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"The staff were amazing. Very nice and kind. The breakfast was good. The beds were a little hard. Really good taverna restaurant nearby with traditional food. Great location to rent a car and walk from the airport to. Easy. Great stay for an airport transition to or from Heraklion. Quiet room despite being next to airport. "

"Very helpful staff. Room was clean and comfortable. Special mention to Athina in the restaurant ... super friendly and welcoming."

"Awful hotel, dirty and disgusting "

"This resort is stunning. Unfortunately, we were stuck with 3 days of cold, wind and rain while we were there, so didn't even get to fully enjoy it in its entirety. Even still, we had a wonderful time. Our room was beautiful with a pool view and private hot tub on our balcony. The biggest highlight to us was the FOOD!! Rarely do we walk away from an all-inclusive resort raving about the food, but by far, the best food we've ever had at a resort. Delicious meals with plenty of options. Drinks were also wonderfully made! "

"The room was comfortable and the breakfast was good. The location was great for shopping and the must see, the museum. Parking is a problem, very limited and narrow streets."

"The food was probably the most disappointing thing about High Beach. There were large quantities of food and they were varied. The desserts were generally excellent, the breads were delicious and the cold and uncooked items were generally good but the hot and cooked foods were really poor. None of the food that was supposed to be hot was actually hot. It was all tepid. Even the soup which was in its own supposedly heated electric tureen was barely warm. Dishes which were just delivered from the kitchen were not hot. Every chicken dish, except for the chicken skewers, was totally dried out. The fish dishes were all very fishy smelling except for the mussels and the octopus. The stewed lamb, pork and beef dishes were acceptable but not memorable. Supposedly the nights had themes but had we not asked them what the themes were at the Concierge desk it would have been difficult to tell. Just to elaborate, on Greek night you couldn’t find moussaka nor any dessert with filo dough. • Being from the US, we decided to do our one table service dinner on Mexican night. So we made a reservation and went to Elia. The service was very good but again, the food was barely warm (given that we were sitting where we could see the food as it came out of the kitchen this was perplexing). My daughter and I had beef cheeks which were stewed and OK but the beef was served over a supposedly smoked eggplant puree which was the most unappealing brown color you can imagine. "

"Staff were wonderful, so kind. Buffet was different and delicious, amenities for the all inclusive were incredible - crepes, waffles, drinks, snacks! Minibar in the room was a huge plus, refilled everyday! Private pool was lovely, pool beds were comfy! Room is great, aircon fab, shower great, comfy bed with lots of pillows! WiFi was amazing most of the time! Only had issues when it rained. Wonderful hotel, wonderful people, couldn’t recommend enough!"

"Overall, we had a great experience. The hotel was conveniently situated near many amenities, and we had easy access to transportation, which made it simple to explore the island every day. The staff were really friendly and helpful, always ready to assist with anything we needed. Our room had a lovely side view of the ocean—close enough that we could hear the waves, which made the stay even more relaxing. We noticed that some people had complaints about the resort, which is a shame, because we genuinely felt it offered great value for the price we paid."

"We loved our stay. The room was great and the food was amazing. We were there out of season so there was not a lot of entertainment but we were expecting this. However, we had a lot of fun during our stay. "