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Reviews of Diamond Lodge Hotel Manchester

3 out of 5
Diamond Lodge Hotel Manchester
Hyde Road, Belle Vue, Manchester, England

Reviews

7.8

Good

Rating 10 - Excellent. 330 out of 1002 reviews" "
Rating 8 - Good. 389 out of 1002 reviews" "
Rating 6 - Okay. 173 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Travelled with partner
Liked: Staff & service
Cold Shower and Room was a bit grubby, however the staff were fantastic and very friendly !
Stayed 1 night in May 2024

10/10 Excellent

Melvyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service from reception, bar staff housekeeping and restaurant staff, will definitely be staying here again
Stayed 1 night in May 2024

10/10 Excellent

Graham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When the City centre hotels are ridiculously expensive, this is a great option and superb value for money… with the bonus of a great breakfast!
Stayed 1 night in May 2024
Response from Washington on 26 May 2024
Thanks for your feedback : )hope see you soon again

8/10 Good

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A great value option in Manchester and a property that provides good accommodation at a fair price and doesn't take advantage of match goers with outrageous prices like many other hotels. Staff were friendly, room was clean with a large flat screen TV and nicely decorated with comfortable bedding, tea and coffee facilities and all essentials. Cleanliness is an issue and this property needs to be appreciated for the value it offers with a willingness to overlook some things i.e. Bathrooms need a bit of attention (missing fixtures/covers with dirt obvious) , general lack of care for the property makes it look run down , grass not cut , signage upside down , musty smell , dirty plates at breakfast etc.. This place is clearly operating on a shoestring budget which is not surprising given their budget rates. However , there was nothing that would prevent me returning when keeping the price vs expectations in mind. Breakfast itself was nice. If you are on a budget and expect decent lodgings for an overnight in Manchester without expecting too much then this place won't let you down. Regular and frequent options for transport to the city centre are at the doorstep.
Stayed 1 night in May 2024

6/10 Okay

Hannah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Expedia needs to update their website as there is no restaurant on site, other than for breakfast. It does have a vending machine with microwave meals (and various microwaves to cook them), but the machine doesn’t know when it’s run out of items. There’s nowhere really near the hotel to go out to without a taxi if you’re not driving. Breakfast was really good, bed was comfortable and the room was clean, although it smelt a bit musty. The best thing about diamond lodge is the staff - the person on reception on our arrival date was so helpful, booking us a taxi to get to the event we were in Manchester for, and would have spent time fixing the tv for us if we’d needed it, and arranging a refund for the vending machine payment for a meal which didn’t appear - whilst they were also answering the phone, checking people in and running the bar by themselves. They really are a credit to the hotel and deserve a bonus or a pay rise!
Stayed 1 night in May 2024

6/10 Okay

Asif

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Ankita

Stayed 1 night in Apr 2024
Response from Washington on 15 May 2024
Thanks for your feedbackHope see you soon in the future : )

10/10 Excellent

Noah

Stayed 1 night in Mar 2024
Response from Washington on 27 Apr 2024
Thanks for your feedbackHope see you in the future again : )

6/10 Okay

Jade

Travelled with partner
Liked: Staff & service
Room wasnt cleaned properly, have sent email to hotel directly but no reply as of yet. We stayed sat 16th march. All bedding was duck feathers which i personally have an allergy to and no alternative bedding was available. Staff are very friendly and helpful. Breakfast was lovely.
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
They had the best bar
Stayed 1 night in Mar 2024
Response from Washington on 20 Mar 2024
Thanks for your feedback : )Hope see you soon again in our hotel

10/10 Excellent

Howard

Liked: Cleanliness, property conditions & facilities
Excellent stay !
Stayed 1 night in Mar 2024
Response from Washington on 18 Mar 2024
Thanks for your feedback : )Hope see you soon again in the future.

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in. Excellent staff and service. Good breakfast. Clean, comfortable room.
Stayed 6 nights in Mar 2024
Response from Washington on 18 Mar 2024
Thanks for your feedback : )Hope see you soon again in the future.

8/10 Good

David Jared Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and bed were comfy and staff friendly and helpful. No decent eating places close by only a KFC and an Aldi and a Tesco
Stayed 2 nights in Mar 2024
Response from Washington on 13 Mar 2024
Thanks for your feedback : )Hope see you soon again in the future

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to checking out All staff we saw were excellent helpful polite and hard working Little bit of tlc in rooms but every think we needed and more we had Ample parking Bus route near by
Stayed 1 night in Mar 2024

10/10 Excellent

jackie

Travelled with family
Enjoyed the stay. Needs a more secure front room door lock.
Stayed 1 night in Mar 2024
Response from Washington on 9 Mar 2024
Thanks for your message. Hope see you soon in the future : )

10/10 Excellent

Gail

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a solo traveller this time and was a bit anxious staying on my own, but i had no need it was comfortable from the point of parking quite open lit up, my room was lovely bed very comfortable (i want to know what matress and bedding they use) i slept very well staff were very helpful but im afraid i dont know what the breakfast was like as i never had time for it as slept in xx
Stayed 1 night in Feb 2024
Response from Washington on 28 Feb 2024
Thanks for your comments. : )Hope see you again in the future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Washington on 24 Feb 2024
Thanks and hope to have the opportunity of welcoming you in the near future again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Washington on 24 Feb 2024
Thanks and hope to have the opportunity of welcoming you in the near future again.

10/10 Excellent

Colby

Travelled with partner
Hotel Was lovely and clean staff were so welcoming and polite especially Liam on front desk ⭐️
Stayed 2 nights in Feb 2024
Response from Washington on 24 Feb 2024
Thanks and hope to have the opportunity of welcoming you in the near future again.

8/10 Good

Rhianne

Travelled with group
Stayed 1 night in Feb 2024
Response from Washington on 24 Feb 2024
Thanks and hope to have the opportunity of welcoming you in the near future again.

2/10 Terrible

Lee

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Govinda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Washington on 9 Mar 2024
Thanks for your score. Hope see you soon in the future : )

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Hotel was clean. Staff were very helpful and couldn’t do enough for you. Breakfast was good and plenty of it.
Stayed 1 night in Jan 2024
Response from Washington on 8 Feb 2024
Thank you so much. Hope see you soon again : )Diamond Lodge

6/10 Okay

Mark

Business traveller
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Washington on 9 Mar 2024
Thanks for your score, Hope see you soon in the future : )

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive and I would stay again
It was clean, the restaurant was closed in the evenings, but food available via vending machines if you have cash, if that’s what you want, however I ordered takeaway and the hotel, provided plates, cutlery and then disposed of the rubbish, they were polite and helpful at every turn and the breakfast the next day was lovely
Stayed 1 night in Jan 2024
Response from Washington on 8 Feb 2024
Thank you so much. Hope see you soon again : )Diamond Lodge

4/10 Poor

A

Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a business trip.
Great comfortable stay, with free parking and free breakfast.
Stayed 1 night in Dec 2023
Response from Washington on 8 Feb 2024
Thank you so much. Hope see you soon again : )Diamond Lodge

4/10 Poor

Aamir, London

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my worst stay ever, mattress was very poor condition, start having backache at night , slept on the floor, not worth it in this price
Stayed 1 night in Dec 2023

6/10 Okay

Louise

Travelled with partner
Liked: Staff & service
it was ok
Stayed 1 night in Dec 2023

6/10 Okay

Cláudia

Travelled with partner
Liked: Cleanliness, staff & service
We found the room clean, with towels and everything we needed. The breakfast was ok, the only bad note was the noise, which is not directly the hotel fault but of the people that were staying there. Nonetheless, it is a affordable stay with reasonable conditions.
Stayed 1 night in Dec 2023

8/10 Good

Brynner

Stayed 1 night in Dec 2023

4/10 Poor

Nathan

Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Stayed 1 night in Nov 2023

10/10 Excellent

Alison

Stayed 1 night in Nov 2023
Response from Washington on 25 Nov 2023
Thanks : )

10/10 Excellent

wilbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very pleasant staff. I will book again
Stayed 1 night in Nov 2023
Response from Washington on 25 Nov 2023
Thank You : )

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Simple solo traveller great stay
Stayed 1 night in Nov 2023
Response from Washington on 25 Nov 2023
Thank You : )

10/10 Excellent

Shaun

Stayed 2 nights in Nov 2023
Response from Washington on 25 Nov 2023
Thank You : )

2/10 Terrible

M

Stayed 1 night in Nov 2023

8/10 Good

Robbie

Stayed 1 night in Nov 2023
Response from Washington on 25 Nov 2023
Thank You : )

8/10 Good

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Basic accommodation. The hotel is tired and dated in need of a refurb.
Stayed 1 night in Nov 2023

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Washington on 25 Nov 2023
Thank You : )

8/10 Good

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
The hotel was perfect for our needs.easy to get to and close enough to the city to make everything easliy accessible. Staff were friendly and helpful,the room was clean and just what you would expect,tidy and comfortable.breakfast was pretty good and plenty of it available. Before our stay i had seen mixed reviews of the hotel but really can't see what the negative reviewers were complaining about. We would happily stay here again.
Stayed 2 nights in Oct 2023
Response from Washington on 25 Nov 2023
Thank You : )

10/10 Excellent

Tayo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relaxing and the food was good
Stayed 1 night in Oct 2023
Response from Washington on 25 Nov 2023
Thank You : )

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local hotel with friendly, welcoming staff.
Stayed 10 nights in Sep 2023
Response from Washington on 25 Nov 2023
Thank You : )

8/10 Good

ELAINE

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Kate

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Washington on 1 Dec 2023
Thanks : )

8/10 Good

Joanne

Stayed 1 night in Oct 2023
Response from Washington on 25 Nov 2023
Thank You : )

10/10 Excellent

Dean

Stayed 1 night in Oct 2023
Response from Washington on 25 Nov 2023
Thank You : )

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lovely
Good stay lovely hotel There was a crack in sink and found someone else’s nose ring on the floor Did wonder about my discount with hotel . Com as downloaded app through my blue card but no discount given as am aware as told at the payment section
Stayed 1 night in Oct 2023

4/10 Poor

edward

Stayed 1 night in Oct 2023