Search Hotels with Room Service in Malay

"Good food, clean room, staff excellent"

"Pool lovely - cocktails & food great. Location good - a little bit of calm in an otherwise chaotic place. "

"This was my first time staying at Hennan Prime and I was pleasantly surprised at the cleanliness of the hotel. The delicious breakfast buffet was probably my favorite part! Dried fish and suka with garlic fried rice was to die for! I loved their mango juice, ube waffle and ube champorado. The only thing I didnt like was the pina colada (definitely needed more pineapple and more coconut cream. The ube colada was also very underwhelming. But the room was nice and spacious. The pool was clean and the housekeeping staff was amazing. Shout out to the General Manager Kevin for ensuring that our stay was perfect"

"Service, pool, beach were all amazing. The breakfast had a lot of variety but unfortunately no fresh juices. "

"This place is just perfection. For this price it is worth every penny."

"I recently stayed at Henann Regency & Spa and found the overall experience disappointing. From the moment of arrival, the reception lacked warmth and hospitality. The staff immediately requested the deposit without offering a proper greeting, welcome drink, or even a simple inquiry about our journey. These small gestures would have made a meaningful difference. Upon entering our room, I took a quick shower and discovered that the drain was clogged, causing water to back up. Attempts to contact housekeeping were unsuccessful as the phone was not working, and my partner had to go to reception to report the issue. When maintenance arrived, he promptly attributed the problem to hair in the drain, despite the fact that I had not washed my hair. We were then relocated to the adjacent room; however, the Wi-Fi connection there was consistently poor throughout our stay. It was only the night before our departure that a staff member informed us that certain rooms have Wi-Fi dead spots, including ours. If this is a known issue, appropriate measures such as installing Wi-Fi boosters should be implemented. At the breakfast buffet, no explanation of the process was provided, leaving us to navigate it on our own. The check-out experience was similarly unsatisfactory. The receptionist did not inquire about our stay and immediately proceeded to deduct a fee from the deposit due to a lost key card. When I requested a feedback form, her tone was discourteous, and she stated it would be provided"

"I had a mixed experience during my stay. The room itself was clean and the staff were generally polite, which I appreciated. However, there were a few significant issues that affected our overall comfort. We came as a group and booked a total of 5 rooms. Unfortunately, 3 out of the 5 rooms had air conditioning units that were blowing very weak air. In our case, we reported the issue multiple times and were told to wait 20–30 minutes for it to cool down, but even after 2 hours, the room remained hot. This was especially concerning as we were traveling with an 11-month-old who was already sweating and uncomfortable. It took several follow-ups before any action was taken, and eventually we were all moved to different rooms. Additionally, the pool area did not feel well-maintained. Some of the tiles were loose, and a sharp piece actually came off and injured my husband’s foot. While the staff did offer to bring him to a clinic, I believe there should have been more accountability or compensation given that this involved a safety issue with the amenities we paid for. Overall, while the cleanliness and staff attitude were good, the delays in resolving issues, multiple room issues within our group, and safety concerns were disappointing. Unfortunately, I would not choose to stay here again."

"We had a wonderful stay at Mövenpick Resort in Boracay and would highly recommend it to both families and couples. We were here to celebrate our engagement, and the resort made the occasion feel extra special. Our room was clean, cozy, and very comfortable, making it easy to relax after a day in the sun. The resort sits on a beautiful stretch of beach with stunning white sand and clear water, and the huge pool is a real highlight with plenty of space for swimming and lounging. Overall, the combination of a romantic atmosphere, stunning beachfront location, spacious pool, and relaxing, well-kept rooms made our stay truly memorable, and we would gladly come back again."