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Reviews of Saj Resort

3.5 out of 5
Saj Resort
Metgutad Village, Panchgani Mahabaleshwar Road, Mahabaleshwar, Maharashtra

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian Dsouza, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway!
I did read quite a lot of reviews before I booked the place and to my surprise it actually outlived my expectations ! I booked this place for the weekend, it was very easy to commute, took the Neeta Volvo from Mumbai and it just drops you outside at the gate of Saj Resort(you can do the same while departing from here - also the resort staff is very helpful the can assist you with the bookings as well) On reaching the reception the staff was very warm and courteous and immediately took us to our rooms and the room was absolutely FAB(Luxury AC Room) ! Points to be noted - The rooms provided to us were very clean and organised, along with nice and clean washrooms. Room service was up-to the mark, and the food was veg - and sumptuous. They also have an in-house bar which is slightly on the higher-side. The overall property is quite spacious and very well maintained(check the pics attached) I would definitely recommend this place to couples or families or if you just want to take timeout from city life and enjoy a nice peaceful getaway!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
No mountain view from hotel
Disappointed with the view from the hotel. Excellent food and spa. Staff is very friendly and helpful.

6/10 Okay

Sumit, Mumbai

Liked: Staff & service
a mismatch in value and faclities
A lot of things claimed on their website are missing. There is no working wi-fi in the rooms, cafe or lobby. Room service is intensely slow. The price and facilities is a mismatch.

10/10 Excellent

Siddik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly clean.
It is worth staying at saj.. worth for money spent..

10/10 Excellent

DEEPAK, KOLKATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort with excellent facilities
We had gone to Mahabaleshwar to celebrate our parents Golden Anniversary. The staff had gone out of their way to make our stay memorable. We had ordered for two cakes , both of which were much better than our expectation. We had requested them to arrange a Bon Fire and a Buffet Dinner for us at the lawn. Everything was arranged in no time and they did not charge us anything extra for these. Every day there is a movie and in the evening there is some music program to keep you entertained. The breakfast menu is also excellent an there is a change of menu everyday. ] I will strongly recommend SAJ Resort to all visiting Mahabaleshwar. The Resort Manager and all other staff are very courteous and warm.

10/10 Excellent

Kirankmar, Phaltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent

6/10 Okay

vicky, chicago, IL

Liked: Property conditions & facilities
Hotel room was not clean by the time I reach to hotel. Although, it was cleaned immediately. Overall experience was good. cafe food was ok and expensive.

4/10 Poor

Shashank, Thane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
NOT GOOD
No WiFi in room hot water is not 24 hours no good quality TV service.

8/10 Good

Amit, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away, yet right in the middle
We checked into one of their luxury rooms for 3 nights. The room was spacious, clean, and, as is the case with most hotels of this class, had all the regular amenities like complimentary bottles of water, a hot water kettle with tea and coffee pouches, etc. The effort taken to beautify the hotel is palpable, with well curated landscapes, pool and spa. The first half of our stay was disappointing as far as the food was concerned. Both the a'la carte and buffet selections turned out to be bland, and all dishes were similar to each other, with the same gravy and flavours. A big disappointment was the puppet show organised by the hotel, which my kid was eager to watch. The show started 30 minutes prior to the scheduled time and by the time we came over to watch the show, the puppeteer had packed off. There was no satisfactory reply forthcoming when we questioned about the change in schedule, which by the way, hadn't been informed to us. The second half of the stay was way better, with all our complaints being considered. The food improved dramatically. The hotel also made sure that there was a repeat of the puppet show the next day. All this while, the F&B and Housekeeping staff were extremely courteous and proactive. They made sure that mistakes were corrected and not repeated, a sure sign of great service Everything considered, I would surely recommend this hotel for a short, no frills stay if you are on a vacation to Mahabaleshwar.

10/10 Excellent

Amit, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the vicinity of Mahabaleshwar & Pgni
Good for family visit. Relaxed mood with scenic views from the room