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"We had a fantastic stay at Cassendra Hotel! From the moment we arrived, the staff were incredibly welcoming and attentive. The room was perfectly clean, comfortable, and well-maintained, making it a perfect place to relax after a long day. A special mention to Dilrukshi, who truly made our stay feel like home. Her warm hospitality and genuine care made such a difference she went out of her way to make sure we were comfortable and had everything we needed. Thanks to the friendly service and peaceful atmosphere.I would definitely recommend Cassendra Hotel to anyone looking for a cozy and well-managed place to stay. I’ll happily return on my next visit to Kandy."

"I had a wonderful 4 nights at the Serindip. The staff were amazing abd special thanks to chef Ranga for his help and knowledge while I was in Kandy. Will definitely return for another stay."

"This is the ideal place to be away from the daily rut. I was away from work on vacation and made the best of my time relaxing by the pool a day at the spa, the body massage I highly recommend. The bar lounge staff were polite and courteous, don’t miss to order Bloody Mary. Room service was amazing, quick and suggested entrees. One of the managers Mr Mithun was awesome he came to rescue one night when a private party was too loud. Overall the best hotel in Kandy. Thank you for making my stay memorable. "

"everything was great staff are super friendly"

"Excellent experience. "

"Atiloua on reception always had the most beautiful smile to greet everyone. Everyone was keen to help. The food and juices offered in the restaurant was very good. Interesting and delicious options on menu. No alcohol was sold on site and we went out for cocktails nearby."

"Excellent. Clean and comfortable with magnificent views. They are building an infinite pool on the roof that should be ready in a few months. The views will be even more spectacular. Breakfast was also very good. Interesting, fresh and tasty. The staff were very attentive. I would happily come back"

"Had a truly wonderful stay at this beautiful hilly, mountain-side hotel. The setting was serene and refreshing, but what stood out most was the exceptional hospitality from every member of the staff warm, attentive, and always ready to help. The breakfast was another highlight, with a wide variety of delicious options that made every morning special. A perfect blend of comfort, scenery, and genuine care. Highly recommended. Please work on your parking though."

"Overall the hotel itself is excellent, the staff, the facilities and the food.....an excellent hotel. The only negative does not relate to the hotel itself maybe more about the city of Kandy, its very nosey and busy, we were hounded by local traders and drivers all day which compared to other parts of the country we would not have the same experienceits "