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Reviews of Bona Bona Game Lodge

4 out of 5
Bona Bona Game Lodge
N12 Treasure Route, Farm Klipspruit, Maquassi Hills, North West

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 3 out of 42 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fortecare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

RONALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memorable stay. We sat at the deck having a drink in the evening and again for breakfast watching the rhinos and other wildlife at the watering hole. Fabulous and memorable. Great food. Great accomodation. Friendly staff and Owner. Highly recommended. One of those places I don't want too many people to discover!
Stayed 1 night in Sep 2023
Response from Bona Bona Game Lodge on 24 Oct 2023
Thank you so much for your great review. We look forward to seeing you again.

8/10 Good

MP

Stayed 3 nights in Aug 2023

8/10 Good

Zeine

Stayed 1 night in Jan 2023

10/10 Excellent

Mahlala Simon

Stayed 1 night in Aug 2022

8/10 Good

Tiisetso Mofokeng

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2022

8/10 Good

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Bona Bona on 26 Jan 2022
Thank you Gideon!

10/10 Excellent

Philemon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and we will visit again.. But we were happy difficulties on the Wi-Fi.. your Wi-Fi need to be strong enough.
Stayed 2 nights in Dec 2021
Response from Bona Bona on 26 Jan 2022
Philemon Thank you for the feedback. We are in the process of expanding our wifi. Regards

10/10 Excellent

Lutendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Bona Bona on 26 Jan 2022
Thank you Lutendo!

8/10 Good

Thabang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful the outside could use a bit of triming in front of the varendar. We are in the wild but it would be nice to walk in a clear path
Stayed 1 night in Dec 2021
Response from Bona Bona on 26 Jan 2022
Thank you Thabang!

8/10 Good

Kealeboga

Stayed 1 night in Dec 2021
Response from Bona Bona on 26 Jan 2022
Thank you Kealeboga!

10/10 Excellent

Joham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at Bona Bona just to relax and get new Rua stock they never dissapoint.
Stayed 2 nights in Nov 2021
Response from Bona Bona on 1 Dec 2021
Thank you so much!

8/10 Good

Fortecare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Bona Bona on 1 Dec 2021
Thank you!

10/10 Excellent

Christo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Bona Bona on 20 Apr 2021
Thank you Christo!

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Bona Bona on 20 Apr 2021
Thank you Johan!

10/10 Excellent

Nonkululeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vecatiob
My stay was very relaxing, quiet and very comfortable. I will definitely go back for my baecation.
Stayed 4 nights in Dec 2020

6/10 Okay

B J M

Liked: Staff & service, room comfort
Disliked: Cleanliness
Although it was not up to standard it was certainly not filthy. There were dirty tiles in the bathroom and dust on the window sills. The fridge was frozen up to the extend that I could not fit an ice brick in the freezer compartment. A larger and cleaner fridge was delivered after our complaint though.
Stayed 2 nights in Nov 2020

2/10 Terrible

Matsoma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never got a chance to experience a stay at Bona Bona because of the over booking that hotels.com did. Plus I'm still waiting for my refund.
Stayed 3 nights in Oct 2020

8/10 Good

Jacoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private camp for nature lovers
Private and clean
Stayed 2 nights in Feb 2020
Response from Manager on 26 Mar 2020
Thank you for your feedback!

2/10 Terrible

Pieter, United kingdom

Travelled with partner
Disliked: Amenities, property conditions & facilities
The tv stopped working in the executive rooom after 3 hours being there. My wife had serious burns from the shower .. one minute its cold next its warm and the next moment scolding hot water. Had to request a refund as i felt that the room was not as advertised. Will not recommend the place. Was suppose to be n adventure which turned into a nightmare. Definitely not worth 4 stars
Stayed 1 night in Feb 2020
Response from Manager on 13 Feb 2020
Good day Pieter. Thank you for the feedback. We are gutted that you did not enjoy your stay with us. We checked the geyser and shower immediately after you checked out - and everything was in perfect working condition. We have rented out that room hundreds of times and no-one has mentioned this problem. Therefore we do not know what else to say - it has never happened before. We apologise if the TV stopped working - was it the DSTV or the actual TV? It was checked before you checked-in - and obviously it was working (as you mentioned). Unfortunately these things happen - as you know it can also happen in your own home. Of course we try our best to prevent this - but some things are just out of our control. And appliances break / stop working at the most inconvenient time. We also offered to move you to a different room - but you refused this. Thus preventing us from improving your experience. We would have appreciated a 2nd chance - and a bit more understanding. Regards

10/10 Excellent

Lourencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Bona Bona on 13 Jan 2020
Good day Lourencia! Thank you for the great rating! We appreciate it. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Bona Bona on 13 Nov 2019
Thank you!

10/10 Excellent

Donna

Stayed 2 nights in Sep 2019

10/10 Excellent

Lourencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stay only for one night enjoy sitting on the deck with a glass of wine the dinner was superb we will definitely stay there again
Stayed 1 night in Sep 2019

10/10 Excellent

Esmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff that goes out of their way!
Amazing experience, especially the friendliness and helpfulness of the staff.
Stayed 1 night in Jul 2019
Response from R. Ernst on 29 Jul 2019
Good day Esmarie Thank you for the feedback and your positive comments. We appreciate it and hope to see you again soon!

10/10 Excellent

Dash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
if all the double room could be offered a tv
my stay was short but very exciting due to good hospitality of the personnel and reception
Stayed 1 night in Jun 2019
Response from R. Ernst on 29 Jul 2019
Good day Thank you for the feedback. We are glad that you enjoyed your stay. We do state on the booking confirmation that the standard double rooms do not have televisions. Please next time specify if this is a priority for you. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay but there was confusion about my booking they wanted to put me in a room with two single beds despite me paying for a double room with King-size bed. They sorted it out eventually but it made the interaction with the staff awkward as they were insisting we'll have to move rooms, eventually we did not have to. But otherwise a beautiful game lodge with friendly staff, great food and stunning scenery. The predator experience was wonderful and I highly recommend it to anyone
Stayed 2 nights in Feb 2019

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Fantastic and affordable Honeymoon suite. Food at restaurant was fantastic and the predator experience was great! Enjoyed our stay and will definitely return for a weekend breakaway.
Stayed 2 nights in Sep 2018
Response from Manager on 19 Sept 2018
Good day. Thank you for this positive feedback regarding your stay! We appreciate and we hope to see you again soon!

6/10 Okay

Hennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice it is just that there. The Wi-Fi is only in the lobby as they said but the cell phone coverage is very bad I did try to connect through my hotspot in the room but you can't the signal is poor.
Stayed 1 night in Aug 2018
Response from Manager on 19 Sept 2018
Thank you Hennie for the feedback we appreciate it! We wish that you elaborated more on the lodge and your experience then we could have a better understanding of your rating (3/5). As cellphone coverage is not really something we can control. We hope to see you again soon! Regards

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Real
It was just okay. Though there is no fridge nor tv in the room
Stayed 2 nights in May 2018
Response from MJ Ernst on 13 Jul 2018
Good day Please note that it is not a requirement from the Tourism Council of South Africa to have TV's or fridges in our rooms. Regards

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bakang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sahanakhanam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Just the game drives are a little short and not that exciting, could improve on that and the place is superb
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Bad Stay
Poor service in house keeping, restuarant service was also poor. Too many employees but i have no idea what they are doing when you need them they are not useful.
Stayed 2 nights in Jul 2017

8/10 Good

Fanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bona Bona
we had a wonderful time at Bona Bona and the hospitality was of high standard especially from the waitresses and waiters .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lodge, with amazing service, views, people and much more that gives you the best experience.

10/10 Excellent

Dany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find
Price drove us to stay. Very cozy and clean lodge with amazing views. Rooms are not top but more then good. The main lodge is a heaven of tranquility, the restaurant is located adjacent and shares the views. We will go again.

8/10 Good

Shehnaaz

Liked: Staff & service, property conditions & facilities
Great stay. Food was excellent. Highlight was being left to nature with the rhino's, wilderbeest and buck for company at such close proximity. Great stay for families.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Stilvoll eingerichtete Unterkünfte. Restaurant mit Terrasse und Blick auf die Wasserstelle. Wir konnten viele Tiere beobachten. Nasshörner, Giraffen, Kudus, Anthilopen, Strauß, Warzenschweine.
Stayed 2 nights in Oct 2019