It's a 3 star hotel in a motorway service station. What do you expect? The rooms are bigger than you would expect and the beds are large and comfortable. The thing that sets this place above all other average places are the staff. They are all wonderful! I've stayed here many times because of them. Mark, Sharron, Kerry, Lisa, Tara, are all ones that deserve an extra mention. Sorry to anyone I forgot but all deserve a massive pat on the back. The whole place needs a refurb but the staff carry the experience over the crap paint and enamel. Really nice people who need to be recognised. PLEASE GIVE THEM AT LEAST A THANK YOU!!!!