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Reviews of La Serene Resort & Spa

3 out of 5
La Serene Resort & Spa
Panchgni-Mahabaleshwar Road, Nakinda Bus Stop, Mahabaleshwar, Maharashtra

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Bhargava

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 2 nights in Nov 2021
Response from Mahesh on 26 Nov 2021
Dear Guest, Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and our standards met your expectations. Best Regards Team La Serene Resort and Spa, Mahabaleshwar.

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Serene Resort and Spa
A quiet setup, even if it is right off the main road the noise of traffic is not audible in the rooms. The window in the room I stayed in, opened up to the forest side. The rooms are spacious, and the bathroom is very new. All basics taken care of - tea, coffee, kettle, 2 bottles of water, etc. Onsite restaurant serves good food, and buffet breakfast has variety of options. Well connected to old Mahabaleshwar, as the road connects right across the main gate. So you can visit almost all spots and at the same time avoid the traffic jams of Mahabaleshwar town. On flip side, a little preventive maintenance may be needed (nothing serious - reading lamp on bedside was flicker), bedding felt a bit dated. Will stay again next time I am here.
Stayed 2 nights in Aug 2021
Response from Mahesh on 26 Nov 2021
Dear Guest, Thanks a lot for staying with us and taking the time out to share such a detailed review! We're delighted to know that everything was up to your expectations and that you enjoyed all that La Serene Resort has to offer. We are happy to know that you appreciated it! Do visit again soon. With Regards, La Serene Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Mahesh on 5 Aug 2019
Dear Guest, Greetings from La Serene....!!!!! We feel happy to learn that you enjoyed staying with us and that we could fulfill your expectations. Our entire team feels honored and wish to extend gratitude towards you for having appreciated us. We would be delighted to welcome you back soon! Thanks and warm regards La Serene