Breakfast, lunch, dinner served; international cuisine
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Reviews of Hotel Surya Palace

2.5 out of 5
Hotel Surya Palace
Near Durga Petrol Pump, Fatorda, Margao, Goa

Reviews

5.4
Rating 10 - Excellent. 0 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 10 out of 24 reviews" "
Rating 4 - Poor. 6 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

vivian, upstate NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad that we could not stay there
Room was filthy and there were ants and roaches all over. Manager said that is normal for a budget hotel. We tried different rooms but they all had the same problem. We had to move out with little help from them except for one staff member. Want refund.
Stayed 1 night in Dec 2017

6/10 Okay

Ram , Pune

Liked: Staff & service
Disliked: Room comfort
Cheap and Convenient.
I stayed with my wife for 4 days. The staff is just excellent, helping, pleasing and courteous. The location is good. Easy access to Madgaon market. The restaurant serves lunch and dinner only. When there is no BF, the hotel should provide kettle in every room with the tea bags, sugar and milk satchets. My stay was comfortable and would like to visit again.

6/10 Okay

Jalandhar, Hyderabad

Good, But near to colva beach
good to stay there and comfort . surya hotel staff is okay but serving and cleaniness is poor.

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel worth of budget
I stayed with family there and found it's very good hotel .close to market and station. Colva beach is also close to it. This hotel has it's own restaurant which provides quality food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall a good experience
Didn't get to spend much time, but the time we managed to spend there was good. Staff was co-operative and helped us with finding transport and stuff.

6/10 Okay

Raghunath, Bhubaneswar

Nice hotel
It was a nice hotel at a affordable price.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Ok Service
We were not satisfied with the service provided by hotel staff.Like order for food taken and order delivered 15-20 mins late,Room bed sheets not changed before we checked in.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall unpleasant stay...
1. They didn't cleaned room single time in 3 nights stay. 2. They didn't provided drinking water, 3. We didn't got bedsheet even after following from start to end. 4. Pillows were very dirty. 5. Helpdesk number was found disconnected after 11 pm everyday.

2/10 Terrible

Joaquim, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing great
It's was ok nothing great hotel but hotel.con is always nice like always

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
far away from all visiting locations in Goa
Hotel is ok. to accommodate but the facilities are worst. Nothing is provided from the hotel end and costs are high with in the hotel. Room cleanliness is not on daily basis.

6/10 Okay

Verified traveller

Disliked: Cleanliness

6/10 Okay

PK, Mumbai

Liked: Staff & service
Nice Budget Hotel
Goo, Overall Ok.

6/10 Okay

shailesh sinha, jaipur

Disliked: Cleanliness
Hotel is not so far from benolium beach
My trip was good but cab fare was very expensive for site visit and hotel was good.

4/10 Poor

jane, holland

Disliked: Cleanliness, staff & service, property conditions & facilities
women don't go
It was the room manager who made my stay impossible. First day he caressed my cheek and proposed... I was lucky my friend arrived next day. But soon he left the knoking on the door started again. I AM 70.

8/10 Good

Pravin, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically a Budget Hotel.Stay was comfortable, Rooms & Toilets were clean.Bed Linen were fresh, No Bed Bugs.Overall satisfied.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Bad service
There is no provision for bed cofee. the service is very bad.

6/10 Okay

Dhakate, Nagpur

Disliked: Cleanliness, staff & service
Service feedback
Cleanliness is not good. Room service was with delay. Internal fittings such as telephone, switches are not maintained. However, catering was good ann relevent service are good.

4/10 Poor

Keka, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities
Good Location
The 2nd floor was stinking. Once I complained action was taken.Very expensive for food in hotel. Rest was OK

6/10 Okay

Maulik, Mumbai

Disliked: Cleanliness
Not good
It was ok. Hotel is old build and looked like it was not cleaned or pest controlled for a year. Staff was greedy.... try and get me a vehicle with their cut. Security was not at par as well. The hotel is only good for the group of bachelors.... who can find thing on their own and looking to use hotel only for sleeping.

8/10 Good

P.Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
My stay in hotel was not up to mark although staff is very co-operative.Being as buget hotel, I am satisfy with their service.

6/10 Okay

Sonakshi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Pramod Puri

Disliked: Staff & service
The Hotel is Neat & Clean but Lacks in Power backup, during no power supply by the Municipality. Proper Water supply & Power supply is a must and a backbone of a Hotel, and it lacked in one of those. Lift cabin also stank of some foul smell, and mgmt did not do anything inspite of bieng told. I would rate it as a average indian hotel. w/o any stars.

8/10 Good

Jan Prochazka

Liked: Property conditions & facilities, room comfort
Fotky neodpovídají realitě. Nedostali jsme ručníky, na WC nebyl toaletní papír. Restaurace v hotelu VELICE předražená, okousek dál je lepší restaurace.