Search Hotels Near Mammoth Cave Visitor Center, Brownsville

"Room was clean, bed was comfortable. Easy check in and out. Breakfast was decent, included hot proteins. I would return..."

"Everything was ok"

"Room seemed clean and hotel was quiet. Could have used a few more breakfast options."

"My family and I always stay here each time we are in this area. Always clean and great staff. The pool was so warm. And the room was super cute. Very comfortable."

"Was dirty had massive ants switched rooms. Almost half of the room was flooded from the upstairs neighbor. Then the owner came to look and was very rude about the ants. Went to our 3rd room to where there was blood on the bedding so 3 rooms later we ended up leaving before our stay was over and didn’t get refunded for the remains part of our stay there. Will never go back there. Advertised an outdoor pool online but it’s seasonal and was closed for our stay. Only nice thing there was the open yard to play catch in with the kids."

"Staff was indifferent. Room was sparsely decorated and furnished. There was a note from management shaming users of Expedia and other third-party sites that was in very poor taste. "

"Hotel in general was dirty. We arrived early and asked what time we could check in and the front desk gal was sitting on a chair an snapped “check in ain’t till 3” Our amenities were empty once we did check in. Not a big deal. A lot of garbage all over. The bed was the best part of the stay. Definitely not worth $200 for one night."

"Very clean room staff was very accommodating Breakfast was very good!!!"

"At first glance, the room seemed fine, but it quickly became clear that it had not been properly cleaned. I found a used baby rag left behind the chair and blood drops on our bedding…completely unacceptable and honestly disturbing. Cleanliness should be the bare minimum, and this fell far below that standard. I reported the issue to the front desk immediately. I was given new bedding and changed it myself. I wad told that photos had been taken and sent to management, and that I would hear back from them by a certain time the next day. That never happened. Asked for a partial refund so that we could get another room and was assured management would reach out to me. Never happened. Since then, I have made multiple calls over several days trying to resolve the situation and request a refund, but I have received no follow-up and no resolution. The lack of cleanliness is bad enough, but the complete absence of customer service afterward made it even worse. Being ignored after raising a serious concern is incredibly frustrating. Blood on bedding is a health and safety issue and is reportable to the health department. I would strongly caution others before booking here. There are plenty of hotels that take cleanliness and customer concerns seriously and apparently this is not one of them."