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Reviews of Microtel Inn & Suites by Wyndham Mankato

2 out of 5
Microtel Inn & Suites by Wyndham Mankato
200 Saint Andrews Dr, Mankato, MN

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 978 reviews" "
Rating 8 - Good. 379 out of 978 reviews" "
Rating 6 - Okay. 137 out of 978 reviews" "
Rating 4 - Poor. 73 out of 978 reviews" "
Rating 2 - Terrible. 39 out of 978 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Thank you
Stayed 1 night in May 2024

2/10 Terrible

Felix

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from N.P. General Manager on 19 May 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

4/10 Poor

Michael

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apparently a new facility. We had a room with two queen beds but the room was cramped for four people and two beds. Breakfast left a lot to be desired. Cereal, waffles, mini muffins, toast, or bagels, along with yogurt were the choices (coffee and juice available). My grandson had left a book he was reading behind in the room - housekeeping had thrown it away where other facilities would have hung on to it for a brief in case the owner discovered it was missing and could go back to claim it. When my wife asked someone in charge to turn on the TV in the breakfast area, the man was a little short with her. The price for the room was right but we won't be back.
Stayed 1 night in May 2024
Response from N.P. General Manager on 19 May 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Okay

Lynette

Liked: Staff & service
Stayed 1 night in May 2024
Response from N.P. General Manager on 19 May 2024
Thank you for evaluating our property. We hope to see you again soon.

6/10 Okay

Michael

Travelled with family
Disliked: Property conditions & facilities
My sheets were stained and the outside trash was overflowing to the point trash was in the way of the door
Stayed 1 night in May 2024
Response from N.P. General Manager on 19 May 2024
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expections.

10/10 Excellent

Shaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in May 2024
Response from N.P. General Manager on 19 May 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found your room clean and our staff friendly. We look forward to seeing you again soon.

2/10 Terrible

Sheri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We will not stay here again. Stains on sheets, hair in bathtub, hair on the bathroom counter, toilet seat dirty, burn marks on bathroom floor, corner of window screen torn away from window frame. The 3 Pillows were old and lumpy. I asked employee to clean toilet seat, he wiped the toilet seat then the floor and toilet seat again with same rag. The shower was not clean, dried up shampoo on shower wall. Definitely was not worth $160 for one night.
Stayed 1 night in May 2024
Response from N.P. General Manager on 19 May 2024
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expections.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms. Breakfast options are limited but tastey!
Stayed 1 night in May 2024
Response from N.P. General Manager on 19 May 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our hotel very clean, our staff friendly and our breakfast tastey. We look forward to seeing you again soon.

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Building supplies in the center of the room near the sign in desk. Seems a lot of motels ive stayed in are being renovated.
Stayed 2 nights in Apr 2024
Response from N.P. General Manager on 19 May 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from N.P. General Manager on 19 May 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The floor in the bathroom along the bottom strip was disgusting. The toilet wouldn't stop running and wouldn't flush and the bedspread on the one bed had some "stains" so who knows what that was.
Stayed 1 night in Apr 2024
Response from N.P. General Manager on 19 May 2024
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expections.

6/10 Okay

Ian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff at check in seemed sketchy and weird, there were stains in my room on the mattress and ledge pad. It also said it was a queen room and queen bed but it was a very small room and a full not a queen. So not very pleasant experience.
Stayed 1 night in Apr 2024
Response from N.P. General Manager on 19 May 2024
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expections.

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet & organized
Stayed 1 night in Mar 2024
Response from N.P. General Manager on 31 Mar 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our hotel very clean, quiet and organized. We look forward to seeing you again soon.

6/10 Okay

Shauna

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. They allow dogs but it's a $15 fee per dog per night. And a $50 deposit that you get back after you're checked out. The breakfast was ok.
Stayed 1 night in Mar 2024
Response from N.P. General Manager on 13 Mar 2024
Thank you for evaluating our property. We are glad to hear you found our property very clean. We look forward to seeing you again soon.

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nothing but a good experience!
Stayed 1 night in Mar 2024
Response from N.P. General Manager on 13 Mar 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy your experience was good. We look forward to seeing you again soon.

6/10 Okay

Dakota

Liked: Cleanliness, staff & service
It’s.. alright. You get what you pay for.
Stayed 1 night in Mar 2024
Response from N.P. General Manager on 13 Mar 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Feb 2024
Response from N.P. General Manager on 13 Mar 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property very clean and quiet. We look forward to seeing you again soon.

6/10 Okay

Jeremy

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from N.P. General Manager on 13 Mar 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls were paper thin so i could hear everything. Some people were outside my window and they were very loud. I called the front desk but no one answered.
Stayed 1 night in Feb 2024
Response from N.P. General Manager on 14 Mar 2024
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Cindi

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from N.P. General Manager on 13 Mar 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon

10/10 Excellent

Kacie

Stayed 3 nights in Feb 2024
Response from N.P. General Manager on 13 Mar 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Candie

Disliked: Room comfort
Stayed 1 night in Feb 2024
Response from N.P. General Manager on 13 Mar 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did some weird pending charges on our CC and added a $50.00 charge for damages. It has not been credited back to account yet.
Stayed 1 night in Feb 2024
Response from N.P. General Manager on 8 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Pending charges generally take five to seven business days to go back onto a guest's credit card depending on the guest's bank policy. We look forward to seeing you again soon.

10/10 Excellent

Michelle, Mountain Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet hotel. Close enough to the mall to drive there and yet a quiet plsce for sleeping. Staff is very friendly and accommodating. Will definitely stay again
Stayed 1 night in Jan 2024
Response from N.L. General Manager on 8 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very comfortable and great location.
Stayed 1 night in Jan 2024
Response from N.L. General Manager on 8 Feb 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, friendly staff. Hotel could use some updating but for the price it was a good night's sleep.
Stayed 1 night in Jan 2024
Response from N.P. General Manager on 8 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Lester

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money.
Stayed 2 nights in Jan 2024
Response from N.P. General Manager on 8 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from N.P. General Manager on 8 Feb 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Lisa

Stayed 1 night in Jan 2024
Response from N.P. General Manager on 21 Jan 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hair and dirt on bedsheets, obviously hasn’t been cleaned. Didn’t dare try and examine the rest of the room. Front desk attendant asleep at 4 when I came down to have my card magnitized when it wasn’t working, as evidenced by snoring so loud you could hear it from the elevator. Extremely poor experience.
Stayed 2 nights in Jan 2024
Response from N.P. General Manager on 21 Jan 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Okay

Lois

Travelled with partner
Liked: Cleanliness
It was very noisy. We could hear ordinary conversation from the family next door. It needs better insulation between rooms.
Stayed 1 night in Dec 2023
Response from N.P. General Manager on 21 Jan 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 Terrible

greg

Disliked: Staff & service, amenities, property conditions & facilities
When I have a Do not Disturb sign on my door thats what it means. While I was gone somebody came into my room. They replaced towels. They should not even be knocking on the door let alone entering. Also refrigerators did not work, alarm clock was so bad it was unpluged.
Stayed 2 nights in Dec 2023
Response from N.P. General Manager on 21 Jan 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from N.P. General Manager on 29 Dec 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Tammy

Stayed 1 night in Dec 2023
Response from N.P. General Manager on 29 Dec 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

aliya

Liked: Cleanliness
Disliked: Staff & service
charged twice
Stayed 1 night in Dec 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for evaluating our property. We can only guess you are seeing a preauthorization that automatically drops off. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and exceptional staff!
Stayed 1 night in Dec 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry about the drain. We will address it. We look forward to seeing you again soon.

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to stores
Stayed 1 night in Nov 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Chad

Stayed 1 night in Sep 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts were nice and friendly. Room was small, but it was very clean and nicely priced. . The problem I had is the very strong smell of cury or uunsi (not 100% sure what it is called) when I walked in the front door. This smell is not pleasant to me and has gave me head aches. Then when I got to the room the smell was in there to but not as bad. I opened window to air out room and it did get better. If the smell was not a problem for me, I would have gave it a much better review.
Stayed 2 nights in Nov 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Claire

Liked: Cleanliness
Disliked: Staff & service
Clean for the price.
Stayed 1 night in Nov 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Kerri, Franklin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff were pleasant, but unfortunately, that was the only positive aspect of our experience at the property. The room itself was quite average and left much to be desired. We had to request additional towels as there were not enough provided for the number of people in our party. Furthermore, both the towels and sheets were discolored and stained, which was quite off-putting. The room had an unpleasant odor, and to make matters worse, the toilet was leaking, causing water to spread all over the floor. Despite notifying the staff about the issue, they took no action to resolve it, so we resorted to wrapping a towel around the base ourselves. Even when the towels were changed the next morning, they were left on the floor around the toilet, and once again, there were not enough provided. Additionally, the shower had mold accumulating in the corners, which was quite unsanitary. The state of the room was so disappointing that we didn't even bother with breakfast at the property, even though it was supposed to be offered, as we couldn't fathom eating there. Given the chance, we would have definitely sought accommodations elsewhere. As a result of this experience, we have decided to never stay at another Wyndham Microtel again.
Stayed 2 nights in Oct 2023
Response from N.P. General Manager on 20 Dec 2023
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Marc

Travelled with group
Stayed 1 night in Oct 2023
Response from N.P. General Manager on 1 Nov 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Toby

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Walls are paper thin & can hear everything from other rooms. Killed about 10 bugs in the bathroom and a ladybug on the wall above the bed. First non-smoking room they gave us stunk like smoke so they had to move us to another room. Sheets had blood stains on them and weren't white but beige.
Stayed 2 nights in Oct 2023
Response from N.P. General Manager on 1 Nov 2023
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Okay

Lynette

Travelled with partner
Liked: Staff & service, property conditions & facilities
😃
Stayed 1 night in Oct 2023
Response from N.P. General Manager on 1 Nov 2023
Thank you for evaluating our property. We look firward to seeing you again soon.

4/10 Poor

Gretchen

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was clean. I didnt like that when we got to our room, and checked our beds the sheets appeared to be used not clean. The bathtub was dirty. The toilet paper roll was crumpled. When i reported this to front desk staff, all he said was they change sheets everyday. But he did give me new sheets that i had to put on the bed. I feel for the price of the room at $102 this is not okay.
Stayed 1 night in Oct 2023
Response from N.P. General Manager on 1 Nov 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from N.P. General Manager on 1 Nov 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Julie, Watertown

Business traveller
Liked: Cleanliness, staff & service
Nice and helpful staff, fixtures and furniture a little worn. Small TVs, but a lot of channels. Good for short stay.
Stayed 1 night in Oct 2023
Response from N.P. General Manager on 1 Nov 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After flying a red eye and arriving into MN at 5:45am, i went to check in at 4pm. All I wanted to do was take a shower. There was a big crack in the bottom of the tub which wouldve allowed the water to go all enderneath the tub. They couldnt give me another room until the next day at 3pm. I was alone but they upgraded me to a suite. I was alone and the suite waa no upgrade. When i checked out i said I should not have to pay full price for the 1st night stay. I was told since i was upgraded they considered that making us even. That was awful and i will be contesting the charges with American Express and now I dont want to pay for any of the 3 nights
Stayed 3 nights in Oct 2023
Response from N.P. General Manager on 1 Nov 2023
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. No one restricted you on showering as the crack was superficial and the support base under the tub would have stopped any water seepage. We are sorry for any inconvenience. Most guests love our suite, and your upgrade to a suite at no extra cost was meant to provide you the extra comfort. We hope you will give us another opportunity to better serve you in the future.