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Reviews of West Highland Hotel

3 out of 5
West Highland Hotel
Davies Brae, Mallaig, Scotland

Reviews

8.2

Very good

Rating 10 - Excellent. 173 out of 475 reviews" "
Rating 8 - Good. 186 out of 475 reviews" "
Rating 6 - Okay. 82 out of 475 reviews" "
Rating 4 - Poor. 22 out of 475 reviews" "
Rating 2 - Terrible. 12 out of 475 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was brief just one night . The rooms were beautifully decorated, our bed faced looking out to the water . Breathtaking sunset . Everything in Mallaig is close , walking distance so didn’t need to drive to get to restaurants . Hotel sits on the hill overlooking the water . Staff friendly easy check in and check out .
Stayed 1 night in May 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quaint, clean and plenty of space. Nice views of the ocean and a very welcoming and polite staff. The towel warmer and bathroom was nice as well, loved the larger tub and shower options. Would definitely stay here again, loved it!!
Stayed 1 night in May 2024

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, in safe area. Breakfast was excellent.
Stayed 1 night in May 2024

8/10 Good

Kay

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very welcoming and the food great. Some of the decor is a little worn but our cosy room was comfortable
Stayed 1 night in May 2024

10/10 Excellent

Katherine Nimmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fiona on 11 May 2024
Thank you Katherine, so glad you enjoyed your stay with us.Fiona

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fiona on 25 Apr 2024
Thank you, so glad you enjoyed your stay and hope to welcome you back in the future.

10/10 Excellent

Natalia

Stayed 1 night in Apr 2024

10/10 Excellent

Robert, Glasgow

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on all fronts.
Stayed 1 night in Feb 2024

10/10 Excellent

Vachira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Feb 2024

8/10 Good

Sheena

Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from West Highland Hotel on 9 Feb 2024
Thank you for your review, your feedback is hugely appreciated.

10/10 Excellent

P.D.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no evening dining service led to eating out for everybody. Needed dedicated disabled spaces, but more urgently a lift indoors.
Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great location and very friendly staff
Stayed 1 night in Oct 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend in Mallaig
Lovely hotel. Room was very comfortable and brilliant sea view. Only down side was the restaurant was closed during our stay, but great places nearby to eat
Stayed 2 nights in Oct 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views from room . Comfortable . Very clean
Stayed 2 nights in Oct 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort
Disappointing, hardly open.
Disappointing with poor upkeep in room and bathroom
Stayed 1 night in Oct 2023

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The Staff were very pleasant, the Room itself clean and comfy, We thought it rather expensive at 217.50 for one night, and then 16.00 each for Buffet Breakfast wasnt good value at all. Would look for alternative next time.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and this is a beautiful hotel with a beautiful view of the ocean. Great stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Timothy, Visalia

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff. Room was okay. No cold water in shower. No water pressure. Breakfast not impressive.
Stayed 2 nights in Sep 2023

8/10 Good

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and a great breakfast buffet in the morning!
Stayed 1 night in Sep 2023

10/10 Excellent

Dorothy

Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Stayed 1 night in Sep 2023

8/10 Good

Dori

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but comfortable. Good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Frank

Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Stayed 1 night in Sep 2023

10/10 Excellent

PHILIP

Stayed 1 night in Sep 2023

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with really friendly and helpful staff. Location of the hotel is stunning - its worth the 30 mins along the single track road to get there.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem
We absolutely loved the sunset views from the outdoor area. We wished we had more time to spend in this quaint little town - it was the highlight of our trip
Sunset view taken from the hotel
Loved the small town
Beautiful morning for a walk in Mallaig
The Boy Scouts planted lovely flowers that sit at the entry of town
Stayed 1 night in Sep 2023

10/10 Excellent

Lesley

Stayed 1 night in Sep 2023

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel convenient for town
Fabulous hotel, great atmosphere, gorgeous room, kind helpful Staff, good facilities. Convenient for town. Didn’t eat here. The only thing they could have improved was we rushed for our ferry in the morning but it had been cancelled - they could add a service where they offer updated to services?
Stayed 1 night in Aug 2023

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, very close to restaurants and bars
Stayed 2 nights in Aug 2023

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a night
We stayed for just 1 night. A beautiful house, good restaurant & lively bar. Not many choices on the menu, but good food. The room was small, comfortable beds. One point: we couldn‘t open the bathroom window, it was high up (pitch of a roof) + impossible to reach..
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Stayed 2 nights in Aug 2023

6/10 Okay

Mark

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay just wished there was a fan in our rooms to circulate the air. Was very dry and warm in the rooms
Stayed 1 night in Jul 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and perfect for our stay before and after our trip to the small isles.
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Stayed 1 night in Jul 2023

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our check-in was quick and easy. The room had a GREAT view and was quiet and clean. Definitely stay here and the young lady who checked us in was superb.
Stayed 1 night in Jul 2023

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this stay the most on our trip. The room had the most beautiful view, comfortable beds, great bar and restaurant. The staff were so nice. Absolutely recommend.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good views of the harbor and spacious room. Very nice reception area.
Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, beautiful location with great views, excellent restaurant for dinner and breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

Gwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely comfortable hotel and fantastic views of the sunset.
Stayed 1 night in Jun 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mallaig is lovely. We had a very good experience at the West Highland Hotel. The stairs were good excercise 🙂 Close to the train stop and the Ferry dock. Our room was lovely, very clean and peacefully quiet. The staff was kindly helpful. We would stay there again.
Stayed 1 night in Jun 2023
Response from Fi on 27 Jun 2023
Hello Julie,So glad you enjoyed your visit to Mallaig, we look forward to your next stay.Kind RegardsFiona

10/10 Excellent

Sherry, Pinehurst

Liked: Cleanliness, staff & service, property conditions & facilities
The King Suite was beautiful. The place was well taken care of and offered a unique and wonderful experience. Hotel was clean, comfortable and unique. The staff were very friendly and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Arash

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and hotel overall
Stayed 1 night in Jun 2023