Casa Neptuno offers a peaceful retreat with verdant garden surroundings and private yard spaces where travelers find both relaxation and practical amenities
Travelers discover Casa Neptuno's tranquil environment with its beautiful gardens and secluded yards. The property provides a restful sanctuary while offering practical amenities including WiFi access in common areas, valet parking service, and storage for luggage.
Mahahual is home to Casa Neptuno. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Visit our Mahahual travel guide
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The property charges 4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Credit card charges are subject to a surcharge of 4 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Casa Neptuno Mahahual
Casa Neptuno Guesthouse
Casa Neptuno Guesthouse Mahahual
Frequently asked questions
Is Casa Neptuno pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Neptuno?
Valet parking is free at this property.
What time is check-in at Casa Neptuno?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Casa Neptuno?
Checkout is at noon.
Where is Casa Neptuno located?
Situated in Mahahual, this guesthouse is 0.3 mi (0.5 km) from Mahahual Beach and within 3 miles (5 km) of Mahahual Lighthouse and Costa Maya Port. Maya Chan Beach and Maya Water Park are also within 3 miles (5 km).
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