Narendra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth Rs500 per night, don’t call this a HOTEL
Terrible experience, this hotel room doesn’t even worth Rs 500 per night. Bed sheets and towels are almost turned black and they still insist to use those. Food is okay waste ( we had food outside even though it was part of the hotel booking). Overall DO NOT BOOK this hotel , instead select to stay at Bus stand.
Stayed 1 night in Dec 2021

8/10 Good

Francis

Liked: Cleanliness, room comfort
Will try visiting once more
Good overall...needs improvement as far as maintenance is concerned. Restaurant should have more options on the Menu. Best welcome and attention received from the receptionist. Good place but can be better. Close to the Bus and Taxi Stand and Railway Station which makes travel easy.
Stayed 1 night in Oct 2021
Response from The Management on 9 Nov 2021
Dear sir, Thank you so much for your positive feedback. We are happy that you had a pleasant stay with us and we will love to host you again. Yours Sincerely The Management

2/10 Terrible

Fausto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confirmed and fully paid reservation not honoured
Could not check in as the hotel claimed they had not received any booking or advance payment. Moreover, they said they have no contract with you and have not had any dealings with you.
Stayed 2 nights in Jan 2018

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money hotel around nehru stadium
Staff was very much concerned, caring and helpful... 24/7 on toes to serve ... Overall good experience
Stayed 3 nights in Oct 2017

6/10 Okay

johny, ks

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location but far away from the beach
Location good but room facilities are average Bathroom fitting are old and loose and beddings are horrible. Food is good but too expensive when compared to kerala standard. Parking is inadequate and in-charge people are useless and insensitive
Response from Vijay Yadav on 5 Jun 2016
Our sincere apologies to the experience you had to go through. We're are a new management just took over in Jan'16. The property is now renovated to offer you sheer luxury. Furthermore we've come a long way highly focusing on staff training. Our award winning restaurant is on par (Rates)with other restaurants in town. The rates in Goa is typically higher then other regions. We wait to welcome you again to experience the best at offer :)

4/10 Poor

GAURAV

Disliked: Staff & service, property conditions & facilities
I thank you for providing us an opportunity to serve you & apologies on inconvenience you had. We're now fully operational with a renovated property & a new service oriented management. We welcome you again to stay with us & feel the difference.

2/10 Terrible

Sally, New Zealand

Disliked: Staff & service, property conditions & facilities
booked and paid.....and turned away...
we booked and paid for this hotel and on arrival we were refused our booking. not good enough. the hotel is responsible for keeping its online portal up to date. no excuses. useless. don't go there. the staff are pretty useless as well, had no answers, and no manager.....they should be removed from the website.
Response from Vijay Yadav on 5 Jun 2016
We sincere apologies for the inconvenience caused to you & we understand the situation you had to go through. Now at The Sapphire Comfort Hotel we're a new management & a service oriented team with renovated property. We look forward to welcome you again whenever you're visiting Goa & it's our assurance that you'll love the hospitality at offer.

8/10 Good

Chandramohan, Pune, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, clean room, delicious food
Lovely stay at the hotel, the staff was very friendly, food was delicious and the ambiance was great. I stayed there with my wife only for a day and we enjoyed the comfort. There is live music at the time of dinner, which is simply superb.
Response from Vijay Yadav on 5 Jun 2016
We're thrilled to know that you had a comfortable stay with us. The property is now renovated & wi-fi issue has been sorted with high speed connectivity at offer. We look forward to welcome you again.

8/10 Good

Chandu, Bangalore

Liked: Cleanliness, staff & service
Good
Location is good but the morning breakfast is horrible, hotel is conjusted

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Nice Hospitality
Had a good and comfortable stay with Staff been polite and responding to the requirements as needed

8/10 Good

Ravindra, Mumbai

Liked: Staff & service, property conditions & facilities, room comfort
A good hotel to stay ...Near Colva beach...
The hotel is nice and comfortable for stay...Its near to the bus stand and Colva beach is also not far away....A gud budget hotel to stay...

8/10 Good

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nachten met veel plezier hier verbleven
Hotel zit aan een drukke weg met een busstation aan de overkant. Je schrikt even ervan, maar het gemak van vervoer maakt alles goed. Het hotel is rustig van binnen en schoon. Kamer/bed was comfortabel met waterkoker/koffie/thee en zithoek met elke dag 2 liter flessen water. ruime badkamer. Kamer werd elke dag schoongemaakt. Personeel was zo erg vriendelijk en behulpzaam. En de general manager was zo oplettend dat wij niets tekort kwamen en hielp ons met al onze vragen en wensen. Het was erg fijn om hier te verblijven. Het ontbijt was een genot, de koffie en thee waren heerlijk. Ook de mensen uit het restaurant waren super. Kom ik een volgend keer in Goa dan blijf ik zeker hier.