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Reviews of Britannia Hotel Manchester Airport

3 out of 5
Britannia Hotel Manchester Airport
Palatine Road Northenden, Manchester, England

Reviews

6.8
Rating 10 - Excellent. 296 out of 1103 reviews" "
Rating 8 - Good. 298 out of 1103 reviews" "
Rating 6 - Okay. 217 out of 1103 reviews" "
Rating 4 - Poor. 122 out of 1103 reviews" "
Rating 2 - Terrible. 170 out of 1103 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in May 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very polite and helpful
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Farai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst property ever. I would not recommend.
Stayed 1 night in May 2024

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with partner
The proximity to the airport and the price was value for money.
Stayed 1 night in Apr 2024

4/10 Poor

Jihan, Carlisle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked for two nights and I struggledto sleep as I was feeling so cold at night. The heating is off all day and night and when I asked for a portable heater, I got a broken heater which did not work at all. The room is in need of reburbishment and there is a lingering stuffy odour in the room.
Stayed 2 nights in Apr 2024

4/10 Poor

Gemma

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Arrived, struggled to park as car park is not big enough for amount of guestss. Room smelt of smoke and cannabis so asked to switch rooms, second room better but bathroom not the cleanest. Went out in the evening, upon returning could not get back in to room as key card did not work. Then kept awake most of the night as walls are paper thin, hotel noisy all night with no measures in place for noise control. Would not recommend.
Stayed 1 night in Apr 2024

6/10 Okay

Steve

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Sid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty n noses n smelling smoking in the room .whe. I booked that’s no same pics so upset about that
Stayed 2 nights in Apr 2024

6/10 Okay

Gifty

Travelled with partner
Liked: Staff & service, amenities
Room was very cold even with the heater on 5 Heating system is not too good
Stayed 1 night in Apr 2024

6/10 Okay

Tessa

Stayed 1 night in Apr 2024

10/10 Excellent

kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel basic but nice. Clean and tidy room. Good bar and restaurant area and very good price drinks
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient for us. Would benefit from a sheltered outdoor seating for smokers. Lovely helpful staff
Stayed 1 night in Apr 2024

6/10 Okay

Muhsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Fob for door kept stopped working.
Stayed 1 night in Apr 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Mar 2024

6/10 Okay

Chris

Business traveller, Travelled with partner
Liked: Staff & service
I've stayed a few times at this hotel. The staff are always friendly. The saying you get what you pay for is true here. The mattress was lumpy and uncomfortable, and sleep was interrupted due to someone thinking it would be fun to set the fire alarm off at 4am, so the residents had to evacuate the building. The bedrooms are crying out for refurbishment. As i say, you get what you pay for.
Stayed 3 nights in Mar 2024

2/10 Terrible

Tom

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Probably the worst hotel I’ve stayed in, not clean and stank of cigarettes Only stayed as just needed to get my head down for a few hours before my flight
Stayed 1 night in Mar 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no heater on my room i have to sleep with my winter jackets Very bad experience and it was a smokers room everywhere was smelling with cigarette. I regret bookings this hotel
Stayed 1 night in Mar 2024

6/10 Okay

Ferone

Travelled with partner
Liked: Cleanliness, staff & service
Fire alarm went off at 4am cause some guy was smoking. Woke everyone up and was on for a good 10 minutes
Stayed 1 night in Mar 2024

8/10 Good

Eulalee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 1 night in Mar 2024

6/10 Okay

Ahmed

Travelled with family and small children
Disliked: Cleanliness
Bed are not comfortable no wifi in the room only at lobby and u have to pay for it and it s riddiculous breakfast is really poor not a lot of choise i regret taking it no crossant no cheese nothing
Stayed 2 nights in Mar 2024

8/10 Good

Christina N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean bedroom was spotless nice and quiet staff were nice breakfast was nice and tasty nothing was too much trouble for the staff thankyou brittania we will stay again Christina
Stayed 2 nights in Mar 2024

10/10 Excellent

Dominiika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and quiet
Stayed 1 night in Mar 2024

8/10 Good

Ryan

Stayed 1 night in Mar 2024

2/10 Terrible

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No respect from room next door
We've used this hotel in the past without any probs but thi last occasion was awful ,we had an early morning flight so we went to bed about 9.30 by about midnight the room next door decides to have a karaoke to the tv the room was full of girls singing their heads off they werent bothered about rooms around them so i went down to reception to complain, so the guy came up and spoke to them ,tv went down and noise stopped for about 30 mins then it resumed with more shouting singing swearing they sounded of their heads so went down to reception again and i asked to be moved which wasnt great at around midnight,
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful.
Stains all over the place, mattress was springy and in the end had to sleep (what sleep I did get) on top of the duvet in clothes! Smelt of weed in the corridors! All in all I knew it wouldn’t be the best but I’ve stayed in better 6 bed rooms in hostels that were cleaner!
Stayed 1 night in Feb 2024

8/10 Good

Abdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds to shiv on great for the environment
Stayed 1 night in Feb 2024

4/10 Poor

GRAHAM

Stayed 1 night in Feb 2024

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean and convenient
I've stayed here many times, as it's convenient for where I have hospital appointments, and also for the occasional overnight stay before a flight the next day. It's comfortable enough and usually clean and it's in a very convenient location. People may complain about it being a bit dated, but, hey, it's cheap and clean! The staff are usually polite, friendly and helpful, as they should be. There are shops, cafés and restaurants 5 min walk away, if you don't want to eat at the hotel (the menu is fairly good, but what I'd call standard fare and the food is fine). There are a choice of buses from the bus stop outside the hotel that go directly to Manchester Picadilly (although it will take you the best part of an hour) and also to the Airport. You don't even have to cross the road. The bus stop is immediately in front of the hotel building. The hotel does provide a Shuttle service, if you prefer that. There are no Metrolink stops nearby, however. But with the buses there's no real need. I usually travel by car and there has only been one time when I've had a problem finding a parking space at the huge hotel car park. I book breakfast every time I stay, which is buffet style and it's adequate and reasonably priced if pre-booked. Apparently they can cook vegetarian sausages on request, which is good to know. My only real complaint is that the WiFi is not free and I did try to pay to use it but it would not work on my devices at all. I had plenty of 4G/5G though.
Stayed 2 nights in Feb 2024

2/10 Terrible

Emily

Stayed 1 night in Feb 2024

6/10 Okay

Kenza

Disappointed
Far from the airport without free shuttle ( I don’t understand why it is called Airport ) The shuttle is 10£ per person Taxi is 20£ ( and not 15£ as mentioned in the reception The food in the restaurant is not quality food They didn’t ask if we want a king size bed or twin beds The room is noisy ( traffic all the night, not well isolated)
Stayed 1 night in Feb 2024

10/10 Excellent

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel Great prices
Great custimer service very helpful lovrky room and staff really attentive
Stayed 1 night in Feb 2024

4/10 Poor

Stuart

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No parking spaces for guests
Stayed 3 nights in Feb 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
The reception staff were very polite and courteous even when they were very bisy. The hotel needs a refurbishment ase room, alrbougbclean
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Bardia

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price good staff
Stayed 2 nights in Feb 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel & car parking
Very good hotel for staying with car parking. Very good price.
Stayed 1 night in Feb 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Airport Stay
Great airport overnight stay prior to catching an early flight. Comfortable, spacious room and very quiet. Ample car parking spaces although they are a little tight. Would use this hotel again with no problem
Stayed 1 night in Feb 2024

2/10 Terrible

Mya

Stayed 1 night in Feb 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
This hotel is OK for a one night stay.
Stayed 1 night in Feb 2024

6/10 Okay

zeb

Travelled with group
Liked: Cleanliness, staff & service
Was nice but single beds are on wheels so when you move feels like your in earthquake, restaurant is limited to overpriced burger, Pizza or 5 other random dishes. Breakfast is all you can eat but they give you a really small plate so you have to go up twice to get moneys worth.
Stayed 1 night in Feb 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All round great experience, arrived and left without any issues.
Stayed 1 night in Jan 2024

10/10 Excellent

Bardia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price
Stayed 1 night in Feb 2024