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Reviews of Hotel Benidorm

3 out of 5
Hotel Benidorm
Calle 44 No. 20-20, Manizales, Caldas

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 87 reviews" "
Rating 8 - Good. 36 out of 87 reviews" "
Rating 6 - Okay. 10 out of 87 reviews" "
Rating 4 - Poor. 1 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good/ a ceiling fan will help.
Everything was excellent , very helpful people working there , and a very clean hotel, there's only one thing i don't understand about the hotels in Manizales colombia, Why don't they have Air conditioning?. I understand the weather outside is nice, but theres no air flowing in the rooms, a ceiling fan or something will help...
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place and ready to help staff, thank U very much
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything. It's a good place to stay and the location is excellent.
Stayed 4 nights in Jun 2019

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Steven J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The staff were very helpful with all my needs made sure I was well taken care of from the Resturant staff to house keeping and the front desk

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern Hotel
It was fine. Almost new building, typical business hotel. Take care though - the Restaurant (and bar) closes earlier than you might expect

8/10 Good

Juleo, Monterrey Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in Manizales
Had a great time in hotel. It is a brand new hotel with excelent facility conditions. The thing with them is that space is very reduced for what we are usted for a hotel room. It is very important to have a reservation to avoid unpleasant "No vacancies". For sure I will bak next time in Manizales.

8/10 Good

Jeffrey, Orlando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Visit to Manizales
I am a value customer and the Benidorm hotel is a good value. The shower had plenty of hot water. Yes, the bathroom is small, but not a very big deal to me. There was no air conditioning in the room, but I bring along a table fan ... because many value hotels don't have air conditioning. To walk to the main street, or to the nearest shopping mall, you must walk up a very big hill.... 2 options .... walk up a very large staircase or walk past an area where a number of homeless people live. If you are alone, it is better to take a taxi from the hotel - they are very inexpensive. I don't think that the hotel staff spoke english. But I had a translator (person) with me.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities and service. Really good for the price. This was my second time there and I will surely use this hotel again.

8/10 Good

Lolin, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the price paid
The hotel was in a good location, and had excellent service. We found a plumbing defect, and they changed us to a better room with more view. The hotel is very modern, and nice. The only thing was that the floor was not swept daily. If you like a modern hotel with elevators, and friendly service this is the one.

10/10 Excellent

will, paris france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hôtel in manizales, good staff, near to los nevados parc

6/10 Okay

James, London UK

Liked: Cleanliness, staff & service
Slightly isolated, but reasonable for the price
I stayed here for a couple of nights. The room is fairly simple but clean and reasonably spacious. The hotel is circular, which means all the rooms radiate off a central open space on different levels, rather like a panopticon - which is rather disconcerting, and I was worried whether it would be noisy - but this didn't seem to be the case. There's a restaurant attached which does simple but decent food, and the breakfast is okay too: a standard Colombian one. The location is rather remote from anywhere I wanted to be, so I had to get taxis everywhere, but these are cheap and arrive quickly. The front desk don't speak English, which did cause some difficulties when I was trying to book excursions etc - but they are incredibly keen to please, and with a bit of help from google translate we sorted everything out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manizales
Nice hotel, great staff, semi close to things.

8/10 Good

HK7DMU, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price but ...
The hotel building is very attractive; it's like a 10-storey cylinder. Reception and public areas are "odd looking" (perhaps because of the cylindrical structure). Rooms are large and clean. Bathroom is VERY small. Minifridge contents and WiFi are FREE! Restaurant (coffeee shop, rather) sucks; furniture and menu needs an uplift. Otherwise, it's a good new nice hotel for the price. The reception girls were very kind as most people in Manizales.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, safe and clean
In essence, my girlfriends as I spent 4 days at this wonderful hotel. The staff were VERY helpful. One staff was fluent in English which was very useful. Even the staff that doesn't speak good English, used Google Translate to communicate. The breakfast was included (nothing to brad about - but good fresh fruit was refreshing in the AM). The location is not really close to the restaurants and bars in town, but it only a $3.00USD cab ride away. Overall we would recommend this place.

10/10 Excellent

Tom, Mississippi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business and Personal Travel Hotel
This was my second time to stay at the Benidorm Hotel in Manizales. This is a great hotel, clean, and experienced staff. The service and concern of all employees makes this hotel the best in Manizales. The location is excellent and keen attention to detail and service is most welcomed!

2/10 Terrible

Daniel

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020

4/10 Poor

jesus david

Liked: Cleanliness, staff & service, property conditions & facilities
especificar cuando no hay cobro de impuestos
me dieron una tarifa a pagar por la página, pero no decía que era sin cargos. Cuando llegué a realziar check in, me apareció un cobro más alto. Deben especificar cuando no se hace cobro de impuestos.
Stayed 1 night in Feb 2020

10/10 Excellent

María Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien acogedor muy buen lugar
Stayed 1 night in Jan 2020

10/10 Excellent

Ingryd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Recomendado como un 3 Estrellas!!
Personal muy formal, atentos y acomedidos en la recepcion y en el restaurante. Habitaciones limpias y comodas. Lo unico que le falta es tener un Ventilador o Aire Acondicionado. O cierras las dobles ventanas para evitar la bulla y mueres del Calor sin Aire, o duermes con bulla y que Entre el aire.. De resto muy central, organizado y excelente personal de trabajo. Muchas Gracias :)
Stayed 1 night in Jan 2020

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola el hotel super bueno , la gente siper chevere
Stayed 1 night in Jan 2020

10/10 Excellent

Elkin A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia agradable
Excelente servicio y amabilidad.
Stayed 1 night in Jan 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2019

6/10 Okay

Eunice

Liked: Cleanliness
La ubicación no es cómoda, el sector en el que está ubicado el hotel no es muy amigable para caminar. El servicio del hotel es bueno pero muy básico.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Gustavo R, Panama

Le falta detalles a la hora de hacer el servicio
Fue regular debido a q le fallo en ocasiones la colocación de toallas
Stayed 5 nights in Aug 2018

10/10 Excellent

MARIANA JOSEFINA

Liked: Cleanliness, staff & service, room comfort
Buena ubicación. El personal muy amable. Buena lim
Stayed 5 nights in Jul 2018

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sympa et calme
Excellent hôtel, petit déjeuner moyen sauf le jour où il y a eu un groupe:là, ils ont été dépassés. Pas loin du centre mais pas bien facile pour y aller. Navette gratuite Aéroport sur réservation.
Stayed 4 nights in Jun 2018

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

jaime

Liked: Cleanliness
en realidad tienen menos de lo que ofertan
ES un hotel modermo y confortable, aseado y comodo. Sin embargo, en su presentación dice que tiene restaurante y parqueadero pero en realidad no tiene ni lo uno ni lo otro. El parqueadero esta ubicado en un edificio independiente que no tiene un solo empleado y que cierran de noche con llave, de tal forma que usted entra al parqueadero y queda preso. No hay forma de salir de alli, porque esta sellado e incomunicado. Es lo mas ridiculo que he visto. Lo empleados son conscientes de la estupidez del sistema pero no hacen nada por ayudar a los huespedes y se limitan a decirle a uno que ellos detestan mas que uno el método y que lo mejor es que uno se queje. El restaurante en realidad tiene un solo menu fijo al almuerzo y de desayuno y no tiene servicio a la carta ni a la habitación. Es decir, en realidad es menos de lo que ofrece y no se si lo que tiene le alcanza para la cantidad estrellas que ostentan,
Stayed 1 night in Mar 2018

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manizales congreso
Buen, cerca y cómodo!
Stayed 1 night in Oct 2017

8/10 Good

Ferran, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien ubicado con fácil acceso al centro
Habitaciones cómodas pero con exceso de temperatura
Stayed 3 nights in Oct 2017

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
muy buena experiencia. Es totalmente recomendable, el personal siempre atento y amable.
Stayed 4 nights in Oct 2017

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Cómo siempre una excelente atención
Stayed 1 night in Jun 2017

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable y cómodo
Fué muy buena la experiencia. El personal muy amable, la habitación excelente. Sólo una sugerencia: cómo soy persona mayor y con limitación de movilidad, tuve dificultades por falta de manijas de seguridad en el baño. Sin embargo, a mi regreso a mi amada Manizales, estoy segura, me hospedaré en el hotel Benidorm. Muchas gracias.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio al cliente es lo mejor
Nuestras estancia fue muy cómoda el servicio al cliente fue excepcional ya que tuvimos varias visitas durante nuestra estancia y servicio de comida. El staff del hotel nos ayudo a pedir taxis seguros cada vez y nos dejaron bebidas en el refrigerador. Gracias por todo!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SANDRA ELIZABETH

Liked: Cleanliness
Disliked: Staff & service
No cuentan con parqueadero cubierto, me toco dejar el carro en la calle, la prioridad es para los vehículos del hotel.

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel moderno, bien ubicado, con bonita vista y amplias habitaciones. Cuenta con un pequeño estacionamiento sin cargo adicional.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gabriel, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel, lastima el horario de Check Out
Muy buen hotel, moderno, cómodo con muchos detalles, buen servicio. El único problema que tuve es que el Check Out es a las 12m, demasiado temprano y descuadra mi horario de trabajo, no fue posible que me autorizaran el Check Out a las 14 horas, razón por la cual, aunque el hotel es perfecto y muy cerca para mis viajes de trabajo, me veo obligado a no volver a requerir sus servicios.

10/10 Excellent

Edison, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente

10/10 Excellent

Edison, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel moderno

10/10 Excellent

Johana, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, y un buen servicio.
A mi esposo y a mi nos pareció un excelente hotel, servicio muy bueno, instalaciones muy limpias, le falta mas parqueaderos.

10/10 Excellent

Martha, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupendo
Realmente deliciosa la estancia en el hotel, una atención formidable, habitaciones cómodas y muy calidas