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"Excellent value for money"

"The whole hotel was perfect and the staff were fabulous, our car broke down in the morning and the staff were absolutely fantastic in helping us getting everything sorted with our recovery insurance and assistance in getting us to the courtesy car Can't thank them enough "

"Merci, j'ai adoré cet hôtel, personnel très sympathique. Il y a un stationnement intérieur de 4 places , mais très étroit."

"Very pleasant hotel, lovely staff."

"The hotel common area was lovely and we enjoyed the breakfast. Staff were helpful and the nearby beaches and restaurants were great. "

"Very convenient for arrival by bus from Biarritz airport. Very friendly and helpful staff at Reception and everything you need is provided for a self-catered stay. The studio apartment we booked for 4 people comprised a sofa bed and bunk beds but we hadn’t anticipated a sofa bed! It was ok, just not super comfy for sleeping on for 5 nights. Air conditioning was a real blessing! Overall great value for money!"

"The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us. "

"Lovely location. Great gardens and swimming pool area. The staff were friendly, knowledgeable and helpful. The bar staff in particular couldn’t do enough to help you. Nice cliff top walk down to St Jean de Luz. All in all, we had a very pleasant two night stay here. Could have stayed longer!"

"La Frégate feels like a weathered beach lodge. It is clean and comfortable and the ocean view (and constant sound of the waves) is everything! The staff is friendly and helpful. Breakfast was nice (for an additional €13) and the reception area features a full bar, where you can conveniently order a café or cocktail. The local buses go into Bayonne, Biarritz, Guethary or Saint Jean de Luz. Bedding and bathroom were comfortable. I wish the balcony windows had screens, as small flies appeared on warmer days. But overall, it was a wonderful stay. We recommend this hotel. "