Myself and daughter stayed for 3nights here,we were above the dining area which is very noisy,the window in our room was above the dining area,the window in our room had no curtains so if your looking forward to sleeping in this definitely isn't the hotel for you,also the light all night outside is left on so it lights up the room,the bed was very comfortable,and the shower space big!when I checked in I was told I wouldn't be getting a room key as the system was down,but whenever I want to get back into my room I could go to reception and ask them to let me in,this annoyed me very much as it meant we couldn't just stroll around the hotel without having to go to reception everytime we wanted to be let in!I was never given any key the while we were there,nor offered to be compensated for the inconvenience,the price we pay for the room isn't cheap so I found this very very bad service,I think the price of the room your really paying for the building not for any quirks because the hotel didn't have any,if your a elderly person I would not recommend this hotel as there's only a steep staircase to go up,and all the rooms are on the top floor,also it's very very noisy!housekeeping do a fantastic job thou!