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"I paid Parking for five days. Every time I went out, I had to fight not to pay again because the tickets the Hotel gave me would not work. Frustrated… I could not take my car in and out… So I was limited to using my car. Very frustrating!!!!!!! One of the times I had to back up and then take my car and go park it again… you had to walk all the way from Lyle into the subway hub all the way around building to get back to the hotel… …….basically they said we’re third-party. We can’t help you and I’m like no no no no we’re not doing that…!!! This was my first time to Vienna,… First time with a car in Vienna, so that was the ultimate “WORST PARY”of staying at this hotel!! I have to say because of this my first visit to Vienna, was ruined because of the Parking… (sidenote… Even at the Information center, they’re very frustrated with you. They keep telling you to go over to the kiosk and get a ticket… If you don’t know: “ HOW TO USE”. the kiosk that’s absolutely no help… Very hard to find someone patient and kind to help me with the subway, the bus in the tram. !!! Note to Hotel… You need to work out a better arrangements with the parking garage. If you take our money, we should have “ NO”problem with the parking garage!!! Other than that, the hotel is amazing… The location is amazing…"

"Clean room, great breakfast and great location"

"Amazing hotel and excellent location. All the staff are amazing!! "

"Lovely room & easy check in. My only thing is it’s not central so need to get bolts or Ubers to get into the centres "

"Nice hotel, room comfortable but could do with better pillows... Didn't get breakfast as seemed expensive but hotel in a great location "

"Clean great breakfast great location "

"We had an amazing stay at Hampton by Hilton Vienna West. The staff were friendly and efficient, making check-in and any requests seamless. The hotel is very well-connected: tram, metro, and bus stops are all within a 5-minute walk, and the airport is just 30–40 minutes away using public transport. It’s about 15 minutes to the city center and main attractions, which is perfect for sightseeing. Luggage storage was available, which was a big help on our last day. Breakfast was a highlight—buffet style, starting at 6 am, ideal for early tours. Rooms were comfortable and clean, and the 24/7 gym is a great bonus. Overall, a top choice for convenience, comfort, and service in Vienna."

"This hotel was convenient and close to many things but this hotel seems like it has not been a 5 star hotel in many years. They are in need of many renovations. "

"The rooms were very nice and the restaurant in the hotel was amazing. Staff were great and location couldn’t have been better. Very convenient to shopping and everything was outside of the doorstep."