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"Brilliant service from all the staff. Special thanks to Awan, the customer experience manager who went out of way to make our stay feel special. "

"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"Truly recommend. The building is really nice!"

"Excellent room and services and excellent staff. Reception staff Tamara was very accommodative of our needs and she even arrange a car with driver for us for a 12 hour trip starting early morning. The staff at the restaurant and the roof top bar were excellent too and provided us our choice of food that were not in the menu. I highly recommend this hotel."