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Reviews of ibis budget Manchester Airport

3 out of 5
ibis budget Manchester Airport
3 PALMA AVENUE, RINGWAY, Manchester, England

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 891 reviews" "
Rating 8 - Good. 273 out of 891 reviews" "
Rating 6 - Okay. 101 out of 891 reviews" "
Rating 4 - Poor. 50 out of 891 reviews" "
Rating 2 - Terrible. 30 out of 891 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An adequate stay at a good price and convenient location when flying out of Manchester.
Stayed 1 night in May 2024

10/10 Excellent

Reza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality
Stayed 1 night in May 2024

6/10 Okay

Sunil

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to the Airport, if your looking for budget accommodation for a night or two, this is perfect. Rooms are small but comfortable, our room had air conditioning and good sound proofing. Couldn't hear planes or traffic and slept well. Breakfast could have had a little more variety but was sufficient. good for transport links from the Airport into central and surrounding areas of Manchester.
Stayed 2 nights in May 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport stop over was compact for 2 people but did the job
Stayed 1 night in May 2024
Response from Austin. on 19 May 2024
Dear Mark, we are pleased to hear that our compact room served its purpose for your airport stopover. Thank you for choosing ibis budget Manchester Airport. We hope to welcome you back soon. Warm regards, ibis budget Manchester Airport.

8/10 Good

Sagardweep

Liked: Cleanliness, staff & service, property conditions & facilities
Good and comfortable stay if you want to stay near the airport
Stayed 1 night in May 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient, no frills place to sleep and shower. Very clean. Only problem was that on this occasion the air-conditioning/ ventilation didn't work properly with the thermostat showing an error. I was too tired to get it addressed so just slept in a too warm room.
Stayed 1 night in May 2024
Response from Dan - Hotel Manager on 17 May 2024
Thank you for taking the time to provide your feedback. We're glad to hear that you found our hotel convenient and very clean. We apologize for the issue you experienced with the air-conditioning/ventilation system and the thermostat error. We understand how important a comfortable room temperature is for a good night's rest, and we regret that this impacted your stay.Please know that we take such issues seriously and have addressed this with our maintenance team to ensure it is fixed promptly. Should you experience any issues in the future, please don't hesitate to contact our front desk, as our team is always ready to assist you.We hope to have the opportunity to welcome you back and provide you with a more comfortable stay. If you have any further concerns or need assistance, please feel free to reach out. Thank you again for your feedback.

6/10 Okay

HW

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Had a standard twin bed but was very small until the 2 twin beds were actually positioned next to each other. This is almost no different from a double bed. Very limited breakfast choices also.
Stayed 2 nights in May 2024
Response from Ibis Team on 16 May 2024
Thank you for sharing your feedback with us. We apologize if the size of the twin beds did not meet your expectations. We strive to provide comfortable accommodations for all our guests, and we regret if we fell short in this aspect. Your comments regarding the breakfast choices are duly noted, and we will certainly take them into consideration as we continually strive to improve our offerings. If there is anything else we can do to enhance your experience, please feel free to let us know. We appreciate your valuable feedback.

8/10 Good

Ms

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was really nice the food was good i dont have any complain,I can give you a feedback the boys at reception were very polite my bit disappointment was a lack of helping with languages even though i was on crutches it would be so good if i had assistance with doors and a lift
Stayed 1 night in May 2024
Response from Ibis Team on 16 May 2024
Thank you for your positive feedback and for highlighting areas where we can improve. We're glad to hear that you enjoyed your stay overall and found our hotel and food to your liking. However, we apologize for any inconvenience you experienced due to a lack of assistance with languages and mobility issues. We take your comments seriously and will work to ensure that our staff provides better assistance in the future, including help with doors and access to the lift. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. If you have any further suggestions or concerns, please don't hesitate to let us know. We hope to welcome you back for an even better experience in the future.

10/10 Excellent

Anna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Really good budget hotel. Room was small but for the price it was a great deal. The hotel is brand new, everything is clean and in good condition. Very well located.
Stayed 1 night in May 2024
Response from Ibis Team on 16 May 2024
Thank you for giving your stay a great score, we do hope you stay again on your next travels.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent .
Stayed 1 night in May 2024
Response from Ibis Team on 16 May 2024
Thank you for giving your stay a great score, we do hope you stay again on your next travels.

4/10 Poor

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are VERY small. I understand this is a budget option, but at a hotel you want space to open your suitcase at the minium. The hotel is new and clean, but I would not stay there again as it's a small price difference for what you can get at the next level
Stayed 1 night in May 2024
Response from Dan - Hotel Manager on 16 May 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be new and clean. We apologize for any inconvenience caused by the size of the rooms. Your comments are valuable to us, and we will take them into consideration as we continue to improve our services. We understand that space is important for our guests, and we appreciate your understanding of our budget option. If you ever decide to give us another chance in the future, we would be grateful for the opportunity to provide you with a more enjoyable stay.

10/10 Excellent

Jayne

Liked: Cleanliness, amenities
Great stay
Stayed 1 night in May 2024
Response from Ibis Team on 16 May 2024
Thank you for giving your stay a great score, we do hope you stay again on your next travels.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable budget hotel, easy walk to both Terminals 1 and 2. Clean, modern, friendly staff. Rooms small but comfortable.
Stayed 1 night in Apr 2024
Response from Ibis Team on 16 May 2024
Thank you for giving your stay a great score, we do hope you stay again on your next travels.

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just walking distance from the airport which is very convenient.
Stayed 1 night in May 2024
Response from Ibis Team on 16 May 2024
Thank you for giving your stay a great score, we do hope you stay again on your next travels.

10/10 Excellent

Lukas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you have an early morning flight or you want to just get off the plane and straight to a hotel. Walkable from every terminal. About 10-15 min walk from Terminal 3 through the covered walkways.
Stayed 1 night in Apr 2024
Response from Ibis Team on 16 May 2024
Thank you for giving your stay a great score, we do hope you stay again on your next travels.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ibis Team on 8 May 2024
Thank you for the great score, we hope you visit again soon.

8/10 Good

Maryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pleasant exactly what we were after before our morning flight.
Stayed 1 night in Apr 2024
Response from Ibis Team on 16 May 2024
Thank you for giving your stay a great score, we do hope you stay again on your next travels.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception were lovely, very helpful, efficient and friendly.
Stayed 1 night in Apr 2024
Response from Austin on 3 May 2024
Dear Anita, we are delighted to hear about your positive experience with our reception staff. Providing helpful and friendly service is a top priority for us. We appreciate your kind words and look forward to welcoming you back soon. Best regards, ibis budget Manchester Airport.

6/10 Okay

Kate

Travelled with partner
Disliked: Property conditions & facilities
Lift was broken. Staff not very helpful. Lots of people making noise throughout the night on 5th floor
Stayed 1 night in May 2024
Response from Ibis Team on 8 May 2024
We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future. If you choose to stay with us again, we will strive to provide you with a much-improved experience. Thank you for bringing these matters to our attention.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel, what you get is fantstic value. Everything you need, nice comfortable bed and a good clean shower. It was very modern and clean, and right next to the airport and train station. Perfect for what I needed.
Stayed 1 night in Apr 2024
Response from Dan - Hotel Manager on 8 May 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be fantastic value and that you enjoyed the comfort of our beds and the cleanliness of our facilities. We're delighted that our convenient location near the airport and train station met your needs perfectly. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay. Safe travels!

10/10 Excellent

Sharon

It’s exactly what is needed for a nights sleep which is what I got comfortable quiet and quick
Stayed 1 night in Apr 2024
Response from Ibis Team on 8 May 2024
Thank you for the great score, we hope you visit again soon.

2/10 Terrible

Matthew

Travelled with partner
Liked: Amenities
The sheet on the bed had hairs on it , the bed was really uncomfortable. The room was hot so turned the heating down and fan up and nothing worked . We will not be returning
Stayed 1 night in Apr 2024
Response from Dan - Hotel Manager on 29 Apr 2024
We're truly sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for the issues you encountered with cleanliness and comfort. This does not reflect the high standards we strive to maintain. We understand the importance of a comfortable and relaxing stay, and we regret that we fell short of meeting your expectations in this regard.Your feedback is invaluable to us, and we assure you that we will address these concerns with our housekeeping and maintenance teams to ensure that similar issues do not occur in the future. We are committed to providing all of our guests with a pleasant and comfortable stay, and we regret that we did not succeed in your case.We understand your decision not to return, but we would appreciate the opportunity to make things right if you reconsider. Please feel free to reach out to us directly if you would like to discuss your experience further or if there is anything we can do to regain your trust. Your satisfaction is important to us, and we hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable hotel to stay at near the airport. It is nice that they do sell hot food in the dining area as well. Only issue is that it is quite a walk to the hotel from the airport so if you are not able-bodied or have a lot of luggage it can be a bit of a struggle.
Stayed 1 night in Apr 2024
Response from Ibis Budget on 20 Apr 2024
Dear Samantha, thank you for choosing to stay with us at Ibis Budget Manchester Airport. We hope you'll be back to stay with us again.

10/10 Excellent

Chloe

Stayed 1 night in Feb 2024
Response from Ibis Team on 16 May 2024
Thank you for giving your stay a great score, we do hope you stay again on your next travels.

10/10 Excellent

Anita Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and practical. Staff on reception were exceptionally helpful.
Stayed 1 night in Apr 2024
Response from Ibis Budget on 20 Apr 2024
Dear Anita, thank you for choosing to stay with us at Ibis Budget Manchester Airport. We're glad you enjoyed your stay.

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024
Response from Ibis Team on 8 May 2024
Thank you for the great score, we hope you visit again soon.

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ibis Team on 24 Apr 2024
Thank you for choosing to stay with us and for your wonderful review! We look forward to welcoming you back on your next journey.

8/10 Good

Masayuki

a
Stayed 2 nights in Apr 2024
Response from Ibis Team on 24 Apr 2024
Thank you for choosing to stay with us and for your wonderful review! We look forward to welcoming you back on your next journey.

4/10 Poor

Imogen

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Found blood on the pillow case upon arrival
Stayed 1 night in Apr 2024
Response from Dan - Hotel Manager on 24 Apr 2024
I'm sorry to hear about your experience upon arrival. Please accept our sincerest apologies for the inconvenience and concern caused by finding blood on the pillowcase. This is certainly not up to our standards of cleanliness, and we take such matters very seriously.We have immediately addressed this issue with our housekeeping team to ensure that our cleaning procedures are rigorously followed. Your feedback is valuable to us, and we appreciate you bringing this to our attention so we can rectify it promptly.Please contact our front desk at your earliest convenience so we can address this matter personally and ensure your next stay is comfortable and satisfactory. We are committed to providing a clean and pleasant environment for all our guests. Thank you for bringing this to our attention.

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ibis Team on 24 Apr 2024
Thank you for choosing to stay with us and for your wonderful review! We look forward to welcoming you back on your next journey.

8/10 Good

Rhoda

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Ibis Team on 24 Apr 2024
Thank you for choosing to stay with us and for your wonderful review! We look forward to welcoming you back on your next journey.

8/10 Good

Lynzi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, only downside was the breakfast, it was very basic and the food available was not of good quality, the croissants were dry and choice was very limited
Stayed 1 night in Apr 2024
Response from Dan - Hotel Manager on 24 Apr 2024
Thank you for your feedback about your recent stay with us. We're pleased to hear that you found the hotel great overall. However, we apologize that the breakfast did not meet your expectations. Your comments are important to us, and we will review our breakfast offerings to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay. Thank you for choosing our hotel.

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Great location at the airport.
Stayed 1 night in Apr 2024
Response from Ibis Team on 24 Apr 2024
Thank you for choosing to stay with us and for your wonderful review! We look forward to welcoming you back on your next journey.

10/10 Excellent

Candie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained basic room. Just what you need for an overnight stay. Perfect for us as a family if 3
Stayed 1 night in Apr 2024
Response from Ibis Team on 24 Apr 2024
Thank you for choosing to stay with us and for your wonderful review! We look forward to welcoming you back on your next journey.

10/10 Excellent

Sonia, Liverpool

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot to spend the night before an early morning flight. No rushing to the airport worrying about traffic or trains. Walk out of the hotel, cross the road and you’re at the airport. Rooms are compact but with all the essentials for an overnight stay. Plenty of plugs and usb points for recharging devices before you travel. Breakfast was also quick and simple, buffet style so you can have as much as you want. A stress free way to start your travels for work or holiday.
Stayed 1 night in Apr 2024
Response from Dan - Hotel Manager on 24 Apr 2024
Thank you for your fantastic review! We're delighted to hear that our convenient location, compact yet well-equipped rooms, and quick buffet-style breakfast contributed to a stress-free start to your travel experience. We appreciate your kind words and hope to welcome you back for another stay before your next flight. Safe travels!

8/10 Good

Mark

Stayed 1 night in Mar 2024
Response from Ibis Team on 30 Apr 2024
Thank you for staying and giving such a great score, please come and visit us again soon.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what I needed. I slept really well. I was delighted that there was a hot food selection on site. Staff were very knowledgeable and friendly. As a solo traveller it was great
Stayed 1 night in Apr 2024
Response from Dan - Hotel Manager on 11 Apr 2024
We're thrilled to hear that our hotel was perfect for your needs and that you had a great night's sleep! It's wonderful that you enjoyed our hot food selection and that our staff provided knowledgeable and friendly service during your stay. We're glad you felt comfortable as a solo traveler. Thank you for choosing to stay with us, and we hope to welcome you back again in the future for another pleasant experience. Safe travels until next time!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Manchester Airport terminal was 15 minutes walk away.
Stayed 1 night in Apr 2024
Response from Ibis Team on 11 Apr 2024
Thank you for the great score, it really means a lot to the team.

10/10 Excellent

Tracey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy to check in and room was small but just what we needed for an overnight stay. Very easy airport access, and the hotel room was reasonably priced. Just remember if you are going to park overnight at the hotel it will cost you £25 a night.
Stayed 1 night in Apr 2024
Response from Dan - Hotel Manager on 11 Apr 2024
We're delighted to hear that you found our staff friendly and that your check-in experience was easy. It's great to know that our room, although small, suited your needs perfectly for an overnight stay. We're also pleased that you found our hotel conveniently located for airport access and that you found the room price reasonable.Thank you for pointing out the parking cost; this is helpful information for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for another comfortable stay in the future. If you have any questions or need assistance with future bookings, please feel free to reach out. Safe travels!

8/10 Good

Miguel, Cockermouth

Business traveller
Liked: Cleanliness, amenities
Ok stay for the airport
Stayed 1 night in Apr 2024
Response from Ibis Team on 11 Apr 2024
Thank you for the great score, it really means a lot to the team.

10/10 Excellent

Jair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the airport. And good service. All perfect 👍
Stayed 1 night in Apr 2024
Response from Ibis Team on 3 Apr 2024
Thank you for choosing to stay with us and for your excellent rating! We hope to have the pleasure of welcoming you back again during your future travels.

4/10 Poor

Karl

Stayed 1 night in Apr 2024
Response from Dan - Hotel Manager on 24 Apr 2024
We're sorry to hear that your experience fell short of expectations during your stay. If you have any specific feedback or concerns you'd like to share with us, please feel free to reach out. Your feedback is important to us as we continuously strive to improve our services and guest experiences. Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

engy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Close to the airport
Stayed 1 night in Mar 2024
Response from Austin. on 31 Mar 2024
Dear Engy, thank you for highlighting our hotel's proximity to the airport. We are delighted that you found our location convenient. Looking forward to welcoming you back soon! Best regards, ibis budget Manchester Airport

8/10 Good

Vicki

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There were some toe nail clippings left on the bathroom floor
Stayed 1 night in Mar 2024
Response from Austin. on 31 Mar 2024
Dear Vicki, thank you for your feedback. We apologize for the inconvenience caused by the cleanliness issue you experienced. Our housekeeping team will be reminded to pay extra attention to details. We hope to welcome you back soon. Best regards, ibis budget Manchester Airport

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ibis Team on 3 Apr 2024
Thank you for choosing to stay with us and for your excellent rating! We hope to have the pleasure of welcoming you back again during your future travels.

10/10 Excellent

Diane, Harworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and fresh. Everything was immaculate.
Stayed 1 night in Mar 2024
Response from Austin. on 31 Mar 2024
Dear Diane, we are delighted to hear that you found our hotel clean and fresh. Ensuring immaculate cleanliness is our top priority. We appreciate your kind words and look forward to welcoming you back soon. Best regards, ibis budget Manchester Airport

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny, easy access & walkable to rhe airport.
Stayed 1 night in Mar 2024
Response from Austin. on 31 Mar 2024
Dear Donna, thank you for your positive review! We are delighted to hear that you found our hotel convenient and accessible. We look forward to welcoming you back at ibis budget Manchester Airport. Warm regards, ibis budget Manchester Airport.

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property within walking distance of flight terminal ... Pleasant staff ..Meal wasn't as good as our last stay .
Stayed 1 night in Mar 2024
Response from Austin. on 31 Mar 2024
Dear Carol, thank you for your feedback. We are delighted to hear you found our property conveniently located. We appreciate your kind words about our staff. Your comments about the meal have been duly noted for our improvement. We hope to welcome you back soon. Best regards, ibis budget Manchester Airport