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Reviews of Vimal Holidays Resort

3 out of 5
Vimal Holidays Resort
Post Office Lane, Near Main Market, Mahabaleshwar, MH

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Dhawal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic Rooms Given- Never Recommend
After I checked in the hotel on 26 Dec 2020 around 7.30PM IST, One of the Room (305) was is in pathetic state. Alerted the hotel manager & requested team to change; but they refused bluntly. I went with my parents, wife n kid; it’s a shabby room. No comparison with photographs shown while booking. The manager also called us in advance 26 Dec (Morning) that TV & Fan is not working, which I agreed as I was not having any option left; as I’ve already paid for it and then all the issue mentioned happened over it-given above. And overnight my wife n kid could NOT sleep and we’ve to keep the door open as the smell of the wet walls was very unhygienically smelling even after twice room Freshner was used on walls. On the other hand, in the other room (304) - the exhaust fan dropped in washroom 27 Dec 2020 morning over my niece (10 Year old) and her right eye area was badly hurt; fortunately she didn’t loose her eye. This is really unacceptable from Hotels.com and your partner hotels. Over and above they charged double.
Exhaust Fan Fallen in Washroom; while my 10 yr old niece was taking bath and it hurted her badly.
Room walls in complete, bad shape.
Room Curtains with Mice Cuts and unhygienic, smelling really bad.
Room walls in complete, bad shape.
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the heart of the town still there is no sound of traffic or any other disturbances except nature. Well connected to town just a walk. Covered by trees . The hospitality is too good, staff is well mannered with humanity. Food quality is excellent.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Stayed 4 nights in May 2019