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Reviews of The Orchard Greens

3.5 out of 5
The Orchard Greens
Log Huts Area, Manali, Himachal Pradesh

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kulvir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, bad staff behaviour, food was good. I wouldn’t recommend this hotel.
Stayed 5 nights in Sep 2022
Response from Siddhartha Suri on 6 Mar 2023
Dear Guest,Greetings from The Orchard Greens Manali !!!Thank you for your review following your recent stay at The Orchard Greens, Manali.I sincerely apologize for not meeting up to your expectations during your recent stay at the Hotel and assure you that we have taken cognizance of your feedback with deep concern.Please rest assured that we are investigating and taking corrective steps to prevent such recurrences in future. It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel.We do value your patronage and we look forward to the pleasure of welcoming back.Sincerely,

10/10 Excellent

ARNAB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Nov 2021
Response from Siddhartha Suri on 24 Jan 2022
Dear Guest, Greetings from The Orchard Greens Manali !!! Thank you for sharing your experience about the stay at The Orchard Greens Manali. I am glad to know that you found our service and facilities to your liking. We eagerly look forward to host you again. Best regards,

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021
Response from Siddhartha Suri on 28 Jul 2021
Dear Guest, Greetings from The Orchard Greens Manali ! This is a short note to thank you for your patronage and your recent stay with us! It is indeed heartening to note that you had a pleasant experience. We look forward to welcoming you at The Orchard Greens, Manali whenever you plan your next visit. Thanking you and assuring you of our best of attention and services at all times. Kind regards,

6/10 Okay

SAGAR

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Three Star only on the surface.
Sheets weren't clean. Rooms weren't cleaned properly. WiFi was a pain to connect to. Path to the new building was filthy. The ground floor bathroom in the new building was absolutely horrible.The balcony of one of the rooms was near the kitchen exhaust. Quite terrible, really.
Stayed 1 night in Apr 2019
Response from Siddhartha Suri on 7 Aug 2019
Dear Guest, Greetings from The Orchard Greens Manali !!! Thank you for your review following your recent stay at The Orchard Greens, Manali. I sincerely apologize for not meeting up to your expectations during your recent stay at the Hotel and assure you that we have taken cognizance of your feedback with deep concern. Please rest assured that we are investigating and taking corrective steps to prevent such recurrences in future. It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back. Sincerely,

8/10 Good

Verified traveller

Liked: Staff & service
Good Hotel
its good. can be used second time. nice whether and good behaviour of hotel staff.
Response from Siddhartha Suri on 7 Aug 2019
Dear Guest, Thank you for your kind feedback. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. It was indeed a pleasure having you at The Orchard Greens Manali and we look forward to welcoming you soon again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for couples
Very good hotel for couples. good food with every variety. Snow point near by. Shopping market nearby. Travel facility available at any time with reasonable price. Overall very good. I like to visit again
Response from Siddhartha Suri on 7 Aug 2019
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at The Orchard Greens Manali and we look forward to welcoming you soon again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Very decent Nice stay Heater is extra charged Far from town but good view of nature
Response from Siddhartha Suri on 7 Aug 2019
Dear Guest, Greetings from The Orchard Greens Manali ! We would like to thank you for sparing your valuable time to write in to us. We are pleased to note that our services measured up to your expectations. We look forward to welcoming you at The Orchard Greens, Manali whenever you plan your next visit. Thanking you and assuring you of our best of attention and services at all times. Kind regards,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Friendly and Cosy Environment
Tucked some distance away from the Mall Road, this is a nice hotel with some very warm and friendly staff members who take good care of you. Do not expect luxurious exterior and interiors, however, the hotel offers the basic facilities and amenities that one would expect to make the stay comfortable. The rooms also have a good view of the scenic beauty around. The rooms and the hotel obviously need a face lift but are still a good bargain at the price that you pay for it. Overall comfortable stay and very happy with the food and the friendliness of staff.
Response from Siddhartha Suri on 7 Aug 2019
Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at The Orchard Greens, Manali. I am glad to know that you had a wonderful stay and were thoroughly impressed with the hospitality and service. We eagerly look forward to host you again. Kind regards,

2/10 Terrible

Ahmed , Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't book this hotel again.
I stayed in this hotel with my husband for two nights in May and the hotel service was poor overall for the price that they charged us for two nights. The food was horrible and the room was very dusty and uncomfortable and to top it all the bed was round shaped making it difficult to sleep on the bed for two people. The waiters were stubborn and the room service didn't change the bath towels for us and only after speaking to management they changed it. Finally when we were about to leave, the waiter stubbornly stood and asked for tips. Overall we had negative experience at this hotel and wouldn't recommend this hotel for the price that they charged us.
Response from Siddhartha Suri on 7 Aug 2019
Dear Guest, We thank you for taking the time to post your valuable feedback. In our quest for a continual improvement of our services, I thank you for detailing your feedback. I believe that its only guests who want us to get better provide a candid feedback and have taken up the points with the respective teams to implement corrective measures in the best interest of our guests. We look forward to welcoming you again at The Orchard Greens, Manali. Regards

8/10 Good

Sudhir, vadodara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay..
This is a very nice place to stay in the heart of the city, the food is very good, the service is excellent, since the hotel is old there is a scope for improvement in the room conditions
Response from Siddhartha Suri on 7 Aug 2019
Dear Guest, Greetings from The Orchard Greens Manali ! This is a short note to thank you for your patronage and your recent stay with us! It is indeed heartening to note that you had a pleasant experience. We look forward to welcoming you at The Orchard Greens, Manali whenever you plan your next visit. Thanking you and assuring you of our best of attention and services at all times. Kind regards,